Build and maintain production-grade integrations between Mia and EHRs, practice management systems, and data warehouses. Lead technical discovery with customer IT, implement APIs and data pipelines, provide Tier 2/3 support, document integrations, and improve automation of integration processes while serving as the primary technical contact for clients.

Own full enterprise sales cycles for an AI-powered patient communication platform: prospect, demo, negotiate, close, and expand accounts. Build outbound strategies, manage pipeline in HubSpot, influence GTM, and exceed revenue targets in a fast-moving startup.

Build and ship end-to-end features in Next.js/TypeScript and Python/FastAPI; design scalable, low-latency systems for voice/SMS/chat; implement secure EHR integrations (FHIR/HL7); architect data storage and pipelines (Postgres, Redis, S3) with HIPAA/SOC-2 controls; own infra as code (Terraform, Helm), CI/CD, testing, and production reliability; collaborate cross-functionally and mentor junior engineers.