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The Senior Director of Data Platform leads LINQ's Business Systems and Data Engineering functions, overseeing strategy, team development, and ensuring data governance while delivering scalable solutions aligned with business needs.

As a Senior Software Engineer, you'll design and develop scalable features for K-12 software applications, focusing on technical leadership and mentoring within a cross-functional team.

Lead and scale the Solutions Consulting (presales) team to partner with Sales, build SC strategy and enablement, drive demos/RFPs, guide technical integration conversations (SSO/APIs/Ed-Fi/OneRoster), and support strategic, complex K-12 opportunities while ensuring cross-functional feedback into Product and overseeing team metrics, hiring, and development.

Provide technical support for the Alio/LINQ ERP suite to K–12 district customers via phone, email, and chat. Troubleshoot issues, document cases in Salesforce, report defects/enhancements, create training materials, and collaborate cross-functionally to resolve customer problems.

Provide technical support for LINQ Nutrition product suite via calls, email, and chat; troubleshoot and document issues in Salesforce; create training and product documentation; log defects and enhancement requests; collaborate cross-functionally and maintain product knowledge to deliver excellent customer service.

Lead and own the flagship React Native mobile app (iOS/Android), set company-wide mobile architecture and standards, provide hands-on technical leadership to contractor engineers, diagnose complex platform issues, manage mobile CI/CD and app store releases, and collaborate across web and backend teams to deliver secure, high-quality mobile features.

Lead and coach a team of product managers for the Nutrition product line, define and prioritize roadmap initiatives, partner with engineering/QA and cross-functional teams to ensure timely, high-quality delivery, represent the customer as market expert, track product KPIs and readiness, and drive platform vision and operational improvements.

The Engineering Manager will lead a team focused on software for school nutrition, managing performance, driving delivery, and collaborating on modernization efforts while ensuring high-quality engineering practices.

Serve as a senior customer success lead owning client relationships, strategic account plans, renewals, upsell/cross-sell, product enablement, paid training identification, services coordination, incident/escalation management, usage monitoring, business reviews, churn analysis, and cross-functional advocacy to drive retention and expansion.