Leads client management, retention, revenue growth, and service delivery for an assigned third-party administrator business region. Manages account management teams, workforce planning, customer relationships, strategic initiatives, operational alignment, issue resolution, and performance reporting. Partners with sales on broker engagement, finalist presentations, and business development. Provides consultative account leadership while ensuring client satisfaction, profitability, and consistent delivery of the company’s service model.

Regional sales leader responsible for achieving new business targets across California, Nevada, and New Mexico. Develops broker and consultant relationships, creates territory sales strategies, promotes benefits administration services, provides consultative client support, and identifies opportunities to expand service offerings. The role is fully remote but requires living near a major airport and traveling more than 50% of the time.

The Account Manager is responsible for managing key client accounts, ensuring satisfaction and retention, and fostering long-term partnerships while overseeing client lifecycle activities.