Lead SAP and OMS+ pre-sales engagements by gathering requirements, designing persona-based demonstrations, and presenting value-focused solutions. Advise prospects on SAP SD, BTP, BDC, CX, and cloud architecture while creating AI-enhanced demos using SAP Joule and Claude AI. Collaborate with sales, product, marketing, implementation, and customer technical teams to address requirements, build trusted relationships, communicate solution value, and relay customer feedback for product improvement.