Lead end-to-end onboarding and implementation for enterprise customers: coordinate Laurel tenant and Boomi deployments, guide technical integrations (Microsoft 365, SSO, email, calendar, phone, video), run kickoff and office hours, triage issues, maintain project plans in Asana/Planner, translate technical concepts for stakeholders, and hand off to CSMs while applying agentic AI and automation to scale execution.

Own end-to-end onboarding and implementation for enterprise customers: coordinate deployments (tenant and Boomi Atom), guide integrations (Microsoft 365, SSO, email, calendar, phone, video), run kickoff and office hours, triage issues, maintain project plans and milestones, hand off to CSMs, and translate technical concepts for stakeholders while using agentic AI to scale effectiveness.