Lead mechanical/electromechanical design for tankless water heaters and boilers: create 3D CAD models and GD&T drawings in PTC Creo, develop/modify heat exchangers, build and test prototypes, root-cause system failures, define component requirements, work with suppliers, and implement manufacturing processes (BOMs, assembly drawings, QC).

Manage operational and project coordination for national account customers, supporting the National Account Manager. Coordinate installations, part orders, CRM pipeline accuracy, stakeholder communications, project closeouts, and process improvements while working with contractors and internal teams.