Manages mortgage collateral records, assignments, lien releases, document custody, imaging, shipping, audits, and exception resolution. Coordinates with internal teams, vendors, document custodians, auditors, investors, and sub-servicers to ensure accurate and timely processing. Performs data entry, reporting, reconciliation, quality control, archive support, mailroom backups, and check-processing controls while maintaining compliance, confidentiality, and operational procedures.

Underwrites multifamily housing transactions involving Low Income Housing Tax Credits and state Affordable Housing Tax Credits. Evaluates feasibility, market conditions, financial structures, budgets, and operating projections; recommends tax credit allocations to committees and the board. Provides technical assistance to applicants, lenders, investors, and project sponsors, manages application reviews, presents publicly, and supports affordable housing projects through approval and allocation.

Evaluates multifamily housing developments and loan programs for compliance with LIHTC, FHA, and affordable housing requirements. Conducts property reviews and inspections, analyzes occupancy data and certifications, monitors loans and troubled properties, prepares compliance reports, responds to owner and tenant inquiries, delivers customer training, collects program fees, reports noncompliance, and helps update policies and procedures.