Leads WOW!'s brand positioning, messaging, visual identity, creative standards, governance, production, and investment strategy. Oversees campaigns, agencies, vendors, budgets, and multi-channel asset production while aligning brand and performance marketing. Partners with Growth Marketing, Sales, Product, and Customer Experience teams to strengthen differentiation, drive subscriber growth, and build long-term brand equity.

Lead the architecture, modernization, scaling, and optimization of global high-availability network infrastructure. Drive Segment Routing adoption, optimize OSPF, IS-IS, and BGP, architect MPLS services, resolve major outages, advance network automation, and mentor engineers. The role also shapes long-term network strategy, improves performance and stability, and translates technical priorities into business value.

Lead the design, deployment, management, and optimization of enterprise Linux, virtualization, compute, storage, and datacenter infrastructure. Responsibilities include capacity planning, high availability, disaster recovery, fault analysis, system integration, backup compliance, technical escalation support, documentation, emerging technology evaluation, and mentoring engineers. The role collaborates with networking and security teams and participates in on-call support.