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Lead post-sales integrations and implementation projects for software partners, translating business needs into technical solutions, managing project plans, documentation, KPIs, and cross-functional coordination while providing ongoing integration support and product expertise for Payabli's payments platform.

Operate and improve Payabli's GRC program: maintain Drata, map controls across SOC 2/PCI/ISO/NIST, perform risk and vendor assessments, manage access reviews, support audits, and automate evidence collection and compliance reporting.

Manage merchant onboarding, billing, and operations tickets; troubleshoot technical and billing issues; collaborate with Product/Engineering/QA to resolve bugs; document processes and drive process improvements to streamline operations.

Evaluate merchant creditworthiness and transaction risk, monitor anomalies, manage chargebacks and disputes, conduct risk reviews for account updates and volume increases, support PCI and regulatory compliance, develop detection rules and playbooks, and collaborate cross-functionally to reduce fraud and financial exposure.

Build and maintain the technical GTM infrastructure: automate prospecting and outreach, integrate AI sales tools, maintain CRM and data hygiene, build reports and lead scoring, run experiments to optimize pipeline and processes.

Own and scale payout capabilities including virtual card issuance, ACH, wires, and checks. Build payables workflows, AI-driven vendor enrichment, and a vendor network. Partner with engineering on APIs and ensure compliance, fraud controls, and program management.

Own Payabli's end-to-end events program: plan annual events calendar, manage logistics and budgets, design booth and hosted experiences, drive pre/post-show sales coordination, measure event ROI, and collaborate cross-functionally to generate pipeline and deepen customer relationships.

Own and execute integrated demand generation campaigns across paid media, content, email, webinars, and ABM to generate qualified pipeline. Manage paid channels, build nurture programs and lead scoring, optimize funnel conversion, collaborate with sales on SLAs, and report on performance and ROI using HubSpot and analytics tools.