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Leads product operations, portfolio program and release management, product tooling, metrics, AI-enabled lifecycle improvements, and UX design and research. Standardizes operating cadences, business-case development, prioritization, and cross-team delivery while leading the design system and customer advisory programs. Builds and coaches a cross-functional operations and design team supporting multiple healthcare imaging product teams.

Provides advanced technical support for Curam enterprise applications, owning customer issues from investigation through resolution. Responsibilities include analyzing logs and application behavior, troubleshooting complex problems, coordinating with development and product teams, communicating with customers, documenting solutions, and improving support processes. The role requires customer-facing technical expertise, software lifecycle knowledge, and participation in on-call rotations.

Own strategic consulting and reseller partner relationships, develop joint go-to-market strategies, enable partner sales teams, monitor pipelines, drive co-selling, and expand partnerships. The role requires influencing internal and external stakeholders, leading business reviews, positioning healthcare data solutions, and supporting partner-led enterprise sales. Travel is expected up to 50%, with remote-first work available.

Manages, drafts, reviews, redlines, and negotiates complex contracts, including data, SaaS, master, SOW, BAA, NDA, vendor, and government agreements. Evaluates bids, contract risks, renewals, and amendments; coordinates reviews with legal, sales, compliance, finance, security, and other stakeholders. Maintains contracting playbooks, templates, clause libraries, and systems while improving processes and supporting business relationships and revenue goals.

Drive new-logo acquisition and revenue growth across the employer market by prospecting, managing complex sales cycles, developing proposals, negotiating, and closing high-value opportunities. Build C-level relationships, execute targeted go-to-market strategies, manage forecasts and pipelines, collaborate cross-functionally on tailored solutions, and transition new clients to account teams. The role also involves engaging consulting partners, exceeding sales quotas, and maintaining trusted relationships across healthcare and employer stakeholders.

Lead strategy and execution for partnerships to accelerate product innovation, revenue, and market reach. Build and scale partner portfolio, negotiate complex deals, operationalize integrations, drive partner-sourced revenue, influence product roadmap, and represent Micromedex externally.

As a Senior Curam Technical Consultant, you will deliver project implementations, create technical designs, resolve issues, and establish client partnerships. You will also develop and maintain Curam extensions and configurations within a JEE environment, ensuring successful delivery of social service solutions.

Implement and govern Microsoft 365 Copilot, Power Platform, and Microsoft Fabric by defining access controls, approval workflows, ServiceNow catalogues, and security compliance. Translate platform capabilities into auditable, ticket-driven services, troubleshoot agent and licensing issues, coordinate with security and Microsoft support, and maintain governance documentation, tracking, and production-readiness activities.

Deliver and support Curam implementations: lead technical workshops, produce functional/technical designs and prototypes, develop and unit test Curam extensions in a J2EE environment, configure application servers and integrations, use Eclipse, and support system operations and troubleshooting.

The Curam Business Consultant role involves consulting responsibilities centered around Curam technologies, with responsibilities yet to be defined.