Lead the Electrical Groups Commercial Technology Practice as the business product owner for CRM, CPQ, marketing automation, customer portals, and commercial analytics. Define vision and roadmap, scope and oversee cross-platform initiatives, drive vendor selection, data governance, adoption, and measurable commercial outcomes. Partner with IT and platform leaders to ensure scalable, supportable solutions and deliver ROI.

Process high-volume custom orders rapidly and accurately; answer customer calls and emails; configure and quote part numbers and pricing; coordinate with distributors and dealers; resolve order variances and challenges while providing professional, customer-focused service.