Lead discovery and modernization of expert-driven manual processes using LLMs, AI agents, and automation. Embed with domain experts to extract tacit knowledge, produce formal process models, design multi-step agent workflows with HITL escalation, replace legacy tools, and build evaluation and audit frameworks to ensure safe, verifiable production deployment.

The Data & Analytics Leader will develop a multi-year roadmap to enhance data governance and analytics capabilities, while fostering a data-driven culture throughout ERAC.