Supports Medical Review Officers by obtaining documentation, reviewing and processing drug-testing records, entering and verifying data, and reporting results accurately and promptly. The role handles inbound and outbound customer communications, resolves discrepancies, follows established procedures, protects sensitive information, and maintains compliance with 49 CFR Part 40 and company standards.

Own the full sales cycle for small-business customers, from high-volume outbound prospecting and discovery through closing. Build pipeline across phone, email, and SMS; uncover regulatory and compliance needs; present tailored SaaS solutions; maintain accurate CRM records; meet revenue and activity targets; and continuously improve through coaching. The role requires strong communication, resilience, customer rapport, sales discipline, and the ability to manage many opportunities in a fast-paced, primarily remote environment.

Design, build, and maintain scalable batch and streaming data pipelines, improve data modeling and governance, contribute to enterprise data architecture, and collaborate with cross-functional teams to ensure reliable, high-quality data for analytics and operational use.