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This role involves leading AI projects, designing and deploying AI systems, collaborating with stakeholders, and developing tools to enhance efficiency in healthcare applications. The engineer will mentor junior members and iterate on prototypes until widely adopted.

Provide email support to clients about RCM and billing software, triage tickets, improve customer experience, and maintain product knowledge.

Support rehab therapy clients through onboarding, training, and ongoing success efforts. Resolve escalated support tickets, run webinars, promote product value, prevent churn, and collaborate cross-functionally to improve customer outcomes.

Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.

The Associate Billing Success Manager trains billing teams on best practices, assists in workflow development, and provides ongoing support to customers, helping them utilize the Prompt platform effectively.

The Senior Full Stack Software Engineer will oversee technical development in a B2B SaaS healthcare environment, mentor junior engineers, and lead product features.

The Billing Experience Manager will manage customer inquiries, enhance support processes, maintain knowledge bases, and improve customer satisfaction regarding billing services.

The Growth Marketing Manager will execute marketing initiatives, support campaigns, coordinate messaging, and gather feedback to drive revenue growth.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

The Senior Customer Finance Analyst will optimize billing processes, manage complex invoicing and customer onboarding, and support financial operations to drive scalability.