Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Provides Tier 2 support for a global data center network, troubleshooting routing, switching, circuits, hardware, and Layer 1-3 issues. Owns escalated incidents, coordinates major event response, monitors network performance, documents changes, and supports optimization and capacity planning. The role also improves monitoring, automation, processes, asset management, vendor coordination, and incident-response procedures while supporting Tier 1 engineers.

Provides Tier 2 support for globally distributed data center networks, troubleshooting Layer 1–3 issues across routers, switches, circuits, optics, and cabling. Owns escalated incidents, coordinates major event response, monitors network performance, documents changes, and supports optimization and capacity planning. The role also contributes to monitoring, alerting, dashboards, automation, process improvements, asset management, vendor RMAs, and SLA adherence.

Operates and troubleshoots globally distributed data center networks, resolving Layer 1–3 issues across routing, switching, circuits, hardware, and transceivers. Serves as the Tier 2 escalation point, manages major incidents, monitors network performance, documents changes, and coordinates with facilities, vendors, and engineering teams. Contributes to automation, alerting, dashboards, process improvements, capacity planning, asset management, and SLA adherence.

Provides Tier 2 operational support for a globally distributed data center network. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, automation, capacity planning, asset management, and coordination with facilities, vendors, and engineering teams. The role owns complex incidents escalated from Tier 1 and supports mission-critical network repair and resolution processes.

Builds and maintains scalable data pipelines, ETL infrastructure, data warehouses, and analytics tools. The role assembles complex datasets, automates processes, optimizes data delivery architecture, and supports cross-functional data initiatives. Collaborates with executive, product, data, and design stakeholders to resolve technical issues and improve analytics systems. Requires proficiency in SAS, Python, Java, MATLAB, SQL, NoSQL, Hadoop, MapReduce, Hive, Presto, UNIX, and Linux, with JavaScript, R, and basic machine learning preferred.

Provides Tier 2 support for globally distributed data center networks, troubleshooting Layer 1–3 issues, routing, switching, circuits, hardware, and network performance. Owns escalated incidents, coordinates major event response, maintains monitoring and ticket documentation, and supports network optimization, automation, capacity planning, asset management, and vendor RMAs. Collaborates with Tier 1 engineers, engineering teams, and facilities personnel to resolve mission-critical network problems.

Provides Tier 2 operational support for globally distributed data center networks. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, automation, capacity planning, asset management, and coordination with facilities, vendors, and engineering teams. The role serves as the primary escalation point for Tier 1 engineers and supports major incident response.

Provides Tier 2 operational support for a globally distributed data center network. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, and coordination with facilities, vendors, and engineering teams. The role also contributes to automation, alerting, dashboards, capacity planning, asset management, SLA adherence, and continuous improvement of network operations processes.

Provides Tier 3 support for a global backbone network, troubleshooting Layer 1–3 routing, switching, optical, IP transport, cabling, and hardware issues. Owns escalated incidents, coordinates critical event response, monitors network performance, documents changes, and collaborates with facilities, vendors, and engineering teams. The role also improves monitoring, automation, processes, capacity planning, asset management, and SLA adherence.

Monitor and maintain datacenter and NOC network infrastructure, troubleshoot multi-vendor switches and network protocols, respond to incidents and outages, perform root cause analysis, implement corrective actions, document changes and resolutions, and guide team members. The role requires handling multiple priorities in an on-site, fast-paced environment and collaborating with cross-functional teams to resolve network issues.