The role involves troubleshooting and maintaining a global Optical network, managing incidents, and contributing to automation for process improvements.

The role involves planning and coordinating internal IT projects, overseeing implementation processes, tracking status, and ensuring quality. It includes communication, documentation, and process improvement tasks.

The Network Operations Engineer II is responsible for troubleshooting and optimizing a global IP and Optical network, managing incidents, and improving processes. They act as a point of escalation for complex network issues, conduct fault isolation and resolution, and monitor system performance.