Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.

The Product Enablement Manager will design and implement internal training programs to enhance product knowledge across various teams. Responsibilities include content creation, program execution, and measuring success metrics. The role involves close collaboration with subject matter experts and teams to optimize training effectiveness and create reusable enablement resources.

The Support and Services Engineer is responsible for managing technical requests post-go-live, collaborating with teams on escalations, maintaining customer satisfaction, and performing Salesforce configuration updates.