The Customer Solutions Support Specialist provides first-level technical support for customers via various communication channels, troubleshooting issues, and maintaining a positive customer experience.

The Account Executive will manage qualified inbound leads, drive full-cycle sales, conduct product demos, and develop proposals for SaaS solutions in EHS and compliance industries. They will also expand opportunities and maintain account activity using Salesforce.

Prospect, qualify, and generate new B2B sales leads to support Account Executives. Make discovery calls, follow up on inbound leads, communicate product value, manage Salesforce/CRM records, set sales-qualified appointments to meet quota, and nurture prospect relationships via phone and email.