Responsible for managing 80-100 client accounts, providing strategic digital marketing insights, and ensuring successful campaign execution and client satisfaction.

The Client Services Manager oversees a team of account managers, focusing on client satisfaction, operational efficiency, and team development while promoting a culture of accountability and growth.

Design, implement, and maintain scalable operational processes: analyze workflows, document SOPs, manage Salesforce and Taskray requests, improve visibility into capacity and utilization, drive adoption and change management, and identify automation and AI opportunities to increase efficiency and onboarding speed.