Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Provide chat, email, and phone support for healthcare software users, including inquiry triage, issue prioritization, escalation, case follow-up, and resolution. Serve as a subject matter expert on software workflows and pharmaceutical manufacturer policies, while maintaining SLAs and documentation standards. Contribute to incident response reviews, knowledge base development, process improvement, client launches, and onboarding materials.

Oversee pharmaceutical chargeback payment operations, including bank account registration, SAP and Beacon reconciliations, payment creation, rejection resolution, contract and pricing maintenance, and master data validation. Collaborate with manufacturers, covered entities, and internal teams to resolve variances and support financial processes. Maintain SOC 1 controls, assist with SOC 1 and SOC 2 audits, and monitor EDI transactions. Drive payment accuracy, risk reduction, and customer service quality.

Design, build, and maintain highly available cloud-native systems. Improve reliability through automation, CI/CD, Kubernetes, observability, and incident management. Collaborate with developers, security, and product teams to define SLOs, implement self-healing, debug production issues, and ensure secure deployments.

Lead application and operational implementation of GRC/compliance frameworks (SOC 1/2, ISO 27001, CSA STAR, NIST CSF). Develop policies, run internal audits, support risk management and remediation, coordinate with SecOps to ensure controls meet audit standards, and support access reviews and annual audits.

Design and implement a virtual access layer to enable remote use of a physical AI lab, building scalable, secure infrastructure to process 100,000+ documents/day with LLMs, optimize GPU/LLM throughput, provide customizable interfaces, implement authentication/access controls, and lead projects from design to production.

Manage a defined product area: set priorities, own roadmap, run agile ceremonies, partner with engineering/design/client teams, drive launches, change management, and define success metrics to deliver scalable B2B solutions.

Lead consumer banking and lending transformation engagements across operations, technology, and customer lifecycle. Assess current operations, design future-state operating models, run PMOs/governance, support vendor selection and implementation, produce executive deliverables, build client relationships, and help grow the practice through business development, recruiting, and thought leadership. Collaborate with AI specialists to integrate AI-enabled approaches.