The Sr. Sales Operations Manager leads systems optimization for sales processes, manages change execution, develops analytics and reporting, and enhances team collaboration across multiple departments to improve efficiency and effectiveness.

The Customer Growth Intelligence Consultant will design and operationalize customer signals and expansion intelligence, automate insights, and develop growth programs for Backblaze's customer base, leveraging various data sources for actionable strategies.

Lead and coach a team of Customer Growth Specialists to drive expansion pipeline from long-tail customers. Own hiring, targets, reporting, outbound execution, opportunity creation and handoffs, and cross-functional alignment with CS, Sales, and Ops. Monitor activity, conversion, forecast accuracy, and CRM hygiene while providing coaching and career development to improve rep productivity and pipeline quality.