Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Leads strategic customer success for enterprise accounts, managing post-sale engagement, adoption, renewals, expansion, and value realization. Builds executive relationships, develops account plans, drives AI and automation adoption, and coordinates matrixed internal teams. Requires expertise in contact center operations, cloud migration, CXone or comparable CCaaS platforms, analytics, and C-suite stakeholder management. The role manages accounts exceeding $10 million in ARR and requires up to 25% travel.

Leads complex partner implementations, advanced configuration, integrations, deployment architecture, troubleshooting, and onboarding. Provides technical guidance, manages escalations, advocates for product enhancements, supports adoption, and ensures successful transitions to ongoing support. Collaborates with Partner Success Managers and TAMs, creates technical playbooks and enablement content, mentors engineers, leads executive reviews, and represents partner needs in strategic planning. Requires 5–7 years of technical customer-facing experience and up to 20% regional travel.

Manages strategic partner relationships across system integrators, resellers, delivery partners, and alliances. Drives joint business opportunities, partner enablement, pipeline generation, forecasting, deal execution, and go-to-market planning. Collaborates with field sales, marketing, legal, sales engineering, and customer success teams to improve sales efficiency and resolve partner issues. Supports AWS Marketplace opportunities and engages executives, government leaders, architects, and clients. Requires extensive technology and channel sales experience.

Serves as a trusted technical advisor for complex CXone customers from pre-go-live through ongoing adoption and optimization. Manages escalations, troubleshoots contact center environments, coordinates cross-functional resolution, delivers training and presentations, drives retention and customer satisfaction, maintains CRM records, and identifies improvement opportunities. Mentors other TAMs, shares technical best practices, supports process initiatives, and travels up to 25% for customer engagements.

The Account Executive will drive new business in Public Safety agencies, managing the sales cycle and building strong relationships with stakeholders across a seven-state territory.

Manage enterprise customer relationships throughout implementation and adoption of Cognigy’s AI and conversational AI products. Drive measurable business outcomes, retention, expansion, executive engagement, ROI, and customer advocacy. Identify needs, coordinate solutions, track success metrics, lead business reviews, develop engagement plans, create sales proposals, and collaborate with sales and technical teams to deliver long-term customer value.

Owns relationships with key contact center customers from implementation through ongoing adoption and success. Resolves complex technical and customer issues, coordinates with Support, Professional Services, Product Management, and Engineering, ensures SLA performance, and drives customer satisfaction, retention, expansion, and referenceability.

Own relationships with key contact center customers from implementation through ongoing success. Resolve complex technical issues, manage SLA-driven cases, advise customers on platform use, coordinate with Support, Professional Services, Product Management, and Engineering, and drive satisfaction, retention, product expansion, and customer referenceability.

Owns relationships with major contact center customers from implementation through long-term adoption. Resolves complex technical and customer issues, coordinates with support, professional services, product management, and engineering, and ensures SLA performance, satisfaction, retention, and referenceability. Advises customers on technology and business needs while expanding product usage.

Serves as a strategic customer success leader for enterprise accounts, driving adoption, customer health, retention, renewals, and value realization. Acts as a trusted executive advisor, coordinates cross-functional resources, manages escalations and SLAs, conducts business and technology reviews, and facilitates technical issue resolution. The role also mentors peers, improves processes, and supports strategic account planning. Requires occasional after-hours support and 20% travel to customer sites and company meetings.