Provides front-office customer service for apartment communities, assisting prospects, residents, vendors, and maintenance teams. Supports leasing inquiries, applications, follow-ups, move-ins and move-outs, community presentation, self-guided tours, resident events, and marketing activities. Manages calls, work orders, packages, keys, and general requests while maintaining a welcoming and organized environment. Requires strong communication, multitasking, organizational skills, Microsoft Office proficiency, and willingness to work on-site, extended hours, and outdoors.