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Supports creator campaigns by validating records, reviewing brand safety risks, monitoring content, and coordinating creator invoicing and payments. Responsibilities include reviewing invoices against statements of work, submitting billing tickets, tracking payments, resolving discrepancies, maintaining campaign and billing records, preparing reports, and escalating content or payment issues. The role collaborates with Client Services, Creator Relations, Finance, and other stakeholders while managing multiple detail-intensive workflows and deadlines.

Leads client services and portfolio strategy for influencer marketing accounts, overseeing revenue growth, forecasting, staffing, proposals, delivery quality, client relationships, risk management, and operational consistency. Develops senior account leaders, drives cross-functional collaboration, improves scalable workflows, and applies AI- and data-first approaches to enhance efficiency, innovation, and client outcomes.

The Senior Operational Project Manager coordinates delivery across multiple departments, manages client engagements, oversees resource allocation, and ensures project timelines are met within a fast-paced marketing agency environment.

Executes and optimizes paid media campaigns, primarily across paid social, including campaign build, trafficking, pacing, QA, reporting, experimentation, and troubleshooting. Analyzes performance data, supports media planning and budget reallocations, evaluates creative, and communicates campaign strategy and platform recommendations to internal teams, clients, and media partners.

Leads integrated performance marketing strategy across client portfolios, focusing on paid social, paid search, and programmatic campaigns. Manages and develops marketing teams, oversees senior client relationships, establishes measurement and attribution standards, optimizes media budgets, identifies account growth opportunities, and creates scalable playbooks. Partners with business intelligence, client services, creative, and influencer teams to deliver campaigns across owned, retail, e-commerce, and social commerce channels.

Directs Viral Nation’s performance marketing practice across paid social, paid search, and programmatic media. Leads Associate Directors and broader teams, establishes standards for planning, testing, measurement, QA, and platform strategy, and manages senior client relationships. Drives account retention, organic growth, forecasting, resourcing, and adoption of AI-enabled workflows. Partners with strategy, creative, influencer, business intelligence, and client services teams to deliver integrated campaigns.

Leads Viral Nation’s social-first content production operation across global brand partners. Owns scalable workflows, production budgets, resource allocation, capacity planning, vendor and creator networks, and delivery performance across lo-fi and premium content. Manages and develops Social Producers, partners with creative leadership, improves production systems, and champions AI and automation. Requires substantial social content production leadership, creator economy expertise, multi-client resource planning, production budgeting, and a portfolio demonstrating diverse strategy-led social content.

Leads full-funnel performance marketing strategies across paid social, paid search, and programmatic channels. Owns media planning, audience strategy, campaign optimization, reporting, client narratives, QA standards, and measurement frameworks. Manages client relationships, mentors senior associates, drives experimentation, and partners with creative, strategy, and influencer teams to improve campaign performance and support business growth.

The Account Supervisor manages client influencer marketing programs, ensuring effective execution, campaign tracking, and client engagement while mentoring junior team members and optimizing workflows.

Leads end-to-end social and influencer marketing programs for multiple clients, owning strategy, budgets, timelines, client relationships, influencer partnerships, paid and organic engagement, measurement, and team development. Collaborates with creative, planning, agency operations, and measurement teams to deliver culturally relevant campaigns, manage client expectations, and drive business growth.