Drive strategy and execution for a Governance, Risk, and Compliance platform. Responsibilities include customer and market analysis, product positioning, competitive intelligence, requirements prioritization, sales enablement, training, product launches, webinars, and communicating product value. The role partners with Product, Engineering, Marketing, Sales, customers, and partners globally, with emphasis on North America.

Manage B2B SaaS customer relationships, onboarding, adoption, training, operational reviews, issue resolution, and retention for Ethics and Compliance programs. Advise customers on GRC program improvement, coordinate internal delivery teams, track initiatives in Salesforce, support renewals and expansion, and advocate for customer needs. The role includes approximately 10% travel to priority customer locations.