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The Strategic Account Manager is responsible for nurturing client relationships, closing growth opportunities, executing account plans, and ensuring customer satisfaction in the SaaS industry.

Lead the Shopify Ecosystem's growth at Cloudinary, develop partnerships, manage a team, and drive user acquisition and retention strategies.

Lead Cloudinary implementations, manage project scope, ensure alignment across stakeholders, facilitate customer engagement, and support practice development.

Lead and manage Cloudinary's global pricing strategy for all products. Drive pricing initiatives, improve customer value, and influence revenue through strategic decision-making.

The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.