The Associate Director, Quality - External Manufacturing manages quality processes for external partners, ensuring compliance and supporting improvement initiatives. Responsibilities include team leadership, technical support, consumer complaint investigation, and implementation of quality programs.

Drive sales growth for the Specialty Coffee channel by managing key accounts (independent shops and multi-unit chains), executing sales strategies, meeting annual sales goals, managing trade/promotional budgets, collaborating with brand and field teams, and supporting trade shows. Role is field-based in the Pacific Northwest with up to 50% travel.