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The Manager oversees the design and governance of scheduling and referral workflows in healthcare, optimizing access and patient experience. Responsibilities include managing Epic scheduling tools, strategic advising, metrics monitoring, and change leadership in operational practices.

The Applications Analyst II aligns technology solutions with business strategies, advising on IT systems, and improving business processes within the revenue cycle. Responsibilities include technical liaison duties and utilizing knowledge of billing workflows.

The Analyst ensures regulatory compliance through data reporting and analysis, project management, and collaboration with IT and operations teams.

Serve as a business-technology liaison for Epic Research and related EHR systems: analyze federal regulations, design and coordinate technical solutions, document project plans, resolve software issues, and advise customers on technology costs/benefits. Support integrations, participate in process improvement, and complete Epic certification.