Drive national revenue for TotalCare services by providing technical product expertise, managing key accounts, supporting RFP/ITB responses, liaising with operations and product teams, leading two direct reports, participating in trade events, and ensuring CRM-managed sales activity and customer satisfaction.

Support TotalCare sales through proactive outreach, bid management, CRM tracking, proposal preparation, customer intelligence gathering, cross-functional collaboration, and reporting to grow service contracts and renewals.