Own the full sales cycle for commercial cybersecurity accounts, from territory planning and prospecting through discovery, presentations, negotiation, and closing. Build relationships with security and IT leaders, identify customer needs, communicate platform value, manage pipeline forecasting, and exceed revenue targets. Partner with marketing, sales engineering, and customer success to generate pipeline and accelerate growth while staying informed on cybersecurity trends and competitive positioning.

Generate qualified sales pipeline through outbound prospecting and inbound lead qualification. Communicate Nightfall’s AI-native data loss prevention value to security, compliance, and engineering stakeholders. Partner with Account Executives to schedule meetings and provide clean lead handoffs, maintain accurate CRM activity, and improve outreach using performance data and feedback.

The Enterprise Customer Success Manager at Nightfall AI will oversee customer journeys, manage renewals and expansions, provide strategic guidance, and ensure customer satisfaction while leveraging AI technology.