Own commercial success and growth of assigned customer accounts by leading onboarding, deployment coordination, training, and ongoing account management. Act as primary customer advocate, identify expansion opportunities, monitor performance KPIs, coordinate cross-functional delivery, recommend operational improvements, and maintain executive and operational relationships to drive retention and expansion.

Lead end-to-end pursuit of Fortune 500 and enterprise accounts, selling multi-site Robots-as-a-Service contracts. Manage long, complex sales cycles, build C-suite relationships, develop ROI business cases, coordinate cross-functional pursuit teams, navigate procurement/legal processes, and partner with post-sale teams to ensure deployment and expansion.