Top Senior Customer Success Jobs in Denver & Boulder, CO

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.

As the Director of Customer Success, you'll lead a team dedicated to enhancing customer integration with the platform, ensuring retention and proactive engagement.

As a Partner Customer Success Manager, you'll enhance post-sales success for indirect customers through partners, drive product adoption, build internal processes, and advocate for customer needs.

Drive customer adoption, retention, and growth by building relationships, creating success plans, analyzing usage and KPIs, conducting business reviews, advocating for customers internally, and renewing contracts while identifying expansion opportunities.

The Customer Success Executive will manage relationships with health plan clients, ensuring successful implementation and user adoption of AI solutions while improving operational efficiency and client satisfaction.

The Senior Director of Customer Success will lead the product vision and lifecycle of Customer Success offerings, leveraging AI to optimize operations, and partnering with other departments to enhance customer value and retention.

The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

The Customer Success Director leads post-sales customer lifecycle management, focuses on client retention and revenue maximization, and collaborates on strategic solutions to enhance client value.

The Customer Success OBP translates business goals into operational reality, optimizes processes, monitors KPIs, and serves as a liaison between teams to ensure operational excellence.

Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.

The Customer Success Manager will manage relationships with high-volume members, ensuring client satisfaction and retention while driving product adoption and value.

Lead a team of Customer Success Managers to optimize renewal performance and customer activation strategies while collaborating with cross-functional teams to exceed revenue goals.

As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.

The Vice President of Customer Success will lead global teams, manage customer relationships, drive adoption, retention, and oversee service delivery in a cloud services environment.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

The Customer Success Manager acts as a trusted advisor to enterprise clients, focusing on maximizing their investment in People.ai for business outcomes, managing a $5M+ customer book, and driving growth through strategic planning and engagement.

Lead and develop the Client Success team, ensuring operational excellence, strong product adoption, and high-quality client engagement while managing strategic accounts.

Manage customer relationships to drive adoption, retention, and renewals for a portfolio of accounts while improving customer success processes.

Lead and develop a Customer Support & Client Success team for association SaaS customers. Own post-implementation experience, retention strategy, escalations, client health monitoring, and cross-functional initiatives to reduce ticket volume through automation, documentation, and training while driving strategic client relationships.

Manage a portfolio of Patch Caregiving employer clients to drive satisfaction, retention, and growth. Serve as trusted advisor to HR/benefit leaders, lead renewals and expansion, run engagement programs and QBRs, use data to report KPIs, and coordinate cross-functionally. Support product adoption and occasional travel (up to 20%).

Serve as post-sales customer lead for a large digital-led portfolio: drive onboarding and adoption via 1:many tactics and data, identify and mitigate risk, provide technical guidance, own renewals and expansion, build executive relationships and champions, and leverage product telemetry to maximize customer value and retention.

Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.

Lead and grow a portfolio of client accounts, ensuring successful onboarding, implementation, retention, and renewals. Manage and mentor client success managers, analyze performance data, identify risks and growth opportunities, coordinate cross‑functional teams, and deliver actionable reporting to improve client outcomes and program adoption.