Top Senior Customer Success Jobs in Denver & Boulder, CO

Lead and scale the customer success organization, managing customer lifecycle, driving ARR expansion, and fostering a data-driven culture.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

Lead customer deployments and change management for a transportation-focused SaaS platform. Drive adoption, build relationships with operations leaders, analyze operational data in Excel, coordinate with project and integration teams, and travel to customer sites to deliver training and ensure sustained value realization.

As Customer Success Operations Manager, you'll optimize customer processes, drive operational excellence, and leverage analytics to enhance customer satisfaction and retention, collaborating with multiple departments to implement strategic initiatives.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.

The Customer Success Manager will manage a $3 million ARR book of business, focusing on customer adoption, satisfaction, and retention in the insurance sector. Responsibilities include onboarding, training, conducting reviews, and collaborating with internal teams for user support. Regular travel for customer meetings and conferences is required.

The Customer Success Manager at GenLogs will manage a $3 million ARR book of business, oversee customer onboarding, drive adoption and customer satisfaction, and develop upsell strategies while collaborating with internal teams.

The Senior Customer Success Engineer will guide customers in maximizing Axonius platform value through technical deployment, support, and training while addressing their unique needs.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Vice President of Client Success leads the client experience organization, ensuring high enterprise-level satisfaction, retention, and growth. Responsibilities include overseeing Client Care and Success teams, managing escalations, and driving operational excellence. The role involves strategic thinking, leadership development, and improving service quality through strong partnerships and data-driven decision-making.

Lead the Data Solutions portfolio, managing strategic accounts, overseeing technical onboarding, building processes, and resolving issues while driving product improvement based on customer feedback.

Manage the end-to-end client journey for a SaaS platform, focusing on onboarding, implementation, account management, and driving customer success and satisfaction.

The Customer Success Manager will nurture client relationships, drive customer adoption and retention, develop account plans, and facilitate growth opportunities to ensure meaningful outcomes for clients.

The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.

The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.

The Client Success Manager acts as a primary contact for clients, providing operational support, training on the IDEAL platform, and coordinating with stakeholders to ensure client satisfaction and effective resolution of requests.

The Customer Success Manager will oversee customer relationships, drive adoption and retention, manage renewals, and ensure customer success through data-driven actions and collaboration with internal teams.

Manage strategic customer relationships to ensure long-term value, focusing on adoption, retention, and driving measurable outcomes while collaborating with various teams.

Lead end-to-end enterprise deployments of Workera's AI-powered platform, drive adoption and measurable ROI, advise executives on skills-driven workforce transformation, co-create assessments, translate skills data into executive-ready insights, and develop scalable AI-enabled Customer Success playbooks.

The Customer Success Manager at Omada Health will manage relationships with Enterprise customers, delivering onboarding, implementation, renewals, and identifying upsell opportunities while collaborating with various teams to ensure client satisfaction.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

Lead and manage a team of Customer Success Managers to enhance customer retention and revenue through data-driven strategies and automation methods.

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.