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Top Senior Customer Success Jobs in Denver & Boulder, CO

Reposted YesterdaySaved
Remote
Colorado
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills: APIsPythonSQL
Reposted YesterdaySaved
Remote
Colorado
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills: APIsIntegrationObservability ToolsWorkflow Engines
Reposted YesterdaySaved
Remote
Colorado
Senior level
Senior level
Healthtech
The Senior Client Success Manager will manage client relationships, drive product adoption, resolve escalations, and improve processes to ensure client satisfaction and retention.
Reposted YesterdaySaved
Remote
Colorado
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Fitness • Healthtech • HR Tech
The Senior Customer Success Manager oversees customer relationships, ensuring successful engagement with Thrive's technology solutions while driving renewals and expansion strategies.
Top Skills: CodaGoogle SuiteLookerMicrosoft ProductsSalesforceZoom
Reposted YesterdaySaved
Remote
Colorado
Senior level
Senior level
Software
Lead and develop a team of Customer Success Managers, drive strategic engagement, and ensure customer value realization while managing day-to-day operations.
Top Skills: Vitally
Reposted YesterdaySaved
Remote
Colorado
225K-240K Annually
Senior level
225K-240K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning
Lead and scale the customer success organization, managing customer lifecycle, driving ARR expansion, and fostering a data-driven culture.
Top Skills: Ai/Ml ProductsDigital HealthEhr IntegrationsEnterprise SaasFhirHealthcare TechnologyHl7
Reposted YesterdaySaved
Remote
Colorado
Senior level
Senior level
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills: BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Reposted YesterdaySaved
Remote
Colorado
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Artificial Intelligence • Information Technology • Logistics • Machine Learning • Software
Lead customer deployments and change management for a transportation-focused SaaS platform. Drive adoption, build relationships with operations leaders, analyze operational data in Excel, coordinate with project and integration teams, and travel to customer sites to deliver training and ensure sustained value realization.
Top Skills: ExcelOptimization ToolsTelematics PlatformsTmsTransportation Analytics Systems
Reposted YesterdaySaved
Remote
Colorado
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Software
As Customer Success Operations Manager, you'll optimize customer processes, drive operational excellence, and leverage analytics to enhance customer satisfaction and retention, collaborating with multiple departments to implement strategic initiatives.
Top Skills: Ai/Automation AgentsCalendlyGongHubspotSalesforceSalesloftTableauZoominfo
Reposted YesterdaySaved
Remote
Colorado
135K-150K Annually
Senior level
135K-150K Annually
Senior level
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
Reposted YesterdaySaved
Remote or Hybrid
Colorado
130K-140K Annually
Senior level
130K-140K Annually
Senior level
eCommerce • Information Technology • Logistics • Productivity • Software
The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.
Top Skills: B2B SaasWarehouse Management System (Wms)
2 Days AgoSaved
Remote
Colorado
3M-3M Annually
Senior level
3M-3M Annually
Senior level
Logistics • Transportation
The Customer Success Manager will manage a $3 million ARR book of business, focusing on customer adoption, satisfaction, and retention in the insurance sector. Responsibilities include onboarding, training, conducting reviews, and collaborating with internal teams for user support. Regular travel for customer meetings and conferences is required.
Top Skills: Ai-Driven AnalyticsComputer Vision
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2 Days AgoSaved
Remote
Colorado
3M-3M Annually
Senior level
3M-3M Annually
Senior level
Logistics • Transportation
The Customer Success Manager at GenLogs will manage a $3 million ARR book of business, oversee customer onboarding, drive adoption and customer satisfaction, and develop upsell strategies while collaborating with internal teams.
Top Skills: Ai-Driven AnalyticsComputer VisionData ManagementEdge Sensing
2 Days AgoSaved
Remote
Colorado
170K-192K Annually
Senior level
170K-192K Annually
Senior level
Security
The Senior Customer Success Engineer will guide customers in maximizing Axonius platform value through technical deployment, support, and training while addressing their unique needs.
Top Skills: BashBatchCsvFtpHttp/HttpsJSONLdap/LdapsNoSQLPowershellPythonSmbSmtpSQLSsh
Reposted 24 Days AgoSaved
Remote
Colorado
270K-300K Annually
Senior level
270K-300K Annually
Senior level
Artificial Intelligence • Software • Generative AI
The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.
Top Skills: AICustomer SuccessData AnalyticsManagement ConsultingSaaS
2 Days AgoSaved
Remote
Colorado
Senior level
Senior level
Marketing Tech
The Vice President of Client Success leads the client experience organization, ensuring high enterprise-level satisfaction, retention, and growth. Responsibilities include overseeing Client Care and Success teams, managing escalations, and driving operational excellence. The role involves strategic thinking, leadership development, and improving service quality through strong partnerships and data-driven decision-making.
2 Days AgoSaved
Remote or Hybrid
Colorado
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Software
Lead the Data Solutions portfolio, managing strategic accounts, overseeing technical onboarding, building processes, and resolving issues while driving product improvement based on customer feedback.
Top Skills: APIsGainsightHubspotRest
2 Days AgoSaved
Remote
Colorado
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Software
Manage the end-to-end client journey for a SaaS platform, focusing on onboarding, implementation, account management, and driving customer success and satisfaction.
Top Skills: CRMCs PlatformsGoogle SuiteHubspotJIRA
2 Days AgoSaved
Remote
Colorado
Senior level
Senior level
Artificial Intelligence • HR Tech • Software • Virtual Reality
The Customer Success Manager will nurture client relationships, drive customer adoption and retention, develop account plans, and facilitate growth opportunities to ensure meaningful outcomes for clients.
Top Skills: Hubspot
2 Days AgoSaved
Remote
Colorado
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Other
The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.
3 Days AgoSaved
Remote
Colorado
Senior level
Senior level
Artificial Intelligence • Software
The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.
Top Skills: Ai PlatformsSaaS
3 Days AgoSaved
In-Office
Colorado
59K-74K Annually
Senior level
59K-74K Annually
Senior level
Marketing Tech • Software • Automation
The Client Success Manager acts as a primary contact for clients, providing operational support, training on the IDEAL platform, and coordinating with stakeholders to ensure client satisfaction and effective resolution of requests.
Top Skills: Crm SystemsIdeal PlatformReporting SystemsSaaS
3 Days AgoSaved
Remote
Colorado
100K-100K Annually
Senior level
100K-100K Annually
Senior level
Productivity • Software
The Customer Success Manager will oversee customer relationships, drive adoption and retention, manage renewals, and ensure customer success through data-driven actions and collaboration with internal teams.
Top Skills: HubspotSlackStripe
Reposted 3 Days AgoSaved
Remote
Colorado
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships to ensure long-term value, focusing on adoption, retention, and driving measurable outcomes while collaborating with various teams.
Top Skills: JIRASaaSSalesforce
Reposted 3 Days AgoSaved
Remote
Colorado
Senior level
Senior level
Artificial Intelligence • Cloud • Software
Lead end-to-end enterprise deployments of Workera's AI-powered platform, drive adoption and measurable ROI, advise executives on skills-driven workforce transformation, co-create assessments, translate skills data into executive-ready insights, and develop scalable AI-enabled Customer Success playbooks.
Top Skills: Adaptive TestingAi ToolsChatgptGenerative AiPredictive ModelingWorkforce Analytics
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