Top Senior Customer Success Jobs in Denver & Boulder, CO

Owning strategic, value-driven relationships with enterprise customers to drive adoption, retention, and expansion. Monitor customer health, run success plans and QBRs, coordinate with Product/Services/Account teams, mentor CSMs, and use tools like Gainsight, Salesforce, and Gong to document lifecycle and surface expansion opportunities.

Manage strategic enterprise accounts to drive customer adoption and success. Lead onboarding from Close-Won to Go-Live, manage renewals and retention, collaborate with Product/R&D/Medical teams, and communicate value through strong storytelling. Represent customer needs and travel as required.

Partner with the Chief Customer Officer and CS teams to analyze post-sale data, improve renewals and retention, build scalable reporting and playbooks, automate workflows, and recommend technology and process improvements to reduce churn and increase forecast accuracy.

The Customer Success Manager drives customer growth by enhancing solution adoption and value realization through strong account management and collaboration with clients.

The Senior Customer Success Manager leads partnerships with school districts, manages a multimillion-dollar portfolio, drives product adoption, and ensures high retention rates by providing strategic support to educators.

The Senior Customer Success Manager will manage high-level partnerships in Texas, ensuring product adoption and retention while mentoring junior team members.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

Lead end-to-end enterprise deployments of Workera's AI-powered platform, drive adoption and measurable ROI, advise executives on skills-driven workforce transformation, co-create assessments, translate skills data into executive-ready insights, and develop scalable AI-enabled Customer Success playbooks.

Execute tailored implementation plans, apply Edmentum product and state-standards knowledge, monitor and improve customer satisfaction, support program adoption and sales, collaborate with internal teams, and analyze data to drive recommendations. Travel up to 40% and adapt to evolving responsibilities.

Independently manage a portfolio of mid-market and enterprise accounts to drive adoption, retention, and value. Lead QBRs/EBRs, success planning, risk mitigation, escalations, and cross-functional collaboration to influence renewals and expansions while representing the customer voice internally.

Serve as primary customer liaison to drive onboarding, adoption, retention and expansion. Build executive relationships, deliver QBRs, monitor health, resolve escalations, coordinate cross-functional success plans, and communicate product roadmap to maximize customer value.

Manage assigned enterprise accounts to drive retention, adoption, and expansion of NICE software. Act as customer advocate, perform business reviews, monitor account health, onboard customers, remove friction, and present value realization to senior stakeholders.

Drive adoption and retention of Cognigy products for enterprise customers by identifying needs, coordinating implementations, engaging executives, defining success metrics, leading executive business reviews, crafting proposals, and collaborating with sales and technical teams to deliver ROI and expansion.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

Manage the success of a portfolio of enterprise customers, driving adoption and retention, facilitating onboarding, and ensuring alignment with customer goals.

The VP of Customer Success & Implementation will lead client delivery of virtual cardiology solutions, ensuring client onboarding, operational success, and patient satisfaction through cross-functional team collaboration and effective management strategies.

Lead and manage a team of Customer Success Managers to enhance customer retention and revenue through data-driven strategies and automation methods.

As a Customer Success Architect, you'll advise customers, lead implementations, translate needs into solutions, and mentor teams to drive success with Gravwell's platform.

As a Customer Success Director at Neuron7.ai, you will lead customer onboarding, integration of CRM systems, and advocate for customer needs while ensuring contract renewals and upselling Neuron7 products.

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.

The Customer Success Manager at Versapay will manage customer relationships, drive account growth, and collaborate with cross-functional teams to enhance customer satisfaction and retention.

The Customer Success Manager will lead mid market and enterprise accounts, develop marketing strategies, analyze customer usage, and ensure campaign success.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.

As an Enterprise Customer Success Manager, you'll drive AI platform adoption in K-12 districts, manage strategic accounts, and ensure educational success by expanding customer relationships and improving retention.

The Senior Client Success Manager enhances client relationships and retention, collaborates on health strategies, and drives member engagement through program enhancements in a digital health context.