Top Senior Customer Success Jobs in Denver & Boulder, CO

The Director of Customer Success Operations will enhance operational strategy and processes, ensuring seamless systems connectivity while improving user experiences through automation and data integration.

You will lead and build the Customer Success team, manage renewals and expansions for accounts, and enhance customer relations and metrics. Your role includes pipeline generation, client conversations, and operational oversight.

The Vice President of Customer Success will lead the client success organization, focusing on retention, growth, and measurable outcomes through strategic execution and team development.

The Strategic Client Success Executive is responsible for client retention, satisfaction, and growth by building strong partnerships, managing contracts, and aligning solutions to client needs in the healthcare technology sector.

The Customer Success Manager at AlayaCare manages strategic plans for large customers, enhancing retention and adoption of the SaaS platform, while ensuring client satisfaction and ROI. Responsibilities include relationship management, stakeholder updates, addressing customer issues, and driving account growth through upselling.

The Senior Client Success Manager manages client relationships, oversees digital marketing campaigns, and ensures client retention by analyzing performance data and providing tailored marketing recommendations.

Manage the success of a portfolio of enterprise customers, ensuring satisfaction, retention, and onboarding. Collaborate cross-functionally, track metrics, and drive expansion.

The Customer Success Manager will enhance customer engagement and retention at Science Exchange, focusing on account management and driving platform usage growth within life science companies.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Customer Success Manager will own post-launch relationships with enterprise customers, drive adoption, manage renewals and upsells, and collaborate across teams to ensure customer satisfaction and engagement.

Lead pharma manufacturer client relationships, drive program launches and improvements, analyze performance using data-driven insights, upsell services, and coordinate cross-functionally to achieve revenue and market-share goals for an eight-figure portfolio.

Independently manage enterprise and mid-market accounts to drive adoption, retention, and value. Lead success planning, QBRs/EBRs, monitor account health, mitigate risks, resolve escalations, and collaborate cross-functionally to influence renewals and expansion.

The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.

The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

Own the post-sales lifecycle for assigned customers, drive adoption and value realization, manage renewals and expansions, lead executive reviews, mitigate risk, and collaborate cross-functionally to ensure customer retention and growth.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

Serve as primary customer advocate for enterprise accounts, driving value realization, adoption, renewals and expansion. Build executive relationships, deliver business reviews, create success plans, triage issues with cross-functional teams, and recommend product improvements to maximize ROI and retention.

Lead and scale an outcome-driven Customer Success organization: define customer journeys, drive retention and expansion, partner with Sales/Product/Implementation, build forecasting and account planning, translate feedback into product recommendations, recruit and develop CS team, and leverage tooling and automation to improve efficiency and customer value.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

Lead and develop the Customer Success team, managing the full customer lifecycle from onboarding to renewal, ensuring customer satisfaction and retention.

The Global VP of Customer Success will transform customer success operations, improve customer value realization, and work with executive teams to enhance product offerings.

Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.