Top Senior Customer Success Jobs in Denver & Boulder, CO

Reposted 2 Hours AgoSaved
Remote
Colorado
116K-150K Annually
Senior level
116K-150K Annually
Senior level
Software
The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.
Top Skills: Ai-Powered CommunicationCustomer Success ManagementSaaS
Reposted 2 Hours AgoSaved
Remote
Colorado
160K-190K Annually
Senior level
160K-190K Annually
Senior level
HR Tech • Legal Tech • Software • Consulting
The Director of Customer Success leads a team to enhance customer value and loyalty by implementing effective customer engagement and onboarding strategies, analyzing feedback, and collaborating across departments to reduce churn and increase customer advocacy.
Top Skills: GainsightMicrosoft Office SuiteSalesforceTotango
Reposted YesterdaySaved
Remote
Colorado
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.
Top Skills: AsanaHubspotZendesk
Reposted YesterdaySaved
Remote
Colorado
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted YesterdaySaved
Remote
Colorado
143K-231K Annually
Senior level
143K-231K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Automation
As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.
Top Skills: GainsightSalesforce
Reposted YesterdaySaved
Remote
Colorado
92K-116K Annually
Senior level
92K-116K Annually
Senior level
Information Technology
The Senior Client Success Manager manages client relationships, ensuring satisfaction and engagement throughout the client lifecycle, focusing on program implementation and change management strategies.
Top Skills: Excel
Reposted YesterdaySaved
Remote
Colorado
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Healthtech
The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.
Top Skills: Ai-Driven TechnologyCustomer Relationship Management SoftwareHealthcare It Solutions
Reposted YesterdaySaved
Remote
Colorado
150K-150K Annually
Senior level
150K-150K Annually
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.
Top Skills: Ai ToolsFinancial Innovation Platform
Reposted YesterdaySaved
Remote
Colorado
175K-200K Annually
Senior level
175K-200K Annually
Senior level
Healthtech • Pharmaceutical • Hospitality
This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.
Top Skills: Analytical ToolsDigital ToolsPharmacy Benefit Manager Systems
Reposted YesterdaySaved
Remote
Colorado
145K-160K Annually
Senior level
145K-160K Annually
Senior level
Cloud • Software
The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.
Top Skills: B2B SaasCloudFinopsInfrastructureSecurity
2 Days AgoSaved
Remote
Colorado
140K-185K Annually
Senior level
140K-185K Annually
Senior level
Artificial Intelligence • Hardware • Robotics • Software
The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.
Top Skills: Drone TechnologiesPublic Safety Technology ProgramsUas Operations
2 Days AgoSaved
Remote
Colorado
118K-160K Annually
Senior level
118K-160K Annually
Senior level
Software • Business Intelligence
The Manager of Customer Success leads a team to ensure customer satisfaction, drive product adoption, and manage portfolio performance, overseeing onboarding, renewals, and risks.
Top Skills: SaaS
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2 Days AgoSaved
Remote
Colorado
167K-213K Annually
Senior level
167K-213K Annually
Senior level
Information Technology • Cybersecurity
The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.
Top Skills: AIAutomationLlm-Based ToolingPredictive AnalyticsTelemetryUsage Data
2 Days AgoSaved
Remote
Colorado
Senior level
Senior level
Edtech • Machine Learning • Software • Database
The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.
Top Skills: B2B SaasDashboards
Senior level
Artificial Intelligence • Software
The role involves driving customer onboarding, AI solution deployment, CRM integration, and managing stakeholder relationships to optimize service outcomes.
Top Skills: Agentic AiAIAPIsGenerative AiLlmsMicrosoft DynamicsNlpOracle CxSalesforceServicenow
2 Days AgoSaved
Remote
Colorado
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Digital Media • News + Entertainment • Other
The Associate Director of Client Success will lead a team managing client relationships, ensuring campaign success and driving client retention and growth.
Top Skills: Google Office Suite
2 Days AgoSaved
Remote
Colorado
142K-264K Annually
Senior level
142K-264K Annually
Senior level
Cloud • Security • Software • Cybersecurity
As a Senior Customer Success Engineer at Veeam, you will drive technical success across client engagements, lead onboarding processes, conduct recovery simulations, and manage stakeholder communications, ensuring long-term customer outcomes and satisfaction.
Top Skills: AutomationAWSCloud PlatformsDr&R Best PracticesAzureOperating SystemsScriptingStorageVeeam ProductsVirtualization
2 Days AgoSaved
Remote
Colorado
124K-155K Annually
Senior level
124K-155K Annually
Senior level
Information Technology • Software
Manage a book of 15-20 enterprise accounts, drive adoption and renewal, analyze customer usage, and foster strong relationships to enhance customer success.
Top Skills: Developer ToolsSaaS
Reposted 2 Days AgoSaved
In-Office
Colorado
133K-165K Annually
Senior level
133K-165K Annually
Senior level
eCommerce
The Senior Customer Success Manager will own client relationships, drive product adoption, manage upsell opportunities, and ensure customer satisfaction for strategic accounts.
Top Skills: EcommerceFraud PreventionSaaS
Reposted 2 Days AgoSaved
In-Office or Remote
Colorado
Senior level
Senior level
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.
Top Skills: CmsGainsight CsGainsight PxJourney Orchestrator
Reposted 2 Days AgoSaved
Remote
Colorado
180K-230K Annually
Senior level
180K-230K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills: AINo-Code ToolsSupply Chain Management Technologies
Reposted 2 Days AgoSaved
Remote or Hybrid
Colorado
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills: Google SuiteMS OfficeSalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Colorado
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills: Google SuiteMS OfficeSalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Colorado
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 2 Days AgoSaved
Remote
Colorado
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills: Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
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