Top Senior Customer Success Jobs in Denver & Boulder, CO

As a Strategic Customer Success Manager, you'll foster relationships with key clients, guiding them to success, and ensuring long-term value realization while collaborating with various teams to enhance customer experience.

The Customer Success Journey & Programs Specialist designs customer journey frameworks, creates resources for CSMs, produces multimedia content, and collaborates cross-functionally to enhance customer engagement outcomes.

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

The Director of Client Success & Renewals leads the function to enhance customer retention and renewals, leveraging AI and data-driven strategies. Responsibilities include managing a team, optimizing account performance, and driving strategic partnerships.

The Director of Client Success oversees client satisfaction and digital marketing strategies, manages escalations, resolves issues, and collaborates with teams to improve service quality.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.

Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.

Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

The Sr. Customer Success Manager advocates for customers, enhances product adoption, identifies business outcomes, manages renewals, and conveys feedback internally.

The role supports the implementation and use of SitusAMC software for clients, managing configurations, training, and production support with moderate independence.

The Customer Success Manager will drive customer experience, manage multiple accounts, align delivery teams with client goals, and ensure project success with government agencies.

The Senior Enterprise Customer Success Manager will operate as a strategic partner for customers, ensuring they achieve measurable value from the platform, while managing retention and expansion opportunities within a portfolio of enterprise accounts.

The Sr. Customer Success Manager acts as a customer advocate, driving customer engagement, adoption of product solutions, and ensuring satisfaction to achieve business outcomes. They manage renewals, assess customer health, and provide feedback to improve services.

The Enterprise Customer Success Manager will guide large enterprise customers through journey management transformations, ensuring adoption and value realization, driving renewals and expansion, and collaborating with cross-functional teams.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

As a Technical Customer Success Manager, you'll drive customer adoption of Appian's software, establishing yourself as a trusted advisor and ensuring alignment with business goals while mitigating risks to customer success.

Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.

Lead a team of renewals professionals to optimize revenue and reduce attrition through negotiation, strategy development, and stakeholder collaboration. Manage forecasting and provide insights to enhance financial performance.

Manage customer relationships, drive product adoption, facilitate onboarding, address customer issues, and collaborate with teams to enhance customer experience and process.

The Rebate Admin Customer Success Partner manages client relationships, oversees rebate contracts, ensures compliance, and resolves operational issues to enhance client value.

The Director of Customer Success will lead a team to enhance customer relationships, drive value and adoption, and monitor success metrics, while fostering a culture of excellence and growth.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.