Top Senior Customer Success Jobs in Denver & Boulder, CO

Lead and grow the US customer support team, manage complex tickets, coach team members, and improve customer outcomes through proactive support and KPI management.

As a Customer Success Manager, you'll build relationships with clients, ensuring satisfaction and retention while identifying upsell opportunities and achieving customer goals.

As Sr. Director of Customer Success, you will lead a team to enhance client engagement, develop strategies for customer retention, and manage key client relationships to foster satisfaction and growth.

Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.

The Client Executive will manage post-sale client relationships, ensuring successful implementation of analytics solutions and ongoing client engagement.

Manage strategic accounts, ensuring client success and growth through onboarding, education, and relationship building while analyzing data for actionable insights.

Manage a team of Product Support Engineers, ensuring high customer satisfaction and issue resolution by collaborating with cross-functional teams and optimizing support processes.

Lead customer insights strategy by designing programs for capturing customer sentiment, translating data into actionable insights, and collaborating cross-functionally to drive customer success and retention.

Lead and mentor Mid-Market Customer Success Managers, drive customer satisfaction and retention, manage renewals, upsell opportunities, and develop strategic plans for customer success.

Lead and scale Udemy's Customer Success organization across the AMER region, focusing on retention, growth, and executive-level customer management.