Top Senior Customer Success Jobs in Denver & Boulder, CO

Manage enterprise customer accounts, drive sales opportunities, develop relationships with executives, and achieve revenue targets while using HubSpot for pipeline management.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Customer Success Manager will drive expansion in Pro plan adoption for a pooled segment of top customers, ensuring a scalable customer experience while focusing on driving revenue growth, retention, and effective outreach strategies.

The Senior Customer Success Manager builds relationships, manages projects, ensures customer satisfaction, and works cross-functionally to drive product adoption and retention.

The role involves supporting the Customer Success Leadership Team with strategic insights, managing projects, and ensuring effective communication within the organization to enhance operational efficiency and collaboration.

The VP of Customer Success leads teams focused on maximizing customer adoption, retention, and growth. Responsibilities include driving Net Revenue Retention, overseeing customer onboarding and support, and collaborating cross-functionally to enhance customer value and satisfaction.

The Customer Success Manager advises clients on using Appian's platform, ensuring customer success by aligning technology with business goals and driving adoption through strategic engagement and risk management.

The Support Analyst II will provide front-line technical support for clients, troubleshoot issues, maintain product knowledge, and contribute to process improvements, all while ensuring a high-quality client experience.

The Client Success Strategist enhances client relationships, develops digital strategies, and ensures successful marketing implementations for clients, leveraging strong marketing technology expertise.

Lead a portfolio of 8–10 strategic enterprise customers to drive adoption, measurable business value, renewals, and expansion. Build executive relationships, create multi-year success plans, identify and mitigate risks well ahead of renewals, and coordinate cross-functional teams to deliver outcomes and forecast accurately.

Lead end-to-end success for a portfolio of 8-10 strategic enterprise customers, driving executive engagement, platform adoption, renewal readiness, expansion, and measurable business outcomes. Own risk identification and mitigation, build multi-year success plans, deliver executive reviews, and orchestrate cross-functional teams to ensure predictable renewals and long-term customer value.

Manage a portfolio of mid-market and enterprise school-district accounts to drive product adoption, execute renewals, identify expansion opportunities, deliver trainings, analyze usage data, and maintain executive relationships and CRM records.

Lead high-touch relationships with strategic enterprise accounts, drive adoption and retention, surface customer insights to influence product and GTM, build scalable CSM processes and playbooks, monitor health metrics, and cultivate customer advocates to support expansion and case studies.

Own strategic and commercial success for a portfolio of 25-40 enterprise security customers, driving retention, renewals, and expansion. Build account plans, lead executive engagements, coordinate escalations, leverage AI/automation for forecasting, and translate customer insights into product and GTM improvements.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

The Senior Customer Success Coordinator manages customer inquiries and complaints, conducts investigations, and collaborates with teams to enhance customer experiences.

The Senior Customer Success Manager will lead customer relationships, ensuring value realization and technical adoption while driving success across enterprise accounts. Responsibilities include managing onboarding, adoption, and renewal efforts, engaging in high-stakes conversations, and advocating for customers internally.

Lead the Customer Success Management team, manage top accounts, drive retention and expansion strategies, and operationalize customer experience playbooks.

As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.

The Senior Customer Success Associate will enhance engagement with federal clients, ensuring a great user experience, analyzing data for trends, and facilitating communication between customers and internal teams.

Lead the Customer Success function, focusing on renewals, churn mitigation, and customer relationship development. Implement proactive strategies and collaborate across teams to drive internal alignment and customer feedback into the product roadmap.

The VP of Customer Success will lead a dynamic team to enhance customer relationships, drive product adoption, and ensure customer retention and growth, aligning strategies with business objectives.

The Director of Customer Success will manage a team, drive customer success strategies, and ensure high renewal rates while collaborating cross-functionally.

The Manager of Customer Success leads a team focused on post-sales customer relationships, driving product adoption and retention while managing a portfolio of customers below $399K.

The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.