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Top Senior Level Customer Success Jobs in Denver & Boulder, CO

41+ Job Results
4 Hours Ago
Colorado, CO
Remote
12,000 Employees
76K-152K Annually
5-7 Years of Experience
12,000 Employees
76K-152K Annually
5-7 Years of Experience
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage the daily relationship with the call center vendor operations, ensure optimal service levels and quality, identify friction points, onboarding and offboarding vendor on TIDAL/Block systems, work with vendors and internal teams for staffing adjustments, handle escalations, collaborate with Training and Content Managers on agent resources.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
14 Hours Ago
Colorado, CO
Remote
12,000 Employees
98K-184K Annually
5-7 Years of Experience
12,000 Employees
98K-184K Annually
5-7 Years of Experience
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to drive exceptional operational results and build trust with customers. This role involves evaluating partner performance, identifying trends, and deploying solutions for high performance targets using data and best practices. The position also requires cross-functional collaboration with internal teams to achieve continuous improvement and deliver targeted results.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
14 Hours Ago
Colorado, CO
Remote
12,000 Employees
123K-223K Annually
7+ Years of Experience
12,000 Employees
123K-223K Annually
7+ Years of Experience
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage a multi-partner, fully outsourced customer support operation. Lead strategic oversight of partner operations, drive performance results, and ensure excellence in customer care. Collaborate across departments to deliver on strategic priorities and meet key performance goals.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
4 Hours Ago
Colorado, CO
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead and mentor a team of Customer Success Engineers, develop and execute strategies to drive customer adoption and satisfaction, and collaborate with cross-functional teams to ensure successful client engagements.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
Yesterday
Colorado, CO
5 Employees
60K-80K Annually
5-7 Years of Experience
5 Employees
60K-80K Annually
5-7 Years of Experience
Real Estate • Hospitality
Exciting opportunity to join a Boulder-based business as a Home Concierge, dedicated to innovating home management and providing high-end home care services. Responsibilities include managing high-end homes, building relationships with clients, coordinating projects, scheduling vendors, and developing home care plans. Full-time in-office position in Downtown Boulder with unlimited time off and a healthcare stipend.

Featured Jobs

2 Days Ago
Colorado, CO
831 Employees
90K-105K Annually
5-7 Years of Experience
831 Employees
90K-105K Annually
5-7 Years of Experience
Real Estate • Retail • Sales • Analytics • Hospitality • PropTech
The Traveling Service Operations Support Manager will provide coverage and support to communities with vacant Service and Maintenance Manager positions, oversee maintenance management of multiple communities, and support regional offices in property operations.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+38 More
4 Days Ago
Colorado, CO
Hybrid
980 Employees
125K-190K Annually
5-7 Years of Experience
980 Employees
125K-190K Annually
5-7 Years of Experience
Productivity • Software
The Senior Manager of Strategic Customer Success will lead a team of Senior CSMs to drive retention and growth of top Strategic Customers. Responsibilities include setting the vision, creating processes, maintaining relationships, and collaborating with cross-functional partners.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
5 Days Ago
Colorado, CO
789 Employees
120K-131K Annually
5-7 Years of Experience
789 Employees
120K-131K Annually
5-7 Years of Experience
Enterprise Web • Marketing Tech
As a Customer Success Manager for LATAM, work directly with customers to ensure they maximize value from the platform, drive retention and growth, and serve as a trusted advisor. Manage a book of business, drive product adoption, conduct business reviews, mitigate risks, and drive renewals with strategic accounts. Fluent in Spanish is a must.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+35 More
5 Days Ago
Colorado, CO
Remote
1,780 Employees
87K-148K Annually
5-7 Years of Experience
1,780 Employees
87K-148K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
As a Lead Customer Success Manager at Workiva, responsible for overseeing the entire customer experience, driving adoption of the Workiva platform, proving ROI to customers, and building strong relationships with key stakeholders. Collaborate with internal teams to drive adoption through onboarding, training, and support. Requires 6 years of experience and a Bachelor's degree. Remote work flexibility available with up to 20% travel.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+37 More
6 Days Ago
Colorado, CO
Hybrid
830 Employees
7+ Years of Experience
830 Employees
7+ Years of Experience
eCommerce • Mobile • Payments
The Vice President, Client Partnerships at Ibotta will be responsible for beating annual revenue targets, setting strategic vision, developing sales presentations, hiring and developing teams, and executing initiatives to drive business impact. This role requires strong leadership, communication, negotiation, and analytical skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+68 More
6 Days Ago
Colorado, CO
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Looking for an experienced customer marketing leader to manage and grow a strategic and scalable customer advocacy program in the Americas. Responsibilities include building relationships with customers, creating customer testimonials, recruiting customers to the advocacy program, and maintaining a library of customer stories.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
7 Days Ago
Colorado, CO
Remote
700 Employees
130K-163K Annually
7+ Years of Experience
700 Employees
130K-163K Annually
7+ Years of Experience
Healthtech • Social Impact • Telehealth
Consult and advise health systems and provider groups to drive transformational results. Manage client relationships, identify partnership opportunities, leverage data for performance improvement, and coach a National Account Manager. Superior analytical, communication, and interpersonal skills required.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+61 More
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