Top Senior Level Customer Success Jobs in Denver & Boulder, CO
Senior Manager, Customer Solutions at Ontra, responsible for driving implementation excellence, maintaining project visibility, promoting collaboration, and enhancing efficiency in customer onboarding processes. Requires 6+ years of experience in customer success and industry background in technology-focused companies. Must have strong time management, sense of urgency, analytical mindset, and effective communication skills.
As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers. This role involves building strong relationships, demonstrating product knowledge, managing post-sale experiences, and driving customer satisfaction through quarterly reviews. Additional responsibilities include managing the customer life cycle, account planning, stakeholder management, cross-functional collaboration, and gathering customer feedback for product improvement.
Seeking a Senior e-commerce SEM Specialist to manage and optimize e-commerce and shopping campaigns for maximum ROI. Responsible for product feed management, campaign optimization, performance analysis, and team mentorship. Hybrid work-from-home flexibility with a preference for Denver, CO location.
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The VP, Customer Success- Agency will be a key leader in onboarding and growing sustainable relationships with our healthcare staffing agency clients.
Looking for an experienced customer marketing leader to manage and grow a strategic and scalable customer advocacy program in the Americas. Responsibilities include increasing awareness, building strategic advocacy relationships, aligning with various teams, recruiting customers, creating customer stories, and overseeing content creation processes.
Seeking a dynamic leader to join the Engagement team at Gusto, responsible for scaling operations to support millions of members and providing a world-class experience for SMBs on the Gusto platform. Focus on leading Payroll Advanced Care teams to resolve complex payroll and tax cases.
Drive client partnerships, coach and develop teams, exceed revenue targets, deliver sales presentations, execute initiatives, work with cross-functional teams, develop account strategy, travel up to 40%.
Lead Enablement Manager responsible for developing and executing comprehensive enablement strategies for Customer Success Managers. Collaborates with senior leadership, designs training programs, and establishes metrics to measure effectiveness. Acts as a subject matter expert on customer success best practices and provides ongoing coaching and mentorship to CSMs.
As a Customer Success Manager for LATAM, you will work directly with customers to maximize value from the platform, drive retention and growth, and ensure a stellar customer experience. Responsibilities include managing enterprise accounts, guiding new customers, driving product adoption, and translating customer insights for product improvement. Requires 5+ years of customer-facing and renewals management experience, proficiency in Spanish, strong communication skills, and technical proficiency.
DISH is seeking a Customer Experience Insights Lead to oversee the development and implementation of the Customer Experience program. The role involves analyzing customer feedback to drive product and service improvements, leading CX advocacy programs, and collaborating with cross-functional teams to enhance the overall customer experience.
Top Companies in Colorado Hiring Customer Success Roles
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