Top Senior Customer Success Jobs in Denver & Boulder, CO

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

The Customer Success Manager liaises between Presidio and AWS, managing engagement readiness, staffing coordination, project performance, and client outcomes, bringing technical knowledge across AWS and a consultative mindset.

The Senior Client Success Manager will manage post-sales relationships with enterprise clients, ensuring customer satisfaction, retention, and identifying expansion opportunities. Responsibilities include driving client success, optimizing business processes, and managing service delivery across teams.

The Customer Success Manager at Zendesk will drive product adoption and manage customer relationships, ensuring satisfaction and growth through strategic engagement and technical advice on AI-powered solutions.

Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.

The Senior Manager of Customer Success leads operations, fosters team motivation, creates retention strategies, maintains client relationships, and analyzes performance data.

The Chief of Staff for Customer Success at HubSpot will drive strategic initiatives, lead cross-functional collaborations, manage communications, and support leadership in achieving operational goals, all while maintaining customer-centric priorities.

The role involves guiding customers in implementing Medtronic's HealthCast™ technology, ensuring satisfaction, retention, and utilization, while delivering training and facilitating relationships.

As Director of Client Success, you will drive client satisfaction, retention, and growth through strategic planning, operational excellence, and strong client advocacy, leading a team to implement best practices and educational content.

Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.

The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

As a Customer Success Manager, you will manage post-sale relationships, drive product adoption for research clients, and collaborate across teams to ensure successful outcomes.

Lead and develop the Client Success team, ensuring operational excellence, strong product adoption, and high-quality client engagement while managing strategic accounts.

As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.

Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

Manage a portfolio of Patch Caregiving employer clients to drive satisfaction, retention, and growth. Serve as trusted advisor to HR/benefit leaders, lead renewals and expansion, run engagement programs and QBRs, use data to report KPIs, and coordinate cross-functionally. Support product adoption and occasional travel (up to 20%).

Serve as post-sales customer lead for a large digital-led portfolio: drive onboarding and adoption via 1:many tactics and data, identify and mitigate risk, provide technical guidance, own renewals and expansion, build executive relationships and champions, and leverage product telemetry to maximize customer value and retention.

Lead and develop a Customer Support & Client Success team for association SaaS customers. Own post-implementation experience, retention strategy, escalations, client health monitoring, and cross-functional initiatives to reduce ticket volume through automation, documentation, and training while driving strategic client relationships.

Manage a portfolio of clients and broker/consultant relationships to ensure adoption, satisfaction, retention, and expansion. Develop account plans, run business reviews, coordinate engagement marketing, maintain CRM data hygiene, resolve service issues, and collaborate cross-functionally to meet client and company goals.

The Senior Strategic Customer Success Manager is responsible for managing high-value accounts, driving adoption and retention, and collaborating cross-functionally to achieve customer success and satisfaction.

The Director of Customer Success leads strategies for customer retention and satisfaction, manages a team, and collaborates cross-functionally to ensure client success in a SaaS environment.

The Strategic Customer Success Manager for Higher Education will build relationships with key clients, implement account plans, ensure customer satisfaction, and drive product adoption.

The Sr. Customer Success Manager will manage strategic accounts, collaborate across teams, ensure value delivery, and enhance customer relationships.