Top Senior Customer Success Jobs in Denver & Boulder, CO

Serve as the top technical escalation for complex database and cloud infrastructure issues. Architect enterprise-grade database solutions, lead hands-on support for MySQL/Postgres/Redis/MongoDB, optimize performance, run workshops and proofs-of-concept, mentor junior engineers, create documentation and runbooks, and participate in on-call rotations to ensure customer success and platform reliability.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Customer Success Manager at AlayaCare manages strategic plans for large customers, enhancing retention and adoption of the SaaS platform, while ensuring client satisfaction and ROI. Responsibilities include relationship management, stakeholder updates, addressing customer issues, and driving account growth through upselling.

The Senior Client Success Manager will drive product adoption, revenue growth, and client satisfaction while collaborating with cross-functional teams and clients.

The Senior Customer Success Manager manages enterprise accounts to drive customer productivity, value realization, and long-term partnerships, focusing on adoption and retention while supporting revenue growth.

As a Customer Success Manager, you will ensure customer satisfaction, drive product adoption, build relationships, and identify growth opportunities for Nielsen's products.

You will lead and build the Customer Success team, manage renewals and expansions for accounts, and enhance customer relations and metrics. Your role includes pipeline generation, client conversations, and operational oversight.

The Strategic Client Success Executive is responsible for client retention, satisfaction, and growth by building strong partnerships, managing contracts, and aligning solutions to client needs in the healthcare technology sector.

The Vice President of Customer Success will lead the client success organization, focusing on retention, growth, and measurable outcomes through strategic execution and team development.

The Senior Customer Success Manager builds strategic customer relationships, ensuring satisfaction and retention while driving product adoption and value. They serve as the main contact for key customers, addressing their needs and advocating for organizational improvements based on customer feedback.

As an Enterprise Customer Success Manager, you'll drive AI platform adoption in K-12 districts, manage strategic accounts, and ensure educational success by expanding customer relationships and improving retention.

Lead pharma manufacturer client relationships, drive program launches and improvements, analyze performance using data-driven insights, upsell services, and coordinate cross-functionally to achieve revenue and market-share goals for an eight-figure portfolio.

As a Lead CSM, you will manage strategic accounts, drive product adoption, foster customer relationships, and execute growth strategies by collaborating with internal teams.

The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

The role involves guiding customers in implementing Medtronic's HealthCast™ technology, ensuring satisfaction, retention, and utilization, while delivering training and facilitating relationships.

The Client Success Manager ensures customer satisfaction and long-term relationships by providing strategic guidance, identifying growth opportunities, and managing client needs and expectations within the Experian solutions framework.

The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.

Lead and scale Arcadia's Customer Success organization, define and operationalize top-tier engagement models, drive strategic outcomes for enterprise accounts, establish operating rigor and cross-functional alignment, and personally manage strategic customers to ensure retention and expansion.

Independently manage enterprise and mid-market accounts to drive adoption, retention, and value. Lead success planning, QBRs/EBRs, monitor account health, mitigate risks, resolve escalations, and collaborate cross-functionally to influence renewals and expansion.

Lead a team managing a high-volume customer portfolio to drive adoption, retention, and expansion using AI-enabled workflows. Mentor CSMs, define churn analysis and re-engagement strategies, ensure CRM hygiene, surface product insights to leadership, and continuously optimize processes for scalable impact.

The Senior Manager, Customer Success will manage customer relationships, drive solutions, and ensure client success in health tech implementations.

Lead and scale a Customer Success organization for enterprise B2B customers: manage and coach CSMs, define engagement models, drive strategic outcomes, establish operating rhythms, partner cross-functionally, and personally manage strategic accounts to ensure retention, expansion, and measurable customer value.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

Serve as trusted advisor to high-profile revenue cycle clients to drive retention, product adoption, and operational success. Develop client success plans, conduct reviews and touchpoints, mentor CSMs, lead process improvements, manage software upgrades, and travel up to 10-15% for client meetings.

As Director of Client Success, you will drive client satisfaction, retention, and growth through strategic planning, operational excellence, and strong client advocacy, leading a team to implement best practices and educational content.