Top Senior Customer Success Jobs in Denver & Boulder, CO

Manage the success of a portfolio of enterprise customers, driving adoption and retention, facilitating onboarding, and ensuring alignment with customer goals.

The VP of Customer Success & Implementation will lead client delivery of virtual cardiology solutions, ensuring client onboarding, operational success, and patient satisfaction through cross-functional team collaboration and effective management strategies.

Lead and manage a team of Customer Success Managers to enhance customer retention and revenue through data-driven strategies and automation methods.

As a Customer Success Architect, you'll advise customers, lead implementations, translate needs into solutions, and mentor teams to drive success with Gravwell's platform.

As a Customer Success Director at Neuron7.ai, you will lead customer onboarding, integration of CRM systems, and advocate for customer needs while ensuring contract renewals and upselling Neuron7 products.

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.

The Customer Success Manager at Versapay will manage customer relationships, drive account growth, and collaborate with cross-functional teams to enhance customer satisfaction and retention.

The Customer Success Manager will lead mid market and enterprise accounts, develop marketing strategies, analyze customer usage, and ensure campaign success.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.

The Customer Success Engineer will support customers post-purchase, ensuring product value through training, deployment, and ongoing engagement while fostering relationships.

As an Enterprise Customer Success Manager, you'll drive AI platform adoption in K-12 districts, manage strategic accounts, and ensure educational success by expanding customer relationships and improving retention.

The Senior Client Success Manager enhances client relationships and retention, collaborates on health strategies, and drives member engagement through program enhancements in a digital health context.

The Manager of Customer Success leads a team focused on post-sales customer relationships, driving product adoption and retention while managing a portfolio of customers below $399K.

Lead pharma manufacturer client relationships, drive program launches and improvements, analyze performance using data-driven insights, upsell services, and coordinate cross-functionally to achieve revenue and market-share goals for an eight-figure portfolio.

This role leads client service teams to enhance retention and profitability, drives strategic growth initiatives, manages performance, and nurtures talent development.

The Senior Manager, Customer Success will manage customer relationships, drive solutions, and ensure client success in health tech implementations.

Lead a team managing a high-volume customer portfolio to drive adoption, retention, and expansion using AI-enabled workflows. Mentor CSMs, define churn analysis and re-engagement strategies, ensure CRM hygiene, surface product insights to leadership, and continuously optimize processes for scalable impact.

Lead and scale Arcadia's Customer Success organization, define and operationalize top-tier engagement models, drive strategic outcomes for enterprise accounts, establish operating rigor and cross-functional alignment, and personally manage strategic customers to ensure retention and expansion.

Lead and scale a Customer Success organization for enterprise B2B customers: manage and coach CSMs, define engagement models, drive strategic outcomes, establish operating rhythms, partner cross-functionally, and personally manage strategic accounts to ensure retention, expansion, and measurable customer value.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

Own a portfolio of 7-9 enterprise Credit Union accounts, lead executive onboarding and post-implementation success, drive adoption and expansion, run QBRs, collaborate cross-functionally, and deliver measurable business outcomes.

Lead a team of Customer Success Managers to enhance customer growth and retention, ensuring a strategic approach to their journeys and success metrics.

Lead and mentor a Public Sector Customer Success team to drive adoption, retention, renewals, and expansion. Develop success plans, run executive business reviews, collaborate cross-functionally, support key accounts, and shape Public Sector strategy.

Independently manage enterprise and mid-market accounts to drive adoption, retention, and value. Lead success planning, QBRs/EBRs, monitor account health, mitigate risks, resolve escalations, and collaborate cross-functionally to influence renewals and expansion.

Lead enterprise adoption of Credo AI's Governance Platform, manage customer lifecycle from onboarding to renewal, define and execute success plans, drive platform adoption and retention, coordinate cross-functional teams, and ensure customers achieve measurable governance outcomes and long-term value.