Top Senior Customer Success Jobs in Denver & Boulder, CO

As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

Manage a portfolio of mid-market and enterprise school-district accounts to drive product adoption, execute renewals, identify expansion opportunities, deliver trainings, analyze usage data, and maintain executive relationships and CRM records.

The role involves guiding customers in implementing Medtronic's HealthCast™ technology, ensuring satisfaction, retention, and utilization, while delivering training and facilitating relationships.

The Enterprise Customer Success Manager will guide large enterprise customers through journey management transformations, ensuring adoption and value realization, driving renewals and expansion, and collaborating with cross-functional teams.

As Manager of Customer Success, lead a team to drive customer adoption, retention, and growth while collaborating with cross-functional teams to enhance the customer journey.

As a Technical Customer Success Manager, you'll drive customer adoption of Appian's software, establishing yourself as a trusted advisor and ensuring alignment with business goals while mitigating risks to customer success.

The Senior Customer Success Manager will manage enterprise customer relationships, focusing on retention and driving business outcomes. Responsibilities include relationship management, risk mitigation, and customer enablement.

The Director of Customer Success Operations develops and improves processes, drives sales growth, and ensures operational excellence in the Customer Success team.

The Relationship Manager will manage day-to-day operations, strengthen client relationships, and deliver excellent service while collaborating with internal teams to enhance the member experience.

The VP of Customer Success will lead a dynamic team to enhance customer relationships, drive product adoption, and ensure customer retention and growth, aligning strategies with business objectives.

The Strategic Account Growth Manager develops and maintains enterprise client relationships, ensuring customer success and engagement through strategic onboarding and ongoing support.

The Director of Customer Success will manage a team, drive customer success strategies, and ensure high renewal rates while collaborating cross-functionally.

The Director of Customer Success leads strategies for customer retention and satisfaction, manages a team, and collaborates cross-functionally to ensure client success in a SaaS environment.

The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.

The Director of Customer Success is responsible for the strategy and execution of customer retention and expansion, leading teams and cross-company partnerships to enhance customer health and drive measurable growth.

The Support Analyst II will provide front-line technical support for clients, troubleshoot issues, maintain product knowledge, and contribute to process improvements, all while ensuring a high-quality client experience.

Lead optimization initiatives for customer success processes, collaborating with teams to enhance client experiences and support services. Manage escalations and train teams on new procedures.

The Customer Success Operations Associate will optimize processes, collaborate with Customer Success Managers, and support clients in healthcare technology, leveraging SQL for issue resolution.

Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.

Leads a team focused on client retention and relationship management, executing strategic plans for renewals and growth while fostering a client-first culture.

As a Customer Success Engineer, you'll lead technical onboarding for AEC accounts, design workflows, deliver training, and collaborate on integrations and customer needs.

The Sr. Customer Success Operations Manager drives operational efficiency in the Customer Success team by implementing processes and metrics for customer satisfaction, forecasting, and cross-functional collaboration.

As Head of Customer Success, you'll strategize and lead initiatives to enhance the customer journey, coach CSMs, and drive retention and revenue growth.

The Customer Success Executive at Luma Health manages strategic healthcare client relationships, drives product adoption, and ensures customer satisfaction and retention through data-driven insights and collaboration.