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Top Senior Customer Success Jobs in Denver & Boulder, CO

Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
Colorado
Easy Apply
190K-220K Annually
Senior level
190K-220K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills: Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
Reposted 38 Minutes AgoSaved
Remote
Colorado
96K-132K Annually
Senior level
96K-132K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.
Top Skills: CloudItilPmpSaaS
59 Minutes AgoSaved
Remote or Hybrid
Colorado
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.
Top Skills: AIAutomationClickupIntegrations
2 Hours AgoSaved
Easy Apply
Remote
Colorado
Easy Apply
99K-140K Annually
Senior level
99K-140K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Software • Biotech • Design
As a Customer Success Manager, you will manage post-sale relationships, drive product adoption for research clients, and collaborate across teams to ensure successful outcomes.
Top Skills: CRMData PrivacyGdprHipaaSales
Reposted 6 Hours AgoSaved
Remote
Colorado
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Artificial Intelligence • Fintech • Payments • Software • Financial Services • Conversational AI
Lead and develop the Client Success team, ensuring operational excellence, strong product adoption, and high-quality client engagement while managing strategic accounts.
Top Skills: Ai SolutionsCrm SystemsSalesforce
Reposted 6 Hours AgoSaved
Remote
Colorado
155K-200K Annually
Senior level
155K-200K Annually
Senior level
Information Technology
As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.
Top Skills: AWSAzureGCPSQLTerraform
Reposted 6 Hours AgoSaved
Remote
Colorado
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Healthtech
Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.
Reposted 6 Hours AgoSaved
Remote
Colorado
198K-233K Annually
Senior level
198K-233K Annually
Senior level
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills: Grc
Reposted 6 Hours AgoSaved
Remote
Colorado
95K-115K Annually
Senior level
95K-115K Annually
Senior level
Healthtech
Manage a portfolio of Patch Caregiving employer clients to drive satisfaction, retention, and growth. Serve as trusted advisor to HR/benefit leaders, lead renewals and expansion, run engagement programs and QBRs, use data to report KPIs, and coordinate cross-functionally. Support product adoption and occasional travel (up to 20%).
Top Skills: AIExcelGoogle SheetsGoogle SlidesPowerPoint
Reposted 6 Hours AgoSaved
Easy Apply
Remote
Colorado
Easy Apply
116K-187K Annually
Senior level
116K-187K Annually
Senior level
Information Technology • Software
Serve as post-sales customer lead for a large digital-led portfolio: drive onboarding and adoption via 1:many tactics and data, identify and mitigate risk, provide technical guidance, own renewals and expansion, build executive relationships and champions, and leverage product telemetry to maximize customer value and retention.
Top Skills: DevOpsLaunchdarklyProduct Telemetry
Reposted 6 Hours AgoSaved
Remote
Colorado
57K-115K Annually
Senior level
57K-115K Annually
Senior level
Fintech • Software
Lead and develop a Customer Support & Client Success team for association SaaS customers. Own post-implementation experience, retention strategy, escalations, client health monitoring, and cross-functional initiatives to reduce ticket volume through automation, documentation, and training while driving strategic client relationships.
Top Skills: AmsClearvantage
Reposted 6 Hours AgoSaved
Easy Apply
Remote
Colorado
Easy Apply
Senior level
Senior level
Healthtech
Manage a portfolio of clients and broker/consultant relationships to ensure adoption, satisfaction, retention, and expansion. Develop account plans, run business reviews, coordinate engagement marketing, maintain CRM data hygiene, resolve service issues, and collaborate cross-functionally to meet client and company goals.
Top Skills: ExcelMS OfficeMicrosoft PowerpointMicrosoft WordSalesforceSharepoint
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Reposted 6 Hours AgoSaved
Easy Apply
Remote
Colorado
Easy Apply
161K-189K Annually
Senior level
161K-189K Annually
Senior level
HR Tech • Software
The Senior Strategic Customer Success Manager is responsible for managing high-value accounts, driving adoption and retention, and collaborating cross-functionally to achieve customer success and satisfaction.
Top Skills: GainsightSalesforce
Reposted YesterdaySaved
Easy Apply
Remote
Colorado
Easy Apply
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Biotech
The Director of Customer Success leads strategies for customer retention and satisfaction, manages a team, and collaborates cross-functionally to ensure client success in a SaaS environment.
Top Skills: Kpi DashboardsSaaS
YesterdaySaved
Remote
Colorado
80K-110K Annually
Senior level
80K-110K Annually
Senior level
Edtech • Information Technology
The Strategic Customer Success Manager for Higher Education will build relationships with key clients, implement account plans, ensure customer satisfaction, and drive product adoption.
Top Skills: Canvas LmsEducational TechnologiesLearning Management Systems (Lms)
YesterdaySaved
In-Office or Remote
Colorado
104K-183K Annually
Senior level
104K-183K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Sr. Customer Success Manager will manage strategic accounts, collaborate across teams, ensure value delivery, and enhance customer relationships.
Top Skills: Crm SystemsCustomer Success Platforms
YesterdaySaved
Remote
Colorado
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Manage strategic customer relationships post-sale, drive adoption, retention, and value delivery while collaborating cross-functionally to influence outcomes.
Top Skills: CRMJIRASalesforce
YesterdaySaved
Remote
Colorado
Senior level
Senior level
Security • Cybersecurity
The Customer Success Manager will manage customer relationships, drive product adoption, deliver business reviews, and collaborate cross-functionally to ensure customer satisfaction and retention.
Top Skills: Email SecurityInternet TechnologiesJIRANetworkingSaaSSalesforce
YesterdaySaved
Remote
Colorado
113K-125K Annually
Senior level
113K-125K Annually
Senior level
Financial Services
As a Senior Client Success Manager, you will drive client satisfaction and account growth by building relationships, providing strategic guidance, and managing client success efforts. Responsibilities include creating success plans, tracking client progress, resolving issues, and advocating for client needs across internal teams.
Top Skills: GainsightGoogle SlidesSaas ApplicationsSalesforce
YesterdaySaved
Remote
Colorado
Senior level
Senior level
HR Tech • Software
The Senior Manager of Customer Success leads multiple teams to achieve business goals, develops team members, manages escalations, and builds executive-level customer relationships to ensure customer success and renewal performance.
Top Skills: Salesforce
YesterdaySaved
Remote
Colorado
79K-150K Annually
Senior level
79K-150K Annually
Senior level
Information Technology • Business Intelligence
The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.
Top Skills: GainsightGenerative Ai ToolsSalesforce
YesterdaySaved
Remote
Colorado
85K-144K Annually
Senior level
85K-144K Annually
Senior level
Fintech • Healthtech • Analytics
The Senior Manager of Client Success oversees client relationships, manages contracts, optimizes KPIs using R1 technology, and seeks new business opportunities while engaging with C-suite executives.
Top Skills: MS OfficeRcm
Reposted YesterdaySaved
In-Office or Remote
Colorado
105K-185K Annually
Senior level
105K-185K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
As Manager of Customer Success, lead a team to drive customer adoption, retention, and growth while collaborating with cross-functional teams to enhance the customer journey.
Top Skills: GainsightSalesforceTableau
Reposted YesterdaySaved
Remote
Colorado
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Information Technology • Cybersecurity
Own post-sales success for enterprise customers: drive adoption, monitor health, support renewals, identify expansions, lead executive engagements, document value, and advocate customer needs across Sales, Product, and Engineering.
Top Skills: Aws VpcFirewall PoliciesFirewallsGainsightIds/IpsJavaLdapRadiusRest ApisRoutingSalesforceSdnTcp/Ip V4Vrf
Reposted YesterdaySaved
Remote
Colorado
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Fitness • Healthtech • HR Tech
The Senior Customer Success Manager oversees customer relationships, ensuring successful engagement with Thrive's technology solutions while driving renewals and expansion strategies.
Top Skills: CodaGoogle SuiteLookerMicrosoft ProductsSalesforceZoom
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