Top Senior Customer Success Jobs in Denver & Boulder, CO

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

Lead and scale the Customer Success organization, driving strategy, retention, and customer value through operational solutions and executive relationships.

Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

As a Customer Success Manager, you will foster relationships with customers, advocating for their needs while promoting product adoption and growth opportunities. Responsibilities include managing account transitions, advising customers on best practices, and collaborating with internal teams to ensure satisfaction.

The Senior Customer Success Manager builds relationships, manages projects, ensures customer satisfaction, and works cross-functionally to drive product adoption and retention.

The role involves supporting the Customer Success Leadership Team with strategic insights, managing projects, and ensuring effective communication within the organization to enhance operational efficiency and collaboration.

The VP of Customer Success leads teams focused on maximizing customer adoption, retention, and growth. Responsibilities include driving Net Revenue Retention, overseeing customer onboarding and support, and collaborating cross-functionally to enhance customer value and satisfaction.

The Customer Success Manager advises clients on using Appian's platform, ensuring customer success by aligning technology with business goals and driving adoption through strategic engagement and risk management.

The Support Analyst II will provide front-line technical support for clients, troubleshoot issues, maintain product knowledge, and contribute to process improvements, all while ensuring a high-quality client experience.

The Client Success Strategist enhances client relationships, develops digital strategies, and ensures successful marketing implementations for clients, leveraging strong marketing technology expertise.

Lead end-to-end success for a portfolio of 8-10 strategic enterprise customers, driving executive engagement, platform adoption, renewal readiness, expansion, and measurable business outcomes. Own risk identification and mitigation, build multi-year success plans, deliver executive reviews, and orchestrate cross-functional teams to ensure predictable renewals and long-term customer value.

Lead a portfolio of 8–10 strategic enterprise customers to drive adoption, measurable business value, renewals, and expansion. Build executive relationships, create multi-year success plans, identify and mitigate risks well ahead of renewals, and coordinate cross-functional teams to deliver outcomes and forecast accurately.

Manage a portfolio of mid-market and enterprise school-district accounts to drive product adoption, execute renewals, identify expansion opportunities, deliver trainings, analyze usage data, and maintain executive relationships and CRM records.

Lead high-touch relationships with strategic enterprise accounts, drive adoption and retention, surface customer insights to influence product and GTM, build scalable CSM processes and playbooks, monitor health metrics, and cultivate customer advocates to support expansion and case studies.

Own strategic and commercial success for a portfolio of 25-40 enterprise security customers, driving retention, renewals, and expansion. Build account plans, lead executive engagements, coordinate escalations, leverage AI/automation for forecasting, and translate customer insights into product and GTM improvements.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

The Director of Customer Success leads KOL relationships and drives advocacy and adoption for GE HealthCare's mammography products, coordinating with sales and clinical teams for market impact.

The Senior Customer Success Coordinator manages customer inquiries and complaints, conducts investigations, and collaborates with teams to enhance customer experiences.

The Senior Customer Success Manager will lead customer relationships, ensuring value realization and technical adoption while driving success across enterprise accounts. Responsibilities include managing onboarding, adoption, and renewal efforts, engaging in high-stakes conversations, and advocating for customers internally.

Lead the Customer Success Management team, manage top accounts, drive retention and expansion strategies, and operationalize customer experience playbooks.

As a Senior Customer Success Manager, lead customer relationships, ensure product optimization, onboard new clients, provide support, and drive user engagement to maximize value from Yes Energy's products and services.

The Senior Customer Success Associate will enhance engagement with federal clients, ensuring a great user experience, analyzing data for trends, and facilitating communication between customers and internal teams.

Lead the Customer Success function, focusing on renewals, churn mitigation, and customer relationship development. Implement proactive strategies and collaborate across teams to drive internal alignment and customer feedback into the product roadmap.