Top Senior Customer Success Jobs in Denver & Boulder, CO

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Director of Customer Success will lead a team to enhance customer relationships, drive value, and support revenue growth through strategic management and insights. Key responsibilities include mentoring CSMs, overseeing customer engagement, and optimizing success metrics.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Customer Success Manager will oversee 40+ accounts, focusing on customer retention, engagement, and expansion through strategic communication and product management.

Lead strategic post-sale relationships for enterprise health system and life sciences partners. Own implementation through renewal and expansion, drive adoption and ROI, run executive business reviews, identify upsell opportunities, translate real-world data insights into business impact, and influence product and commercial strategy through cross-functional collaboration.

The Customer Success Manager ensures successful implementation of Medtronic's HealthCast Services, fostering client relationships, driving adoption, and providing training support to facilitate ongoing customer satisfaction and retention.

The Director of Customer Success will manage partner relationships, oversee onboarding and integrations, drive post-launch success, and ensure customer satisfaction within the B2B2C framework.

The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.

The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.

Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.

The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.

As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.

Own a portfolio of managed-service customers as the single point of accountability: onboard clients, coordinate technical and compliance projects, escalate issues with solutions, run business reviews, track KPIs, drive retention and upsell, and hold internal teams accountable to deliver outcomes.

The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

Manage client relationships post-sale, ensuring successful implementation, adoption, and overall satisfaction. Drive performance metrics and lead executive engagement for renewals and growth opportunities.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

The Director, Customer Success will lead a team focused on customer adoption and retention, ensuring customers realize the full value of Pindrop's solutions while collaborating with other departments for success.