Top Senior Customer Success Jobs in Denver & Boulder, CO

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

Manage customer relationships for PTC's SaaS offerings, ensuring satisfaction and retention. Analyze performance metrics, coordinate escalations, and provide insights to enhance customer experience.

The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

As a Customer Success Manager, you will manage post-sale relationships, drive product adoption for research clients, and collaborate across teams to ensure successful outcomes.

Lead and develop the Client Success team, ensuring operational excellence, strong product adoption, and high-quality client engagement while managing strategic accounts.

As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.

Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

Manage a portfolio of Patch Caregiving employer clients to drive satisfaction, retention, and growth. Serve as trusted advisor to HR/benefit leaders, lead renewals and expansion, run engagement programs and QBRs, use data to report KPIs, and coordinate cross-functionally. Support product adoption and occasional travel (up to 20%).

Serve as post-sales customer lead for a large digital-led portfolio: drive onboarding and adoption via 1:many tactics and data, identify and mitigate risk, provide technical guidance, own renewals and expansion, build executive relationships and champions, and leverage product telemetry to maximize customer value and retention.

Lead and develop a Customer Support & Client Success team for association SaaS customers. Own post-implementation experience, retention strategy, escalations, client health monitoring, and cross-functional initiatives to reduce ticket volume through automation, documentation, and training while driving strategic client relationships.

Manage a portfolio of clients and broker/consultant relationships to ensure adoption, satisfaction, retention, and expansion. Develop account plans, run business reviews, coordinate engagement marketing, maintain CRM data hygiene, resolve service issues, and collaborate cross-functionally to meet client and company goals.

The Senior Strategic Customer Success Manager is responsible for managing high-value accounts, driving adoption and retention, and collaborating cross-functionally to achieve customer success and satisfaction.

The Director of Customer Success leads strategies for customer retention and satisfaction, manages a team, and collaborates cross-functionally to ensure client success in a SaaS environment.

The Strategic Customer Success Manager for Higher Education will build relationships with key clients, implement account plans, ensure customer satisfaction, and drive product adoption.

The Sr. Customer Success Manager will manage strategic accounts, collaborate across teams, ensure value delivery, and enhance customer relationships.

Manage strategic customer relationships post-sale, drive adoption, retention, and value delivery while collaborating cross-functionally to influence outcomes.

The Customer Success Manager will manage customer relationships, drive product adoption, deliver business reviews, and collaborate cross-functionally to ensure customer satisfaction and retention.

As a Senior Client Success Manager, you will drive client satisfaction and account growth by building relationships, providing strategic guidance, and managing client success efforts. Responsibilities include creating success plans, tracking client progress, resolving issues, and advocating for client needs across internal teams.

The Senior Manager of Customer Success leads multiple teams to achieve business goals, develops team members, manages escalations, and builds executive-level customer relationships to ensure customer success and renewal performance.

The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.

The Senior Manager of Client Success oversees client relationships, manages contracts, optimizes KPIs using R1 technology, and seeks new business opportunities while engaging with C-suite executives.

As Manager of Customer Success, lead a team to drive customer adoption, retention, and growth while collaborating with cross-functional teams to enhance the customer journey.

Own post-sales success for enterprise customers: drive adoption, monitor health, support renewals, identify expansions, lead executive engagements, document value, and advocate customer needs across Sales, Product, and Engineering.

The Senior Customer Success Manager oversees customer relationships, ensuring successful engagement with Thrive's technology solutions while driving renewals and expansion strategies.