Top Senior Customer Success Jobs in Denver & Boulder, CO

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

Lead a team of Enterprise Customer Success Managers, manage strategic accounts, execute enterprise methodologies, and drive renewals and expansion while coordinating cross-functional delivery.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

The role involves leading and developing the Customer Success team, ensuring customer satisfaction and business growth through strategic management and collaboration across teams. It focuses on operational excellence and driving customer value in the cybersecurity domain.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Customer Success Manager will manage 50-60 accounts within the Power & Renewables sector, execute sales goals, upsell clients, and collaborate with technical advisors and customer education managers to enhance ROI and customer experience.

As a Manager of Customer Success Engineering, you will lead a team of Customer Success Engineers, ensuring high-quality support and operational excellence for strategic customers across cloud and AI/ML workloads.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.

The Director, Customer Success will lead a team focused on customer adoption and retention, ensuring customers realize the full value of Pindrop's solutions while collaborating with other departments for success.

The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

The Customer Success Manager drives customer engagement and satisfaction for strategic accounts, ensuring they achieve their business goals and maximize the value of Contentful's platform.

Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

The Customer Success Manager at Quickbase drives customer adoption, satisfaction, growth, and retention through strong relationships, personalized support, and effective onboarding.