Top Senior Customer Success Jobs in Denver & Boulder, CO

As a Specialized Customer Success Manager for CLM, you will drive customer adoption and value realization through structured plans and strategic engagements, collaborating cross-functionally to ensure success in contract lifecycle management processes.

Manage long-term success of ServiceTitans largest strategic accounts by building executive relationships, driving product adoption, coaching users, managing feature requests, analyzing engagement KPIs, conducting business reviews, escalating support issues, and owning account data and improvement initiatives to increase satisfaction and evangelism.

Manage strategic New Verticals accounts through implementation and full lifecycle: set goals, drive value and adoption, forecast renewals, identify expansion opportunities, collaborate cross-functionally, and lead customer meetings and program strategy to retain and grow revenue.

Manage a portfolio of 16+ credit union partners to drive adoption of Silvur's Insurance platform. Lead onboarding, scalable training, enablement playbooks, and quarterly business reviews. Build data-driven engagement strategies, track referrals and product usage, surface insights to product and ops, and collaborate cross-functionally. Use AI tools (Claude, ChatGPT) to build automations and scale partner deliverables.

Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.

The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.

Lead and scale post-sales Customer Success as a player-coach: manage a portfolio of strategic customers, drive onboarding, adoption, renewals and expansions, build the CS team and playbook, align cross-functionally with Product/Sales/Engineering/TAM, and provide deep billing/CPQ expertise to optimize pricing, revenue recognition, and quote-to-revenue workflows.

Own and manage large, complex health plan accounts as primary customer success contact. Build trusted client relationships, manage escalations, coordinate cross‑functional teams to resolve issues, drive retention, protect recurring revenue, and identify expansion opportunities to deliver successful outcomes.

Lead Customer Success for GotPhoto's US & Canada enterprise and scale-up segments, owning Net Revenue Retention. Build and scale a high-performing team, drive retention and expansion, establish repeatable playbooks, partner cross-functionally, and use customer data to inform strategy and product priorities.

Serve as primary client advocate for a portfolio, developing strategic paid-media plans, monitoring campaign performance, delivering data-driven insights, leading onboarding, resolving issues, coordinating internal teams, and identifying upsell/cross-sell opportunities to drive client retention and growth.

Own strategic law-firm client relationships to drive adoption, retention, and growth. Lead change management and tailored adoption strategies, run business reviews, coordinate implementation/training/support/product teams, manage renewals and expansion, identify and mitigate churn risk, maintain account health and forecasting, and advocate customer needs internally to deliver measurable client outcomes and increased product utilization.

Own the entire post-sale client lifecycle: onboard customers, review AI-generated compliance documents, deliver updates from regulatory monitoring, run upsell campaigns, retain and expand accounts, and feed product feedback to the founder. Build processes and define client success at an early-stage SaaS startup.

Lead Customer Success for enterprise HR clients by owning onboarding, engagement, renewal, and expansion. Build scalable onboarding and enablement, track customer health and ROI, facilitate executive workshops, and feed customer insights into product and GTM. Hire and develop a high-performing CS team and partner cross-functionally.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.

Lead and scale the Customer Success function for clinic partners: directly manage key accounts, drive adoption and expansion via AI-augmented analytics, build CS playbooks and upsell motions, oversee support, mentor CSMs, and act as the internal voice of the customer to influence product and strategy.

Own post-sale relationships for enterprise customers, driving adoption of Avive’s hardware and software, conducting QBRs, managing renewals and escalations, leading onsite deployments, identifying expansion opportunities, and coordinating cross-functional resources to ensure operational readiness and account health.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.

The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.