Top Senior Customer Success Jobs in Denver & Boulder, CO

The Principal Customer Success Manager at Klaviyo will provide strategic consulting to mid-market customers, ensuring growth and retention through effective planning and strong stakeholder relationships, utilizing technical skills in marketing strategies and AI tools.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Director of Customer Success will lead a team to enhance customer relationships, drive value, and support revenue growth through strategic management and insights. Key responsibilities include mentoring CSMs, overseeing customer engagement, and optimizing success metrics.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

Lead and develop the Customer Success team, managing the full customer lifecycle from onboarding to renewal, ensuring customer satisfaction and retention.

The Global VP of Customer Success will transform customer success operations, improve customer value realization, and work with executive teams to enhance product offerings.

The Senior Manager of Enterprise Client Success will lead a team, shape the client success strategy, and foster partnerships, ensuring maximum value for enterprise clients.

Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.

Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.

Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.

The Senior Customer Success Manager will lead customer engagement initiatives, develop training sessions, analyze customer data, and foster strong relationships with clients to ensure high satisfaction and product adoption.

The Technical Customer Success Manager will oversee onboarding real estate partners, manage support requests, and ensure technical success through collaboration and proactive engagement. Responsibilities include managing multiple projects, providing technical support, and driving customer success using data-driven insights.

The Senior Customer Success Manager will foster partnerships with key stakeholders, drive customer retention and growth, and manage account strategies to ensure customer satisfaction and long-term agreements.

The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.

As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.

The Customer Success Manager will oversee 40+ accounts, focusing on customer retention, engagement, and expansion through strategic communication and product management.

Lead strategic post-sale relationships for enterprise health system and life sciences partners. Own implementation through renewal and expansion, drive adoption and ROI, run executive business reviews, identify upsell opportunities, translate real-world data insights into business impact, and influence product and commercial strategy through cross-functional collaboration.

The Customer Success Manager ensures successful implementation of Medtronic's HealthCast Services, fostering client relationships, driving adoption, and providing training support to facilitate ongoing customer satisfaction and retention.

The Director of Customer Success will manage partner relationships, oversee onboarding and integrations, drive post-launch success, and ensure customer satisfaction within the B2B2C framework.

The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.

The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.

Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.

The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.

As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.