Top Senior Customer Success Jobs in Denver & Boulder, CO

Own post-sales success for enterprise customers: drive adoption, monitor health, support renewals, identify expansions, lead executive engagements, document value, and advocate customer needs across Sales, Product, and Engineering.

Own onboarding, implementation, and go-live for enterprise clients; lead executive strategic reviews and ROI discussions; monitor adoption, usage, and health metrics; manage escalations and coordinate resolutions; identify upsell/expansion opportunities; advocate customer needs to drive product roadmap; build relationships and scalable Enterprise CSM processes.

The Senior Customer Success Manager oversees customer relationships, ensuring successful engagement with Thrive's technology solutions while driving renewals and expansion strategies.

The Customer Success Manager oversees customer relationships and is responsible for the adoption, engagement, and renewal of Thrive's technology solutions, ensuring customer satisfaction and success.

The Strategic Customer Success Manager builds executive partnerships, manages strategic accounts, drives value realization, and ensures customer renewal and growth.

As an Enterprise Customer Success Engineer at FlutterFlow, you will partner with enterprise clients, troubleshoot technical issues, lead workshops, and advise on best practices to ensure successful app launches.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Director of Customer Success will manage key accounts, enhance customer outcomes, lead account ownership, and drive proactive engagement. Responsibilities include customer onboarding, health scoring, and bridging customer feedback to product teams.

The Senior Client Success Manager will manage client relationships, drive product adoption, resolve escalations, and improve processes to ensure client satisfaction and retention.

Lead and develop a team of Customer Success Managers, drive strategic engagement, and ensure customer value realization while managing day-to-day operations.

As a Senior Customer Success Manager, you will lead customer journeys, drive value realization, serve as a technical advisor, and contribute to Customer Success evolution with a focus on large enterprise accounts.

The Strategic Client Success Manager will act as a key partner to enterprise clients, ensuring value realization, retention, and strategic alignment in construction finance. Responsibilities include account management, leading stakeholder discussions, and orchestrating internal resources to meet client needs.

As Customer Success Operations Manager, you'll optimize customer processes, drive operational excellence, and leverage analytics to enhance customer satisfaction and retention, collaborating with multiple departments to implement strategic initiatives.

The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.

The Customer Success Manager will manage customer relationships, align strategies with cybersecurity objectives, and drive customer satisfaction and revenue growth.

As a Senior Customer Success Manager, you will partner with enterprise customers to ensure they achieve measurable outcomes with Socure's identity verification solutions through strategic planning, engagement, and health management.

The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.

Own and grow relationships with high-value customers through onboarding, adoption, expansion, renewal and advocacy. Identify churn risks and upsell opportunities, coordinate with technical CS resources and cross-functional teams, and drive complex integrations and outcomes while acting as a trusted open-source advisor.

Lead strategic relationships with FedRAMP federal customers, overseeing onboarding, adoption, renewals, and expansion. Serve as a trusted advisor on FedRAMP controls and Magnet products, coordinate cross-functional teams, drive value realization, manage risk, and deliver executive engagement and advocacy to ensure retention and growth.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

Manage and develop a team of Customer Success Managers for strategic and enterprise accounts to drive retention, adoption, satisfaction, and net revenue. Hire, train, mentor future leaders, resolve high-value escalations, build cross-functional and C-suite relationships, communicate strategy, and operate autonomously in a dynamic environment. Travel up to 20%.

Owning strategic, value-driven relationships with enterprise customers to drive adoption, retention, and expansion. Monitor customer health, run success plans and QBRs, coordinate with Product/Services/Account teams, mentor CSMs, and use tools like Gainsight, Salesforce, and Gong to document lifecycle and surface expansion opportunities.