Top Senior Customer Success Jobs in Denver & Boulder, CO

As a Manager of Customer Success Engineering, you will lead a team of Customer Success Engineers, ensuring high-quality support and operational excellence for strategic customers across cloud and AI/ML workloads.

As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

The Customer Success Manager will manage key customer relationships, drive product expansion, and maintain account health using CRM. They will serve as the customer advocate internally and work with cross-functional teams to enhance customer success outcomes.

Drive enterprise customer adoption and retention for Cognigy by delivering strategic guidance on conversational and generative AI solutions. Conduct discovery, define success metrics, run executive business reviews, coordinate implementations, craft proposals, and collaborate with sales and technical teams to expand accounts and ensure ROI and advocacy.

Customer Success Solutions Consultant designs and implements CDK-focused solutions to drive adoption, retention, and revenue. Collaborates with product, development, sales, and CSM teams, provides technical enablement and advisory services to dealerships, mentors staff, resolves at-risk accounts, and influences product roadmap. Travel required up to 25-50%.

Owner of strategic relationships for large, multi-national employer partners. Develop account strategies, lead C-suite conversations, present data-driven VOI/ROI, align product roadmap, drive engagement, mitigate risks, and collaborate cross-functionally to ensure renewals and customer success.

Manage strategic, high-potential accounts to deepen relationships, ensure seamless onboarding and operations, identify upsell/cross-sell opportunities, train and educate clients, resolve order and service issues, and collaborate with Sales, Client Services, and Medical Affairs to drive account growth and satisfaction.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.

Serve as a trusted advisor for enterprise customers to drive adoption, retention, and growth. Manage onboarding, troubleshoot issues, triage and escalate technical problems, deliver training, monitor usage, and collaborate with sales, product, and engineering to improve customer outcomes and onboarding processes.

Serve as primary contact for telecom TEM clients, manage relationships, monitor satisfaction, resolve issues with internal teams, drive adoption, upsell, run QBRs, manage renewals and carrier contracts, and track success metrics.

Own strategic employer relationships (3,000–10,000 lives), deliver reports and campaigns, coordinate cross-functionally, influence product roadmap, ensure renewals, and manage multiple accounts while occasionally traveling (~10%).

Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.

In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.

Manage enterprise customers through onboarding to renewal, drive adoption of Claravine's Data Standards Cloud, identify expansion opportunities, monitor health/risk using data, lead strategic reviews, and collaborate cross-functionally to align product and growth to customer goals.