Top Senior Level Jobs in Denver & Boulder, CO

Lead cross-functional initiatives to improve the customer support experience by synthesizing frontline insights, prioritizing product and process changes, embedding in product development, driving automation and AI-enabled solutions, defining success metrics (CSAT, NPS, FCR, AHT), and building a high-performing team to scale support operations.

Manage a portfolio of SMB restaurant customers (Mandarin-speaking focus), drive adoption and retention of Toast products, deliver virtual meetings and demos, resolve technical and operational issues, leverage data to recommend product solutions, and participate in churn-saves and revenue retention conversations.

Serve as strategic HR partner to a 2,000+ R&D organization, leading org design, performance calibration, people programs, engagement analysis, and coaching senior leaders to scale the org and improve talent outcomes.

Lead design and execution of outbound pipeline programs to drive sales pipeline and revenue. Diagnose pipeline gaps, align cross-functional GTM teams, manage full program lifecycle, track and analyze impact, iterate on tactics, and build AI-powered automations to scale programs while communicating results to sales leadership.

Lead and grow a data platform engineering team to build and maintain a petabyte-scale data lake and infrastructure. Drive platform roadmap, scale systems globally, collaborate cross-functionally, and embed best practices for security, privacy, and AI transformation.

Lead technical product strategy and roadmap for platform and infrastructure products. Own end-to-end delivery of large-scale, API-driven, cloud-based solutions; translate business needs into scalable technical designs; partner with engineering and architecture; set KPIs and drive data-informed decisions; mentor TPMs and drive Agile execution across cross-functional teams.

The role involves leading the Code Gen team to modernize legacy applications using AI-powered tools, ensuring system scalability and efficiency through collaboration and strategic technical decisions.

Lead end-to-end delivery of complex Professional Services engagements, establishing governance, managing risks, finances, and stakeholder alignment. Serve as trusted advisor, integrate AI use cases, mentor teams, and improve delivery standards to drive customer outcomes and business health.

Develop, test, and improve the OT Security Platform as part of the Microsegmentation Product Team, ensuring high-quality software and architecture.

Design, implement, and evolve front-end features from concept through delivery. Collaborate with Product and Design to create intuitive UI/UX for security professionals, simplify complex data, improve engineering practices, and contribute to architecture, tooling, and developer experience.

Partner with senior leaders to design scalable team structures, drive workforce planning, coach managers on performance and employee relations, lead talent reviews and succession planning, use analytics to identify organizational risks, and co-own company-wide talent and leadership initiatives to support growth.

Manage and maintain RMF authorizations and audit evidence (SSPs, SARs, POA&Ms, STIGs), embed compliance into engineering and CI/CD, coordinate internal assessments and external audits (FedRAMP High, CMMC 2.0, SOC 2), run risk and vendor reviews, and automate continuous control testing across federal and commercial environments.

Design, build, and improve scalable backend systems that collect hard-to-access OSINT; build pipelines and ETL for messy data; collaborate with product and mission teams; mentor engineers and ensure reliable data delivery for DoD workflows.

Lead and develop a team of Technical Support Engineers to manage day-to-day support operations, escalations, SLA adherence, and tooling. Partner with Engineering, Product, and Customer Success to resolve API, integration, SSO/SCIM, and cloud-related issues, improve processes and runbooks, drive metrics-informed improvements, and scale global support coverage and enablement.

Support M&A, fundraising, and investor relations through financial modeling, valuation, due diligence coordination, forecasting and consolidation, KPI tracking, and executive-level presentations to drive strategic transactions and funding decisions.

Lead KPA's enterprise security platforms and technical security initiatives across cloud, identity, endpoints, network, and DevOps. Own vulnerability management, incident response, SOC 2 compliance, vendor security assessments, and security automation. Partner with IT and DevOps to embed security in CI/CD, IaC, containers, and cloud workloads while improving posture through detection engineering, automation, and governance.