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Top Remote Tech Support Jobs in Denver & Boulder, CO

Reposted 8 Days AgoSaved
Remote
Remote Colorado
82K-132K Annually
Senior level
82K-132K Annually
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills: AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Reposted 8 Days AgoSaved
Remote
Remote Colorado
82K-132K Annually
Mid level
82K-132K Annually
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.
Top Skills: BgpClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Reposted 8 Days AgoSaved
Remote
Remote Colorado
Junior
Junior
Software • Big Data Analytics
The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.
Top Skills: AWSAzureBashFlinkGCPKafkaLinuxPythonSQLTableau
Reposted 8 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
73K-95K Annually
Mid level
73K-95K Annually
Mid level
Software
As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.
Top Skills: ConfluenceGoogle SuiteRelational DatabasesRest ApisSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
172K-195K Annually
Senior level
172K-195K Annually
Senior level
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills: Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
Reposted 8 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
80K-80K Annually
Mid level
80K-80K Annually
Mid level
Fintech
As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.
Top Skills: CSSDatadogGitGoHTMLJavaJavaScriptPostmanPythonRest ApisTypescript
Reposted 9 Days AgoSaved
Remote
Remote Colorado
Junior
Junior
Information Technology • Software
As a Technical Support Specialist, you will manage customer support requests, troubleshoot software and hardware issues, and contribute to documentation while improving processes.
Top Skills: Cloud-Based SystemsData VisualizationExcelJIRANetworking ConceptsTicketing SystemsZendesk
10 Days AgoSaved
Remote
Remote Colorado
150K-170K Annually
Mid level
150K-170K Annually
Mid level
Blockchain
As a Technical Support Engineer, you'll identify and debug issues, maintain libraries, document evolving products, and enhance customer experiences with Jito Labs' MEV infrastructure.
Top Skills: ClickhouseGitJavaScriptPythonRustSQLTypescript
Reposted 10 Days AgoSaved
Remote
Remote Colorado
104K-156K Annually
Mid level
104K-156K Annually
Mid level
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.
Top Skills: CloverleafLinuxSQLWindows
Reposted 11 Days AgoSaved
Remote
Remote Colorado
Mid level
Mid level
Healthtech
The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.
Top Skills: CoralogixJira Service ManagementNode.jsSalesforce
Reposted 11 Days AgoSaved
Remote
Remote Colorado
Junior
Junior
Artificial Intelligence • Healthtech
The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.
Top Skills: Monday.ComSlackSQLZendesk
21 Days AgoSaved
Remote or Hybrid
Remote Colorado
70K-90K Annually
Junior
70K-90K Annually
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer resolves technical challenges, manages case documentation, and collaborates with teams to enhance customer experiences.
Top Skills: Cloud/Saas ArchitectureSalesforceServicecloudSQL
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12 Days AgoSaved
Remote
Remote Colorado
Senior level
Senior level
Artificial Intelligence • Healthtech
Lead and mentor a team of Technical Support Engineers to provide exceptional customer support in a rapidly growing digital health SaaS company, focusing on efficiency and high-priority support areas.
Top Skills: Data AnalysisJavaScriptNode.jsPythonSQLWeb Applications
Reposted 12 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
100K-170K Annually
Senior level
100K-170K Annually
Senior level
Database • Analytics
Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.
Top Skills: ClickhouseCloud Native SaasDatabasesDockerKafkaKinesisKubernetesOlapRabbitMQSpark
Reposted 12 Days AgoSaved
Remote
Remote Colorado
Senior level
Senior level
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills: AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
Reposted 12 Days AgoSaved
Remote
Remote Colorado
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Edtech
The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.
Top Skills: CSSFreshdeskFreshworks Development Kit (Fdk)HTMLJavaScriptJIRAMicrosoft Power AutomatePower BIRestful
13 Days AgoSaved
Remote
Remote Colorado
63K-127K Annually
Senior level
63K-127K Annually
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.
Top Skills: AutomationDwdm TechnologyFiber Optic TransportScripting LanguagesSwitching Equipment
13 Days AgoSaved
Remote
Remote Colorado
Mid level
Mid level
Fintech • Software
The Technical Support Specialist at Sovos handles complex support cases, provides technical guidance, mentors team members, improves support processes, and collaborates with engineering teams to enhance customer satisfaction.
Top Skills: Ai ToolsAPIsFreshdeskWeb TechnologiesZendesk
Reposted 13 Days AgoSaved
In-Office or Remote
Remote Colorado
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills: APIsJSONPostgresPython
14 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Mid level
Mid level
Logistics
Manage technical support for robotic system deployments, troubleshoot issues, and enhance performance through software updates and configuration adjustments.
Top Skills: C++LinuxPythonRos
Reposted 14 Days AgoSaved
Remote
Remote Colorado
40-50 Hourly
Senior level
40-50 Hourly
Senior level
Software
The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.
Top Skills: AndroidiOSLinuxmacOSWindows
Reposted 15 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Junior
Junior
Security • Software
As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.
Top Skills: LinuxNessusScriptingSiemsSQLVirtualizationWindows
Reposted 15 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Healthtech
Provide front-line support to users for Arine's products, troubleshoot technical issues, document inquiries, and enhance customer experience.
Top Skills: FreshdeskJIRA
Reposted 15 Days AgoSaved
In-Office or Remote
Remote Colorado
Mid level
Mid level
Logistics • Software
The Client Support Analyst provides technical support for a warehouse management system, troubleshooting issues, creating documentation, and supporting clients and the implementation team.
Top Skills: SQLSQL ServerSsisSsrs
Reposted 15 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Junior
Junior
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Sales • Software • Database
The Technical Support Specialist assists customers by resolving issues via email and calls, ensuring positive experiences and technical support.
Top Skills: APIsCRMSalesforce Service Cloud
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