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Top Remote Customer Success Jobs in Denver & Boulder, CO
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
The Product Support Representative will provide technical support for Dropbox products through various communication channels, ensuring customer satisfaction. Key responsibilities include troubleshooting issues, documenting recurring problems, and collaborating with internal teams to improve product quality. The role requires knowledge of desktop operating systems and strong communication skills.
Top Skills:
macOSWindows
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Success Specialist will manage over 150 small customer accounts, focusing on automation, retention, and upsell opportunities. They will drive user engagement, understand customer behavior, collaborate with internal teams, and leverage analytics tools to ensure customer satisfaction and success throughout the contract lifecycle.
Top Skills:
Gainsight
Cloud • eCommerce • Logistics • Software
As a Senior Onboarding Specialist at Cin7, you will provide project management for customer onboarding, including solution integration, creating documentation, training, technical support, and managing multiple projects efficiently. Building customer relationships and advocating for their needs within the organization are crucial to this role.
Featured Jobs
Fintech • Insurance • Machine Learning • Other • Analytics • Automation
The Premium Audit Advocate is responsible for conducting premium audits for workers' compensation, providing support to customers throughout the audit process, and entering data into database systems. The role involves detail-oriented tasks like reviewing financial documents and communicating results to policyholders.
Cloud • Information Technology • Other • Sales • Software • Consulting
The Major Client Services Manager at zLinq is responsible for managing a complex account base, ensuring outstanding customer service, and acting as a liaison between clients and communication providers. The role includes onboarding new clients, identifying solutions for optimization, managing budgetary issues, and leading MACD projects from start to finish.
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
Carrot Fertility seeks a Customer Success Manager III to support mid-market customers, ensuring retention, increasing member engagement, and driving customer satisfaction. The role involves acting as an advisor to HR leaders, developing customer success strategies, and supporting a growing team by proactively seeking expansion opportunities.
AdTech • Professional Services • Software • Database • Business Intelligence
The Help Desk Manager at Apparatix is responsible for ensuring timely and accurate customer service. This role includes managing Help Desk schedules, maintaining customer satisfaction by meeting SLAs, assisting with support ticket resolutions, and improving team processes and tools.
Top Skills:
JIRA
Cloud • Software
As a Conversion Optimization Specialist at Xero, you will develop and implement conversion optimization strategies to enhance user engagement and revenue across marketing channels. This includes optimizing websites, analyzing A/B test data, and collaborating with marketing and product teams to align efforts with broader initiatives in a data-driven manner.
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As a Customer Success Engineer, you will support clients by managing their implementation and onboarding processes, guiding them on their digital strategy, and developing custom JavaScript functions for analytics. You'll ensure clients achieve their goals using the Quantum Metric platform by configuring alerts, dashboards, and reports.
Top Skills:
CSSHTMLJavaScript
Healthtech • HR Tech • Software
As a Senior Customer Success Manager at Vivian Health, you will drive client relationships, identify growth opportunities, advocate for clients, and enhance customer engagement, all while collaborating with a high-performing team in a remote environment.
Top Skills:
Crm Tools
Top Colorado Companies Hiring Remote Customer Success Roles
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