Top Remote Customer Success Jobs in Denver & Boulder, CO
The Customer Success Manager at ServiceNow advocates for customers, oversees a customer portfolio, ensures customer success and product adoption, resolves client issues, and fosters strong customer relationships. Requires 3+ years of customer service experience, familiarity with digital transformation, and collaborative work skills.
Local Vacation Rentals is seeking a Guest Experience Specialist to provide best-in-class guest experience and support guests throughout their stay. Responsibilities include managing inquiries, reservations, and resolutions, establishing relationships with vendors, and working with internal teams. The role requires strong communication skills and the ability to navigate various booking platforms and tech tools.
Senior Manager, Customer Solutions at Ontra, responsible for driving implementation excellence, maintaining project visibility, promoting collaboration, and enhancing efficiency in customer onboarding processes. Requires 6+ years of experience in customer success and industry background in technology-focused companies. Must have strong time management, sense of urgency, analytical mindset, and effective communication skills.
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As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers. This role involves building strong relationships, demonstrating product knowledge, managing post-sale experiences, and driving customer satisfaction through quarterly reviews. Additional responsibilities include managing the customer life cycle, account planning, stakeholder management, cross-functional collaboration, and gathering customer feedback for product improvement.
Seeking a Senior e-commerce SEM Specialist to manage and optimize e-commerce and shopping campaigns for maximum ROI. Responsible for product feed management, campaign optimization, performance analysis, and team mentorship. Hybrid work-from-home flexibility with a preference for Denver, CO location.
Sr. Customer Support Analyst at Vertafore, responsible for managing escalated customer issues, facilitating resolutions, mentoring support staff, and influencing product strategy decisions. The role involves identifying opportunities for product improvement, collaborating with cross-functional teams, and building new processes to enhance customer experience.
The VP, Customer Success- Agency will be a key leader in onboarding and growing sustainable relationships with our healthcare staffing agency clients.
As a Customer Experience Manager at Cin7, you'll spearhead the analysis and optimization of the entire customer experience across all touchpoints. You'll craft a seamless customer journey that boosts loyalty and retention, focusing on revenue growth through upselling. Dive deep into analyzing customer behaviors and workflows, implementing actionable changes to enhance revenue streams and align with customer profiles.
The Senior Claims EDI Specialist at Pie will be responsible for ensuring seamless communication with claims adjudicate teams, maintaining EDI efficiency and accuracy, analyzing data for compliance, and identifying opportunities for process improvement. This role involves collaboration with internal and external stakeholders to uphold integrity and adherence to jurisdictional requirements in workers' compensation claims processing.
Responsible for managing end-to-end localization projects, partnering with internal teams and vendors, optimizing for high-quality localized experiences, and implementing scalable localization frameworks. Reporting on project progress and advocating for localization best practices across the organization.
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