Top Remote Tech Support Jobs in Denver & Boulder, CO

As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

The Senior Federal Technical Consultant provides technical consulting, leads enterprise solution design, and cultivates customer relationships while meeting revenue and satisfaction goals.

The Lead Technical Support Specialist provides technical support for GE Vernova customers, managing case requests and resolving technical issues while ensuring customer satisfaction and maintaining records in various management tools.

As a Technical Support Specialist, you'll provide technical support to customers, troubleshoot equipment issues, and manage interactions across various channels. You'll document customer interactions, create accounts, and follow established guidelines while ensuring high customer satisfaction.

The Director of Technical Support leads the technical support team, driving strategic initiatives, managing performance metrics, and ensuring quality resolution experiences for MSP partners while deploying AI-powered tools.

The Technical Support Associate provides first-line technical support to enterprise customers, resolving issues via live chat and escalating complex cases as necessary, while documenting solutions and maintaining communication with customers.

The Technical Support Specialist provides technical support, resolves customer inquiries, and ensures a positive experience through effective communication and problem-solving. Responsibilities include troubleshooting, product assistance, and improving support processes.

As a Technical Support Specialist at Vanta, you will provide technical assistance to customers, troubleshoot issues, and document solutions while collaborating with support and engineering teams to enhance customer experience.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

The role involves driving technical escalations, optimizing support processes, analyzing KPIs, and collaborating with Product and R&D teams to enhance customer experience.

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

As a Technical Support Account Manager, you'll manage strategic SaaS and On-Premise customers, ensuring satisfaction and addressing operational challenges while acting as their trusted advisor.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Technical Support Analyst provides client support by investigating issues, managing tickets, coordinating with engineering teams, and ensuring client satisfaction.

This role involves providing L1 technical support for enterprise customers, troubleshooting issues, and collaborating with engineering teams while ensuring excellent customer service and documentation.

The Technical Support Specialist provides high-quality support for a SaaS-based CLM platform, resolving technical issues for enterprise customers. They leverage AI tools, manage integrations, and enhance customer experience through collaboration and proactive support.

The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.