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Top Remote Tech Support Jobs in Denver & Boulder, CO
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
Reposted 8 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
Internet of Things
The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.
Top Skills:
AWSAws CloudwatchAzureBashConfluenceDatadogGCPIotJIRAPythonSalesforceSplunk
Payments • Software • Automation
As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.
Top Skills:
APIsErpHubspotNetSuitePayment SystemsQuickbooksSQLStripeZendesk
Information Technology • Software
The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.
Top Skills:
Acf2AdabasCicsDb2Ibm Z/OsIdmsImsIspfJclJdbcMicrosoft Sql ServerOdbcOracleOracleRacfRed Hat LinuxRestSmp/ESoapSun SolarisTcp/IpTop SecretVisual Studio .NetVsamWeb ServicesWebsphereWsdl
Information Technology • Consulting
Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.
Top Skills:
BashDb2DicomEmrHisHl7JavaKornMedical Imaging SolutionsOraclePacsPerlRisSQLVb
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Big Data • Cloud • Software • Analytics
Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.
Top Skills:
AnsibleBashCgiCloud-Based TechnologyDockerElk StackIpfixJSONKubernetesMongoDBNetconfNetflowNetworkingPerlPHPPostgresPythonRest ApisSdnStunTelecommunicationTr-069XMLYang
Cloud • Software • Database
The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.
Top Skills:
LinuxPostgresYugabytedb
Artificial Intelligence
The Technical Support Specialist will troubleshoot and resolve complex platform issues, apply fixes, escalate cases, and document technical procedures, collaborating with product and engineering teams.
Top Skills:
DatadogPostmanRest ApisSaaSSsoWorkos
Edtech
Provide technical support and troubleshooting for Jenzabar products, guiding customers and collaborating with teams for effective problem resolution.
Top Skills:
HTMLJavaScriptSQL
Information Technology
The Technical Support Engineer will support VoIP implementations, troubleshoot networking issues, and ensure service delivery for retail installations, acting as a technical liaison for clients and partners.
Top Skills:
Dect SystemsIp NetworkingSip ProvisioningUcaasVoip
Software
The Technical Support Representative provides tiered help desk support, troubleshooting, customer communication, installation, and maintenance of applications and systems for clients and internal users.
Top Skills:
Ai ModelsCrystal ReportsCSSHTMLLog File AnalysisMicrosoft ApplicationsMicrosoft Sql ServerNetworkingOracleScriptingServer ManagementSQLVirtual MachinesWindows Home And Server OsXML
Software
As a Technical Support Specialist, you will provide proactive support to customers via email and phone, resolve issues, and collaborate with teams to enhance user experience.
Top Skills:
Crm SystemsTicketing SystemsZendesk
Other
The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Cloud • Digital Media • Professional Services • Database
The Technical Support Specialist will provide exceptional support in media and entertainment, addressing customer issues, training, and driving product improvements while mentoring the support team.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.
Top Skills:
BgpBlue Planet SoftwareClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Security • Cybersecurity
The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.
Top Skills:
AWSEdrEppFirewallsIds/IpsNgavNgfwSIEMSQLVMwareXdr
Artificial Intelligence • Healthtech • Software
The Senior Manager of Technical Support oversees support operations, aiming to enhance customer experiences and team engagement, while ensuring high-quality service and effective issue resolution.
Top Skills:
Amazon Web Services (Aws)AndroidiOSLinuxSalesforce
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
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