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Top Remote Tech Support Jobs in Denver & Boulder, CO

Reposted 10 Hours AgoSaved
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Remote or Hybrid
Remote Colorado
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Junior
Junior
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 10 Hours AgoSaved
Easy Apply
Remote or Hybrid
Remote Colorado
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills: AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Reposted YesterdaySaved
Remote
Remote Colorado
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 3 Days AgoSaved
Remote or Hybrid
Remote Colorado
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
4 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills: Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
6 Days AgoSaved
Remote or Hybrid
Remote Colorado
82K-103K Annually
Mid level
82K-103K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer III, you will troubleshoot complex issues, mentor team members, and improve customer experience through collaboration and expertise in various technologies.
Top Skills: AjaxAndroidAnsibleApacheAWSAzureBgpBmcChefCloud FoundryCSSDnsGCPHTMLHTTPIisiOSJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetSAPServicenowSQLSslTcp/IpWeblogicWebsphere
19 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Colorado
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
19 Days AgoSaved
Remote
Remote Colorado
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
19 Days AgoSaved
Remote or Hybrid
Remote Colorado
98K-145K Annually
Senior level
98K-145K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills: CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Reposted 10 Hours AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Mid level
Mid level
Software
As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.
Top Skills: APIsFrontPythonRubySQLTypescriptZendesk
YesterdaySaved
Remote
Remote Colorado
20-20 Hourly
Junior
20-20 Hourly
Junior
Biotech
The role involves providing customer support for veterinary diagnostic analyzers, resolving inquiries, assisting with installations, and troubleshooting technical issues.
Top Skills: Microsoft Teams
Reposted YesterdaySaved
Remote
Remote Colorado
55-69 Hourly
Mid level
55-69 Hourly
Mid level
Blockchain • Consumer Web • Fintech • Software • Cryptocurrency
Provide exceptional technical support to customers during tax season, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction.
Top Skills: APIsLinearPipedriveSlackSQLZendesk
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Reposted YesterdaySaved
Remote
Remote Colorado
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills: DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Reposted 11 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 2 Days AgoSaved
Remote
Remote Colorado
75K-90K Annually
Mid level
75K-90K Annually
Mid level
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills: APIsPayment GatewayTokenizationWebhooks
3 Days AgoSaved
Remote
Remote Colorado
105K-132K Annually
Senior level
105K-132K Annually
Senior level
Information Technology • Software • Consulting
Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.
Top Skills: APIsAWSAzureCloud InfrastructureGCPItilJira Service ManagementSaaSSalesforce Service CloudZendesk
3 Days AgoSaved
Remote
Remote Colorado
51K-60K Annually
Mid level
51K-60K Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
3 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Senior level
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills: AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
3 Days AgoSaved
Remote
Remote Colorado
Junior
Junior
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills: Microsoft SuiteSalesforce
3 Days AgoSaved
Remote
Remote Colorado
29-29 Hourly
Junior
29-29 Hourly
Junior
Software • Cybersecurity
The Technical Support Engineer provides technical support to customers by diagnosing and resolving software and hardware issues and documents interactions through Zendesk.
Top Skills: JIRANetwork ProtocolsZendesk
Reposted 3 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
104K-134K Annually
Senior level
104K-134K Annually
Senior level
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills: Microsoft Office Suite
Reposted 3 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
82K-108K Annually
Mid level
82K-108K Annually
Mid level
Semiconductor • Energy
The Technical Support Engineer is responsible for advanced technical support for SMA's large scale systems, troubleshooting issues, preparing system commissioning, mentoring, and collaborating with various departments.
Top Skills: Microsoft Office SuitePhotovoltaic SystemsSolar Technology
Reposted 3 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
82K-108K Annually
Mid level
82K-108K Annually
Mid level
Semiconductor • Energy
The Technical Support Engineer provides advanced technical support for SMA's large scale products, troubleshooting issues and mentoring teams. Responsibilities include preparing commissioning, coordinating customer inquiries, creating training materials, and interfacing with R&D for product optimization.
Top Skills: Excel)JIRAMicrosoft Office Suite (WordPowerPoint
Reposted 3 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills: APIsBlockchainCloud Platforms
Reposted 3 Days AgoSaved
Remote
Remote Colorado
92K-138K Annually
Senior level
92K-138K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills: DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
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