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Top Remote Tech Support Jobs in Denver & Boulder, CO
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.
Top Skills:
ConfluenceCSSDnsGoogle WorkspaceHTMLJavaScriptJIRASlackWebflowZendeskZoom
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Fintech • Software
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Technical Support Specialist assists customers with software issues, develops solutions, and utilizes support tools to enhance customer satisfaction in a rapidly changing environment.
Top Skills:
RtpSalesforceSipSmppSms Routing
eCommerce • Other • Software
As a Technical Support Engineer, you'll support customers via chat and email, troubleshoot issues, and document processes. You'll also identify trends and collaborate with teammates to improve customer experiences.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
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Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.
Top Skills:
CloverleafLinuxSQLWindows
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills:
AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Reposted YesterdaySaved
Easy Apply
Easy Apply
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Artificial Intelligence • Machine Learning • Software
Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.
Top Skills:
iOSLinuxMicrosoft O/SPc HardwareSQLUnixWindows
Information Technology
Provide technical support for hardware and software issues, troubleshoot CSI products, mentor staff, and ensure positive customer experience.
Top Skills:
General SqlTicketing Software
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.
Top Skills:
Quickbooks
Biotech
The Specialist provides exceptional onboarding for Telemedicine customers, configures systems, educates clients on workflows, and requires 3+ years of technical support experience.
Top Skills:
Technical Customer Support ToolsTelemedicine ProductsVeterinary Software
Artificial Intelligence • Healthtech • Analytics • Biotech
The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.
Top Skills:
DicomNetworkingPacsSiebal Customer Relationship Management (Crm) SoftwareSiemens X-RayVascular Systems
Software
The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.
Top Skills:
DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Reposted 4 Days AgoSaved
Easy Apply
Easy Apply
Logistics
Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.
Top Skills:
Remote Supporting ToolsTicketing Systems
Reposted 4 Days AgoSaved
Easy Apply
Easy Apply
Logistics
Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.
Top Skills:
ItRemote Supporting ToolsRoboticsTechnical SupportTicketing Systems
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