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Top Remote Tech Support Jobs in Denver & Boulder, CO
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Fintech • Software
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.
Top Skills:
AutomationDwdm TechnologyFiber Optic TransportScripting LanguagesSwitching Equipment
eCommerce • Sales
This role provides expert technical support for water treatment systems, managing customer inquiries and guiding on troubleshooting and installations. It requires collaboration with internal teams and external contractors, and involves after-hours support and occasional travel.
Top Skills:
Salesforce
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills:
Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
New
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Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills:
Lean MethodologiesMechanical InstallationMr Systems
Information Technology • Software
The Technical Support Representative assists customers with inquiries, troubleshooting issues, and facilitating communication between departments, ensuring customer satisfaction through effective solutions.
Top Skills:
It SystemsPsaQuickbooksRemote Desktop SoftwareRmm UsageScriptingSupport ToolsTicketing Systems
Software
As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.
Top Skills:
APIsBashPython
Information Technology • Security • Software • Cybersecurity
Provide first-line technical support to customers, resolve issues, maintain documentation, and collaborate with cross-functional teams to improve customer experience.
Top Skills:
APIsJavaScriptSQL
Artificial Intelligence • Healthtech • Analytics • Biotech
Lead a technical support team managing customer issue resolutions, ensuring operational performance, and influencing service strategy with deep technical expertise and operational judgment.
Top Skills:
Data AnalysisField ServiceTechnical Support
Information Technology • Consulting
The Technical Support Engineer I will provide advanced technical support to internal and external customers, manage customer issues, document resolutions, and conduct preventative maintenance activities.
Top Skills:
BashComputer HardwareDb2JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Logistics • Software
The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.
Top Skills:
MS OfficeVpn Clients
Software
The Technical Support Engineer will provide U.S. Payroll and HR support, troubleshoot issues, manage cases, and enhance customer experience.
Top Skills:
Human ResourcesSaaSU.S. Payroll
Other
As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.
Top Skills:
It HelpdeskServicenow
Information Technology
Provide technical support for hardware and software issues, troubleshoot CSI products, mentor staff, and ensure positive customer experience.
Top Skills:
General SqlTicketing Software
Software
The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.
Top Skills:
APIsAutomationScriptingSecurity
Hardware • Information Technology • Other • Software • Analytics
As a Technical Support Analyst, you'll troubleshoot technical issues, communicate solutions, and collaborate with teams to enhance logistical software systems.
Top Skills:
AndroidAngularHTMLJIRALinuxReactRestSoapSQLTrimble TransportationWindowsXML
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer resolves technical challenges, manages case documentation, and collaborates with teams to enhance customer experiences.
Top Skills:
Cloud/Saas ArchitectureSalesforceServicecloudSQL
Top Companies in Denver & Boulder, CO Hiring Remote Tech Support Roles
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