Top Remote Tech Support Jobs in Denver & Boulder, CO

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Senior Technical Support Specialist assists customers with technical issues, advocates for product improvements, manages support queues, and contributes to project initiatives with a focus on enhancing customer experience.

Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

As a Technical Support Engineer, you'll manage software deployments, troubleshoot issues, optimize performance, and collaborate with teams to resolve system complexities.

The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.

As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.

The Staff Technical Support Engineer will provide technical assistance to B2B SaaS customers, lead complex troubleshooting, manage incidents, and ensure customer satisfaction through effective communication and precise issue resolution.

As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.

As a Technical Support Engineer, you will provide expert-level support for enterprise customers, resolve technical issues, collaborate with engineering, and improve customer engagement by optimizing processes and resources.

The Technical Support Specialist provides support for security detection systems, ensuring operational availability and resolving technical issues, while also mentoring field service teams.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

Lead the Technical Support organization, ensuring efficient customer issue resolution and designing AI-driven support systems while collaborating with multiple departments.

The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.

Work as a Blue Planet Portfolio Support Engineer by providing technical support, resolving issues, collaborating with teams, and improving product functionality.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.