Top Remote Tech Support Jobs in Denver & Boulder, CO

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Solutions Architect I provides technical support and customer service, assisting clients with system implementation and enhancements. Responsibilities include managing data audits, investigating support issues, and collaborating with development teams to improve software functionality.

Support specialists will assist physicians, nurses, and administrators with application management, education, troubleshooting, and schedule management, primarily through phone and online communications.

The Senior Manager of Technical Support will lead a global support team, engaging in customer escalations, partnering with cross-functional teams, and driving operational excellence while advocating for customers.

As a Principal Technical Support Specialist, you resolve complex customer issues, act as an escalation point, mentor peers, and drive process improvements.

The Director of Technical Support will lead the Technical Support Engineering team, defining strategies and improvements for customer experience, complex issue resolutions, and team development in a SaaS environment.

As a Level 2 Technical Support Specialist, you provide advanced support and troubleshoot complex issues, mentor team members, and improve customer satisfaction processes.

The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.

The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.

As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

The Technical Support Engineer assists US customers with the DigiCert One platform, resolves certificate lifecycle issues, and collaborates with internal teams for solutions.

The Technical Support Engineer will provide first-line support, debug technical issues, create documentation, and collaborate across teams to improve processes.