Top Remote Tech Support Jobs in Denver & Boulder, CO

The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.

As a Technical Support Engineer, you'll resolve technical issues, collaborate with R&D and Sales, and enhance customer satisfaction through effective support.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Provide customer support for veterinarians and technicians, addressing inquiries and resolving issues through various communication methods while ensuring customer satisfaction.

Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.

As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.

Provide advanced technical support for Skydio's Federal and Enterprise customers, resolving issues related to drones and software by utilizing troubleshooting skills and collaborating with product teams.

The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.

The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.

The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.

The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.

The Product Technical Support Representative will support customers by troubleshooting equipment and providing product recommendations. This role requires strong communication skills and scientific knowledge to assist in buying decisions and support engineering teams.

Provide high-tier technical support, resolve customer queries, support deployments of Pentera software, and perform cybersecurity assessments.

The Technical Support Engineer ensures customer satisfaction by addressing issues and troubleshooting data in a SaaS environment, focusing on AI solutions in healthcare.

Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.

Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.

This role leads a team of Technical Support Engineers, focusing on improving customer experience, managing operations, and providing support during high demand.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.

The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.

Lead technical support for complex product issues, develop strategies, mentor team, manage quality assurance, and ensure alignment with business objectives.

As a Technical Support Specialist, you will provide support for external customers, manage support cases, and collaborate with internal teams while enhancing customer experience through effective communication and problem-solving skills.