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Top Remote Tech Support Jobs in Denver & Boulder, CO

10 Hours AgoSaved
Easy Apply
Remote or Hybrid
Remote Colorado
Easy Apply
62K-94K Annually
Mid level
62K-94K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills: Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Remote Colorado
Easy Apply
60K-95K Annually
Mid level
60K-95K Annually
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted YesterdaySaved
Remote or Hybrid
Remote Colorado
45K-48K Annually
Entry level
45K-48K Annually
Entry level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills: CliLinuxNetworking
Reposted YesterdaySaved
Remote
Remote Colorado
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 9 Days AgoSaved
In-Office or Remote
Remote Colorado
60K-64K Annually
Junior
60K-64K Annually
Junior
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills: ConfluenceExcelJIRAMS OfficeSalesforce
Reposted 9 Days AgoSaved
Remote
Remote Colorado
Senior level
Senior level
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills: AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
Reposted 10 Days AgoSaved
Remote or Hybrid
Remote Colorado
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
10 Hours AgoSaved
Remote
Remote Colorado
59K-107K Annually
Mid level
59K-107K Annually
Mid level
Information Technology • Software
Provide technical support for explosive detection systems, assist field service technicians, manage documentation, and maintain customer communication while ensuring compliance with service agreements.
Top Skills: Checkpoint Security ScreeningComputer NetworkingExplosive Detection SystemsExplosive Trace DetectionMs Office SuiteX-Ray Detection Equipment
10 Hours AgoSaved
Remote
Remote Colorado
Mid level
Mid level
Software
The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.
Top Skills: AnsibleCephChefCinderDockerElasticsearchGlanceGrafanaHelmInfluxdbKeystoneKubernetesLinuxMirantis Container RuntimeMySQLNeutronOpenstackPostgresPuppetRabbitMQSalt
10 Hours AgoSaved
Remote
Remote Colorado
73K-78K Annually
Senior level
73K-78K Annually
Senior level
Software
The Senior Technical Support Specialist assists customers with technical issues, advocates for product improvements, manages support queues, and contributes to project initiatives with a focus on enhancing customer experience.
Top Skills: Ai-Powered ToolsZendesk
10 Hours AgoSaved
Remote
Remote Colorado
20-28 Hourly
Junior
20-28 Hourly
Junior
Cybersecurity
As a Technical Support Specialist, you will install, program, and provide technical support for security systems while ensuring customer satisfaction and project success.
Top Skills: Electronic Security SystemsMS Office
Reposted 10 Hours AgoSaved
Remote or Hybrid
Remote Colorado
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills: APIsJSONPostgresPython
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YesterdaySaved
Remote
Remote Colorado
90K-100K Annually
Junior
90K-100K Annually
Junior
Financial Services
As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.
Top Skills: Chrome Dev ToolsPostgresSQLZendesk
YesterdaySaved
Remote
Remote Colorado
Junior
Junior
Fintech • Software
The Technical Support Specialist assists customers with onboarding, provides technical support, manages escalations, and helps improve customer success processes.
Top Skills: ErpImsWindows
Reposted YesterdaySaved
In-Office or Remote
Remote Colorado
46-80 Hourly
Senior level
46-80 Hourly
Senior level
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills: Field Service EngineeringRepair MethodologyTechnical Support
Reposted YesterdaySaved
Remote
Remote Colorado
60K-80K Annually
Junior
60K-80K Annually
Junior
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills: Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Reposted 2 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills: AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Reposted 2 Days AgoSaved
Remote
Remote Colorado
20-27 Hourly
Junior
20-27 Hourly
Junior
Artificial Intelligence • Machine Learning • Software
Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.
Top Skills: iOSLinuxMicrosoft O/SPc HardwareSQLUnixWindows
4 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Senior level
Senior level
Travel
The Senior Technical Support Specialist resolves complex customer inquiries, mentors team members, and collaborates with Product and Engineering on software defects.
Top Skills: DatadogJIRASentrySumo Logic
Reposted 5 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills: Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
Reposted 5 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Junior
Junior
Logistics
Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.
Top Skills: Remote Supporting ToolsTicketing Systems
Reposted 5 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Junior
Junior
Logistics
Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.
Top Skills: ItRemote Supporting ToolsRoboticsTechnical SupportTicketing Systems
6 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
140K-175K Annually
Senior level
140K-175K Annually
Senior level
Software
Lead and build a technical support function for a cloud-native SaaS platform, owning incident response, escalation management, MTTR/SLA performance, runbooks, RCAs, and customer-facing executive communications while partnering with product and engineering to drive systemic improvements.
Top Skills: Saas,Cloud Architectures,Apis,Observability,Logs,Ai Triage,Ai Clustering
Reposted 6 Days AgoSaved
Remote or Hybrid
Remote Colorado
20-26 Hourly
Entry level
20-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Technical Support Specialist assists customers with software issues, develops solutions, and utilizes support tools to enhance customer satisfaction in a rapidly changing environment.
Top Skills: RtpSalesforceSipSmppSms Routing
Reposted 6 Days AgoSaved
Remote or Hybrid
Remote Colorado
20-26 Hourly
Entry level
20-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.
Top Skills: Quickbooks
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