Top Remote Tech Support Jobs in Denver & Boulder, CO

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

As a Product Support Technical Specialist, you will coordinate the Service Request lifecycle, triage issues, manage SLAs, and facilitate communication between teams to resolve customer-reported issues efficiently.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

The role involves supervising the technical support team, providing high-quality customer support, mentoring staff, monitoring SLAs, and collaborating with cross-functional teams.

As an Associate Technical Support Engineer, you will support customers by resolving inquiries via live chat, email, and phone calls, contributing to documentation and best practices, and analyzing patterns to improve customer experience.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

As a Technical Support Engineer, you will diagnose technical issues, provide solutions, and ensure customer satisfaction across various environments, collaborating with teams for process improvements.

The Functional Analyst will provide technical support, analyze systems, recommend improvements, and collaborate with cross-functional teams for the VA's Enterprise Architecture project.

As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.

The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.

As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.

Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.

The Technical Support Engineer-Level 3 leads complex technical support for clients, handles escalated issues, and mentors team members while improving customer experience.