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Top Remote Tech Support Jobs in Denver & Boulder, CO

Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Colorado
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills: AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
6 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Colorado
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
6 Days AgoSaved
Remote
Remote Colorado
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Colorado
Easy Apply
Junior
Junior
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 14 Days AgoSaved
Remote
Remote Colorado
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 16 Days AgoSaved
Remote or Hybrid
Remote Colorado
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 41 Minutes AgoSaved
In-Office or Remote
Remote Colorado
60K-100K Annually
Entry level
60K-100K Annually
Entry level
Biotech
The Product Technical Support Representative will support customers by troubleshooting equipment and providing product recommendations. This role requires strong communication skills and scientific knowledge to assist in buying decisions and support engineering teams.
Top Skills: ExcelMicrosoft Office (OutlookPowerpoint)Word
51 Minutes AgoSaved
In-Office or Remote
Remote Colorado
45K-65K Annually
Senior level
45K-65K Annually
Senior level
Artificial Intelligence • Healthtech
Deliver world-class support to customers through various channels, troubleshoot technical issues related to AI agents, and drive rapid resolutions of high-priority concerns.
Top Skills: Intercom
6 Hours AgoSaved
Remote
Remote Colorado
Junior
Junior
Software • Big Data Analytics
The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.
Top Skills: AWSAzureBashFlinkGCPKafkaLinuxPythonSQLTableau
YesterdaySaved
Remote
Remote Colorado
Mid level
Mid level
Information Technology • Consulting
The Technical Support Engineer troubleshoots technical issues, collaborates with teams, documents solutions, and provides exceptional customer support across various sectors.
Top Skills: APIsHTTPHttpsLinuxSQLWindows
Reposted YesterdaySaved
Easy Apply
Remote
Remote Colorado
Easy Apply
36-41 Hourly
Mid level
36-41 Hourly
Mid level
Big Data • Analytics
Provide advanced technical support for Microsoft technologies. Troubleshoot issues, develop automation tools, analyze problems, and support community events, focusing on customer service and process improvement.
Top Skills: AzureDynamics 365EntraGitPowershellVisual Studio Code
YesterdaySaved
Remote
Remote Colorado
59K-74K Annually
Junior
59K-74K Annually
Junior
Biotech
As a Customer Support Scientist II, you will review DNA sequencing data, communicate with customers, troubleshoot issues, and mentor new team members.
Top Skills: Dna SequencingGene SynthesisNext Generation SequencingSanger SequencingTechnical Support
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YesterdaySaved
Remote
Remote Colorado
Junior
Junior
Information Technology • Software
As a Technical Support Specialist, you will manage customer support requests, troubleshoot software and hardware issues, and contribute to documentation while improving processes.
Top Skills: Cloud-Based SystemsData VisualizationExcelJIRANetworking ConceptsTicketing SystemsZendesk
YesterdaySaved
Remote
Remote Colorado
20-20 Hourly
Entry level
20-20 Hourly
Entry level
Biotech
Provide customer support for veterinarians and technicians, addressing inquiries and resolving issues through various communication methods while ensuring customer satisfaction.
Top Skills: Microsoft Teams
Reposted YesterdaySaved
Remote
Remote Colorado
104K-156K Annually
Mid level
104K-156K Annually
Mid level
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.
Top Skills: CloverleafLinuxSQLWindows
Reposted 2 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
96K-160K Annually
Senior level
96K-160K Annually
Senior level
Cloud • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.
Top Skills: BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
Reposted 2 Days AgoSaved
Remote
Remote Colorado
70K-125K Annually
Mid level
70K-125K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
Provide advanced technical support for Skydio's Federal and Enterprise customers, resolving issues related to drones and software by utilizing troubleshooting skills and collaborating with product teams.
Top Skills: BashIpsecJIRALinuxmacOSNetwork Diagnostic ToolsPHPPythonRestSalesforce Service CloudWebrtcWindows
Reposted 2 Days AgoSaved
Remote
Remote Colorado
40-50 Hourly
Senior level
40-50 Hourly
Senior level
Software
The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.
Top Skills: AndroidiOSLinuxmacOSWindows
Reposted 3 Days AgoSaved
Remote
Remote Colorado
Junior
Junior
Artificial Intelligence • Healthtech
The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.
Top Skills: Monday.ComSlackSQLZendesk
Reposted 4 Days AgoSaved
Remote
Remote Colorado
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Edtech
The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.
Top Skills: CSSFreshdeskFreshworks Development Kit (Fdk)HTMLJavaScriptJIRAMicrosoft Power AutomatePower BIRestful
4 Days AgoSaved
Remote
Remote Colorado
Mid level
Mid level
Artificial Intelligence • Healthtech
The Technical Support Engineer ensures customer satisfaction by addressing issues and troubleshooting data in a SaaS environment, focusing on AI solutions in healthcare.
Top Skills: JavaScriptNode.jsPythonSQL
Reposted 4 Days AgoSaved
Remote
Remote Colorado
Senior level
Senior level
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills: AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
Reposted 4 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
100K-170K Annually
Senior level
100K-170K Annually
Senior level
Database • Analytics
Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.
Top Skills: ClickhouseCloud Native SaasDatabasesDockerKafkaKinesisKubernetesOlapRabbitMQSpark
5 Days AgoSaved
Remote
Remote Colorado
113K-193K Annually
Senior level
113K-193K Annually
Senior level
Software
This role leads a team of Technical Support Engineers, focusing on improving customer experience, managing operations, and providing support during high demand.
Top Skills: Salesforce Service Cloud
Reposted 5 Days AgoSaved
Remote
Remote Colorado
82K-132K Annually
Mid level
82K-132K Annually
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.
Top Skills: BgpClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
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