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Top Remote Tech Support Jobs in Denver & Boulder, CO
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Technical Support Engineer engages with customers to resolve technical issues, collaborating across teams to enhance customer satisfaction and improve processes.
Top Skills:
PostmanSQL
Information Technology • Sales • Security • Cybersecurity • Automation
As a Technical Support Engineer, you'll resolve technical issues, collaborate with R&D and Sales, and enhance customer satisfaction through effective support.
Top Skills:
Active DirectoryCyber SecurityLinuxNetworkingWindows
eCommerce • Information Technology
As a Technical Support Specialist, you'll assist Shopify merchants with technical inquiries, manage support tickets, collaborate with engineering, and improve documentation.
Top Skills:
LinearNotionShopifySlackZendesk
Internet of Things • On-Demand • Payments • Software
Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.
Top Skills:
.NetAspCC#JavaScriptPerlPHPPythonRest ApiSQL
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills:
Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
Artificial Intelligence • Hardware • Robotics • Software
The Technical Support Representative will provide B2B customer support for Skydio's UAS products, troubleshoot issues, and enhance customer experience through effective communication and knowledge sharing.
Top Skills:
Cloud TechnologyCRMDronesIotSalesforce Service CloudUasZendesk
Big Data
Lead a technical support team, driving product adoption and client satisfaction. Manage production issues, client relationships, and continuous process improvement.
Top Skills:
Cloud TechnologiesData AnalysisEnterprise SoftwareJIRASaaSZoho Desk
Fintech • Analytics • Financial Services
As a Senior Technical Support Analyst, you will address complex technical issues for clients using Microsoft SQL Server, providing solutions, optimizing queries, and ensuring application performance in a SaaS environment.
Top Skills:
AzureInternet Information ServicesJira Service ManagementMicrosoft Sql ServerMssqlNew RelicServicenowSql SentrySql Server Management StudioT-SqlUptrendsWindows ServerZendesk
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
New
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Software
As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.
Top Skills:
APIsFrontPythonRubySQLTypescriptZendesk
Blockchain • Consumer Web • Fintech • Software • Cryptocurrency
Provide exceptional technical support to customers during tax season, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction.
Top Skills:
APIsLinearPipedriveSlackSQLZendesk
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills:
DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Software
The Technical Support Manager role involves providing technical support and training, managing client support queues, and improving customer satisfaction processes.
Top Skills:
Google SuiteIntercomJIRASalesforce
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills:
APIsPayment GatewayTokenizationWebhooks
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills:
Lean MethodologiesMechanical InstallationMr Systems
Semiconductor • Energy
The Technical Support Engineer is responsible for advanced technical support for SMA's large scale systems, troubleshooting issues, preparing system commissioning, mentoring, and collaborating with various departments.
Top Skills:
Microsoft Office SuitePhotovoltaic SystemsSolar Technology
Semiconductor • Energy
The Technical Support Engineer provides advanced technical support for SMA's large scale products, troubleshooting issues and mentoring teams. Responsibilities include preparing commissioning, coordinating customer inquiries, creating training materials, and interfacing with R&D for product optimization.
Top Skills:
Excel)JIRAMicrosoft Office Suite (WordPowerPoint
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills:
APIsBlockchainCloud Platforms
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills:
Microsoft Office Suite
Software
As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.
Top Skills:
APIsAWSDynamoFrontMakeRetoolStripeZapier
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills:
DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
Top Companies in Denver & Boulder, CO Hiring Remote Tech Support Roles
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