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Top Remote Tech Support Jobs in Denver & Boulder, CO
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
Provide technical support for healthcare professionals via phone and email, manage support tickets, and collaborate with teams to improve user experience.
Top Skills:
CRMZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Reposted 9 Days AgoSaved
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Artificial Intelligence • Productivity • Robotics • Industrial • Generative AI • Automation • Manufacturing
The Technical Support Specialist will provide customer support for Standard Bots robots, troubleshoot issues, and improve support resources and processes.
Top Skills:
C++HubspotLinux/UbuntuPythonRos
Logistics
As a Technical Support Engineer, you'll manage software deployments, troubleshoot issues, optimize performance, and collaborate with teams to resolve system complexities.
Top Skills:
C++LinuxPythonRos
Software
Provide technical support for Generative AI workflows and integrations, resolve customer issues via CRM channels, optimize support processes and documentation, collaborate with Product and Engineering on recurring issues, and advise customers on integrating and optimizing Generative AI within business workflows.
Top Skills:
APIsCloud PlatformsCrm ToolsGenerative AiHubspotSalesforceWorkflow Automation ToolsZendesk
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Big Data • Fintech • Database • Analytics • Financial Services
As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.
Top Skills:
JavaScriptRest ApisSQL
Information Technology • Software
Provide technical support for explosive detection systems, assist field service technicians, manage documentation, and maintain customer communication while ensuring compliance with service agreements.
Top Skills:
Checkpoint Security ScreeningComputer NetworkingExplosive Detection SystemsExplosive Trace DetectionMs Office SuiteX-Ray Detection Equipment
Software
The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.
Top Skills:
AnsibleCephChefCinderDockerElasticsearchGlanceGrafanaHelmInfluxdbKeystoneKubernetesLinuxMirantis Container RuntimeMySQLNeutronOpenstackPostgresPuppetRabbitMQSalt
Software
The Senior Technical Support Specialist assists customers with technical issues, advocates for product improvements, manages support queues, and contributes to project initiatives with a focus on enhancing customer experience.
Top Skills:
Ai-Powered ToolsZendesk
Cybersecurity
As a Technical Support Specialist, you will install, program, and provide technical support for security systems while ensuring customer satisfaction and project success.
Top Skills:
Electronic Security SystemsMS Office
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
Financial Services
As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.
Top Skills:
Chrome Dev ToolsPostgresSQLZendesk
Fintech • Software
The Technical Support Specialist assists customers with onboarding, provides technical support, manages escalations, and helps improve customer success processes.
Top Skills:
ErpImsWindows
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Reposted 2 Days AgoSaved
Easy Apply
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Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Artificial Intelligence • Machine Learning • Software
Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.
Top Skills:
iOSLinuxMicrosoft O/SPc HardwareSQLUnixWindows
Travel
The Senior Technical Support Specialist resolves complex customer inquiries, mentors team members, and collaborates with Product and Engineering on software defects.
Top Skills:
DatadogJIRASentrySumo Logic
Top Companies in Denver & Boulder, CO Hiring Remote Tech Support Roles
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