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Top Remote Tech Support Jobs in Denver & Boulder, CO

22 Hours AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
66K-89K Annually
Junior
66K-89K Annually
Junior
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.
Top Skills: ConfluenceCSSDnsGoogle WorkspaceHTMLJavaScriptJIRASlackWebflowZendeskZoom
YesterdaySaved
Remote or Hybrid
Remote Colorado
45K-48K Annually
Entry level
45K-48K Annually
Entry level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills: CliLinuxNetworking
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Remote Colorado
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted YesterdaySaved
Remote
Remote Colorado
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 8 Days AgoSaved
Remote
Remote Colorado
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Reposted 9 Days AgoSaved
In-Office or Remote
Remote Colorado
60K-64K Annually
Junior
60K-64K Annually
Junior
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills: ConfluenceExcelJIRAMS OfficeSalesforce
9 Days AgoSaved
Remote
Remote Colorado
Senior level
Senior level
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills: AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
Reposted 10 Days AgoSaved
Remote or Hybrid
Remote Colorado
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 12 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills: Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Reposted 21 Days AgoSaved
Remote or Hybrid
Remote Colorado
Mid level
Mid level
Fintech • Software
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills: Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
2 Hours AgoSaved
Remote or Hybrid
Remote Colorado
20-26 Hourly
Entry level
20-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Technical Support Specialist assists customers with software issues, develops solutions, and utilizes support tools to enhance customer satisfaction in a rapidly changing environment.
Top Skills: RtpSalesforceSipSmppSms Routing
5 Hours AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
60K-74K Annually
Junior
60K-74K Annually
Junior
eCommerce • Other • Software
As a Technical Support Engineer, you'll support customers via chat and email, troubleshoot issues, and document processes. You'll also identify trends and collaborate with teammates to improve customer experiences.
Top Skills: CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
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Reposted 23 Hours AgoSaved
In-Office or Remote
Remote Colorado
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills: APIsJSONPostgresPython
Reposted YesterdaySaved
In-Office or Remote
Remote Colorado
39-74 Hourly
Senior level
39-74 Hourly
Senior level
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills: Field Service EngineeringRepair MethodologyTechnical Support
Reposted YesterdaySaved
Remote
Remote Colorado
108K-162K Annually
Mid level
108K-162K Annually
Mid level
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.
Top Skills: CloverleafLinuxSQLWindows
Reposted YesterdaySaved
Remote
Remote Colorado
82K-132K Annually
Senior level
82K-132K Annually
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills: AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Reposted YesterdaySaved
Easy Apply
Remote
Remote Colorado
Easy Apply
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills: AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
2 Days AgoSaved
Remote
Remote Colorado
20-27 Hourly
Junior
20-27 Hourly
Junior
Artificial Intelligence • Machine Learning • Software
Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.
Top Skills: iOSLinuxMicrosoft O/SPc HardwareSQLUnixWindows
Reposted 2 Days AgoSaved
Remote
Remote Colorado
Junior
Junior
Information Technology
Provide technical support for hardware and software issues, troubleshoot CSI products, mentor staff, and ensure positive customer experience.
Top Skills: General SqlTicketing Software
Reposted 2 Days AgoSaved
Remote or Hybrid
Remote Colorado
20-26 Hourly
Entry level
20-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.
Top Skills: Quickbooks
Reposted 2 Days AgoSaved
Remote
Remote Colorado
23-23 Hourly
Mid level
23-23 Hourly
Mid level
Biotech
The Specialist provides exceptional onboarding for Telemedicine customers, configures systems, educates clients on workflows, and requires 3+ years of technical support experience.
Top Skills: Technical Customer Support ToolsTelemedicine ProductsVeterinary Software
Reposted 2 Days AgoSaved
Remote
Remote Colorado
94K-142K Annually
Senior level
94K-142K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.
Top Skills: DicomNetworkingPacsSiebal Customer Relationship Management (Crm) SoftwareSiemens X-RayVascular Systems
Reposted 4 Days AgoSaved
Remote
Remote Colorado
Mid level
Mid level
Software
The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.
Top Skills: DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Reposted 4 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Junior
Junior
Logistics
Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.
Top Skills: Remote Supporting ToolsTicketing Systems
Reposted 4 Days AgoSaved
Easy Apply
Remote
Remote Colorado
Easy Apply
Junior
Junior
Logistics
Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.
Top Skills: ItRemote Supporting ToolsRoboticsTechnical SupportTicketing Systems
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