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Top Remote Tech Support Jobs in Denver & Boulder, CO
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills:
AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
Database • Analytics
Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.
Top Skills:
ClickhouseCloud Native SaasDatabasesDockerKafkaKinesisKubernetesOlapRabbitMQSpark
Biotech
The Product Technical Support Representative will support customers by troubleshooting equipment and providing product recommendations. This role requires strong communication skills and scientific knowledge to assist in buying decisions and support engineering teams.
Top Skills:
ExcelMicrosoft Office (OutlookPowerpoint)Word
Software
This role leads a team of Technical Support Engineers, focusing on improving customer experience, managing operations, and providing support during high demand.
Top Skills:
Salesforce Service Cloud
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.
Top Skills:
BgpClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
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Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Software • Biotech • Design
Lead technical support for complex product issues, develop strategies, mentor team, manage quality assurance, and ensure alignment with business objectives.
Artificial Intelligence • Healthtech • Software
As a Technical Support Specialist, you will provide support for external customers, manage support cases, and collaborate with internal teams while enhancing customer experience through effective communication and problem-solving skills.
Top Skills:
Amazon Web Services (Aws)AndroidDicomiOSLinux
Security • Software
As a Technical Support Engineer, you'll troubleshoot complex technical issues for enterprise customers, ensuring successful platform adoption and acting as a valuable technical advisor, with a focus on service escalation and communication.
Top Skills:
AWSAzureAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlab CiGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Reposted 2 Days AgoSaved
Security • Software
As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.
Top Skills:
LinuxNessusScriptingSiemsSQLVirtualizationWindows
Information Technology • Consulting
Provide advanced technical support for Merge Healthcare products, troubleshoot issues, improve customer satisfaction, and manage documentation within CRM.
Top Skills:
BashComputer HardwareDb2DicomHl-7JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Sales • Software • Database
The Technical Support Specialist assists customers by resolving issues via email and calls, ensuring positive experiences and technical support.
Top Skills:
APIsCRMSalesforce Service Cloud
Logistics • Software
The Client Support Analyst provides technical support for a warehouse management system, troubleshooting issues, creating documentation, and supporting clients and the implementation team.
Top Skills:
SQLSQL ServerSsisSsrs
Healthtech
Provide front-line support to users for Arine's products, troubleshoot technical issues, document inquiries, and enhance customer experience.
Top Skills:
FreshdeskJIRA
Healthtech • Software
Provide advanced Tier 2 technical support for ZOLL products, handle customer inquiries and escalations, and ensure high customer satisfaction.
Top Skills:
Crm ToolsMS Office
Cloud • Software
Provide technical support for DocuSign CLM and eSignature, diagnose issues, assist users, and document solutions. Collaborate with teams for improved customer experience.
Top Skills:
C#CSSDocusign ClmDocusign EsignatureHTMLHTTPIisJavaScriptJqueryJSONPHPPythonSOQLSQLXML
Artificial Intelligence • Information Technology • Sales
Lead the technical support function for a new product, mentor support agents, resolve technical issues, and optimize processes.
Top Skills:
APIsFullstoryPostmanSaaSSQLZendesk
eCommerce • Other • Software
As an Associate Technical Support Engineer, you will support online merchants through live chat, email, and phone calls, resolving issues and delivering exceptional customer service.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Information Technology • Biotech
The Technical Support Engineer provides customer support, resolves technical issues, collaborates with teams, and contributes to process improvements in the APJ region.
Top Skills:
Crm SoftwareInformatics WorkflowsNgs Technologies
Top Companies in Denver & Boulder, CO Hiring Remote Tech Support Roles
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