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Top Remote Tech Support Jobs in Denver & Boulder, CO
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Fintech • Software
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Software
The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.
Top Skills:
DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Reposted 19 Hours AgoSaved
Easy Apply
Easy Apply
Logistics
Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.
Top Skills:
Remote Supporting ToolsTicketing Systems
Reposted 19 Hours AgoSaved
Easy Apply
Easy Apply
Logistics
Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.
Top Skills:
ItRemote Supporting ToolsRoboticsTechnical SupportTicketing Systems
Software
The Technical Support Specialist provides advanced troubleshooting for ERP system issues, collaborates with internal teams on technical problems, and enhances documentation while ensuring customer satisfaction and continuous improvement of support processes.
Top Skills:
Api DiagnosticsErp SystemsJIRAMicrosoft DynamicsNetSuiteSage IntacctSalesforceSQL
New
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Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.
Top Skills:
BgpClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Hardware • Information Technology • Other • Software • Analytics
As a Technical Support Analyst, you'll troubleshoot technical issues, communicate solutions, and collaborate with teams to enhance logistical software systems.
Top Skills:
AndroidAngularHTMLJIRALinuxReactRestSoapSQLTrimble TransportationWindowsXML
Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills:
AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.
Top Skills:
AutomationDwdm TechnologyFiber Optic TransportScripting LanguagesSwitching Equipment
eCommerce • Sales
This role provides expert technical support for water treatment systems, managing customer inquiries and guiding on troubleshooting and installations. It requires collaboration with internal teams and external contractors, and involves after-hours support and occasional travel.
Top Skills:
Salesforce
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills:
Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
Information Technology • Software
The Technical Support Representative assists customers with inquiries, troubleshooting issues, and facilitating communication between departments, ensuring customer satisfaction through effective solutions.
Top Skills:
It SystemsPsaQuickbooksRemote Desktop SoftwareRmm UsageScriptingSupport ToolsTicketing Systems
Software
As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.
Top Skills:
APIsBashPython
Information Technology • Security • Software • Cybersecurity
Provide first-line technical support to customers, resolve issues, maintain documentation, and collaborate with cross-functional teams to improve customer experience.
Top Skills:
APIsJavaScriptSQL
Information Technology • Consulting
The Technical Support Engineer I will provide advanced technical support to internal and external customers, manage customer issues, document resolutions, and conduct preventative maintenance activities.
Top Skills:
BashComputer HardwareDb2JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Logistics • Software
The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.
Top Skills:
MS OfficeVpn Clients
Software
The Technical Support Engineer will provide U.S. Payroll and HR support, troubleshoot issues, manage cases, and enhance customer experience.
Top Skills:
Human ResourcesSaaSU.S. Payroll
Top Companies in Denver & Boulder, CO Hiring Remote Tech Support Roles
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