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Top Remote Tech Support Jobs in Denver & Boulder, CO
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Provide technical hardware and software support for customers, troubleshoot complex issues, manage tickets, and collaborate with product teams to enhance customer experience.
Top Skills:
CrmsJSONPythonSaaSSalesforceZendesk
Productivity • Software • App development • Automation
As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.
Top Skills:
AWSAzureC#JavaJavaScriptKubernetesRestful Apis
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Internet of Things • On-Demand • Payments • Software
Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.
Top Skills:
.NetAspCC#JavaScriptPerlPHPPythonRest ApiSQL
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Software
As a Technical Support Specialist, you will provide omni-channel support for SDL software, ensuring customer satisfaction by troubleshooting issues and managing case backlogs.
Top Skills:
HubspotMicrosoft SqlSaaS
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Big Data • Software • Analytics
As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.
Top Skills:
Advanced SqlAPIsArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflake
Information Technology • Consulting
The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.
Top Skills:
Customer Support ToolsSoftware And Hardware TestingTicket Systems
Security • Software • Cybersecurity
The Technical Support Engineer provides customer support for the DigiCert One platform, resolves issues, and collaborates with teams for solutions.
Top Skills:
Microsoft ProductsPki CertificatesRest Apis
Aerospace • Energy
Lead the Global Procurement and Technical Support team, optimizing sourcing processes, training staff, and utilizing analytics to drive efficiency and internal satisfaction in supply chain management.
Top Skills:
Data AnalyticsProcess ImprovementProject ManagementSupply Chain Management
Software
As a Technical Support Specialist at Vanta, you'll provide technical support to customers, troubleshoot issues, contribute to product enhancements, and document solutions, while maintaining strong customer partnerships.
Top Skills:
APIsAWSAzureCloud ProvidersDatadogGCP
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
Provide technical support, resolve customer issues with Confluent deployments, improve documentation, and communicate feedback to the Engineering team.
Top Skills:
Apache KafkaCloud FunctionsCloud Object StoresDatabasesJavaKafka ConnectLinuxMessaging SystemsScalaSpark
Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills:
LinuxmacOSWindowsPowershell
Cloud • Digital Media • Professional Services • Database
The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
eCommerce • Other • Software
As an Associate Technical Support Engineer, you will support customers by resolving inquiries via live chat, email, and phone calls, contributing to documentation and best practices, and analyzing patterns to improve customer experience.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
7 Days AgoSaved
Easy Apply
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Logistics
Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.
Top Skills:
Ai-Driven PlatformHardware And Software TroubleshootingNetworkingRemote Support ToolsTicketing Systems
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills:
JavaScriptLinearZapierZendesk
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