Top Remote Tech Support Jobs in Denver & Boulder, CO

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

Provide technical support for healthcare professionals via phone and email, manage support tickets, and collaborate with teams to improve user experience.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.

As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.

As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.

The role involves providing technical support to customers by diagnosing, troubleshooting, and resolving issues with software and networked systems, utilizing SQL, creating and maintaining support tickets, and delivering exceptional customer service.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Support Engineer provides high-level support for Microsoft Dynamics ERP systems, resolving issues, troubleshooting, and collaborating with clients to enhance service delivery.

Provide third-tier, customer-facing technical support: diagnose and reproduce issues, perform source-code analysis and packet captures, collaborate with Engineering and Sales, produce knowledge-base content, and offer limited on-call support to ensure timely resolution.

Respond to user inquiries via chat, email, and phone; troubleshoot product functionality and system setup; document incidents; communicate resolutions and escalations; collaborate across teams; participate in Saturday rotation; expand product knowledge and test fixes to ensure customer satisfaction and retention.

Senior, client-facing support lead for a SaaS compliance platform. Troubleshoot and resolve complex application and database incidents (MSSQL/IIS/Azure), optimize performance, coordinate cross-functional incident response, conduct root-cause analysis, maintain documentation, and mentor peers to improve service delivery and client experience.

Senior, UK-based technical support lead for a SaaS compliance platform owning complex incidents end-to-end. Troubleshoot and optimize MSSQL/T‑SQL, IIS, Azure-hosted applications, use monitoring tools, collaborate cross-functionally, and maintain knowledge-base documentation to improve stability and client experience.

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Provide front-line technical support to students via phone, chat, email, and social media. Troubleshoot online classroom access, browser and application issues, document resolutions, escalate when needed, and meet first-contact resolution metrics while working assigned shifts in a high-volume virtual call center.

As a Technical Support Engineer, you'll bridge customer support and product development, tackling complex issues, developing scripts, and enhancing customer experiences while contributing to product stability.