Top Remote IT Jobs in Denver & Boulder, CO

Lead SEON’s global IT and systems administration function across multiple markets. Own IT service delivery, help desk operations, onboarding and offboarding, device provisioning, SaaS and access management, SLAs, vendor relationships, office infrastructure, documentation, and automation. Build scalable support processes, reduce reactive ticket volume, develop the global IT team, and partner with People, Security, Workplace & Facilities, and the COO on operational continuity.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Provides frontline technical support for MacBooks, PCs, software, networks, Salesforce, and Jira. Troubleshoots hardware, software, connectivity, audio, and application issues; supports remote employees; trains users; documents resolutions; maintains knowledge resources; and escalates complex problems to higher-level IT staff.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Provide frontline remote IT support, troubleshoot user access and device issues, manage onboarding and offboarding, configure accounts and permissions, triage tickets, maintain device inventory, ship equipment, and document resolutions. Support macOS, Windows, and iOS devices across platforms including Google Workspace, Microsoft 365, Salesforce, Slack, and internal applications. Participate in rotating weekend on-call coverage and quarterly Austin meetings.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Provide hands-on IT administration for approximately 230 employees across macOS and Windows. Responsibilities include Tier 1 and Tier 2 support, SaaS and identity administration, endpoint management, onboarding and offboarding, asset inventory, compliance reporting, workflow monitoring, scripting, documentation, lab and VDI support, and vendor coordination.

Provides first-level remote technical support for managed-services clients through phone and web tickets. Responsibilities include troubleshooting and resolving end-user issues, administering accounts, documenting incidents, communicating ticket status, meeting service-level agreements, and escalating unresolved problems. The role requires multitasking across tickets, strong customer communication, continual technical learning, and occasional weekend or holiday availability.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Provides Tier 1 technical and procedural support through phone, email, and chat. Diagnoses hardware and software issues, researches solutions, documents interactions and resolutions, routes requests, escalates urgent or complex problems, and stays current on system updates. The role also assists senior IT staff and requires strong communication, problem-solving, attention to detail, Windows 11 and Microsoft 365 knowledge, and reliable high-speed internet for remote work.

Provides Tier 2 technical support for employees, workstations, mobile devices, identity systems, networks, and office infrastructure. Installs and maintains hardware, servers, switches, cabling, and endpoint management systems; troubleshoots access, connectivity, and software issues; supports onboarding, asset management, vendors, documentation, and IT projects. The role is an on-site technical resource requiring occasional after-hours support, hardware handling, and mentorship of Tier 1 staff.

Supports IT service delivery through help desk ticket management, troubleshooting hardware, software, and network issues, device provisioning, software deployment, account administration, onboarding and offboarding, documentation, asset tracking, and process improvement. The intern collaborates with IT, Engineering, Security, and Operations teams while gaining exposure to systems administration, cloud services, cybersecurity, and IT operations in a remote summer program.

Provide Tier 2/3 technical support for distributed employees across macOS and Windows endpoints, identity and access platforms, collaboration tools, and office technology. Own complex incidents through root-cause resolution, manage endpoint configurations and compliance, improve ITSM workflows and documentation, support onboarding and device lifecycles, and collaborate with Security and IT Engineering. The role also includes mentoring junior analysts and occasional travel to company offices for deployments and events.

Own IT operations and employee experience for a remote workforce. Support users, administer Google Workspace, Okta, and Apple device management, and optimize AI-powered ticketing, automation, self-service, and documentation. Analyze ticket trends to resolve root causes, manage onboarding and offboarding, maintain asset inventory, support security and compliance audits, deliver training and communications, and partner with teams to improve workflows and scale IT operations.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Leads the IT strategy and organization for Jacuzzi Bath, building a scalable shared-services model across manufacturing and remodeling operations. Oversees IT teams, enterprise systems, ERP and CRM implementations, service management, cybersecurity, data governance, process automation, budgets, vendors, and continuous improvement. Partners with executive and functional leaders to deliver reliable technology, improve operational efficiency, and support business growth.

Manages ServiceNow queues, ticket triage, assignments, SLA and KPI reporting, account submissions and recertifications, vulnerability coordination, AWS Health Alerts, system and website monitoring, service account password changes, audit artifact collection, and AWS/Azure inventory reporting. The role coordinates with security, engineering, administration, and business stakeholders to resolve alerts, track remediation milestones, and support federal cloud operations.

Leads a technical customer experience team responsible for data migrations, imaging and sensor setup, server access, backups, and phone/DNS cutovers before dental practice go-lives. Coaches specialists, manages escalations, improves migration playbooks and processes, tracks operational metrics, and partners with Onboarding, Product, and Engineering. The role requires hands-on technical knowledge of PowerShell, virtual machines, remote desktop tools, server troubleshooting, and dental imaging environments, along with flexibility for night and weekend migration coverage.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Lead the internal IT organization for a remote cybersecurity SaaS company. Own IT strategy, service delivery, infrastructure, corporate systems, help desk, security controls, vendor relationships, budgets, and operational processes. Build and develop distributed teams, oversee technology platforms and employee onboarding, manage incidents, define service metrics, and partner with Security, Engineering, People, and Finance to deliver reliable, secure employee technology experiences.

Manages enterprise major incident management and service restoration, directing incident command, escalations, stakeholder communications, and cross-functional resolution efforts. Oversees project implementation schedules, staffing, vendors, budgets, service-level agreements, and technology integration. Governs incident processes, metrics, post-incident reviews, corrective actions, readiness, training, and operational resilience while supervising staff and coordinating disaster recovery, business continuity, and cybersecurity integration.

Participate in a 12-week IT internship supporting business applications, infrastructure, cybersecurity, data analytics, technical support, and digital transformation initiatives. Assist with implementations, system and data analysis, process improvement, user support, documentation, research, and cross-functional problem solving. Interns will develop technical and business skills, receive mentorship, and present project learnings to leadership through a final PowerPoint presentation.

Provides Tier 1 and Tier 2 support for a global workforce across macOS, Windows, SaaS applications, identity systems, endpoints, and AI platforms. Manages onboarding, offboarding, access, device lifecycle, and asset inventory. Develops scripts, automations, documentation, and workflow improvements while supporting executive users, meetings, events, and remote employees. Troubleshoots workplace technologies and contributes to service quality, SLA performance, responsible AI practices, and continuous IT operations improvement.

Provides hands-on IT and HRIS support for hardware, software, applications, servers, printers, and network systems. Responsibilities include troubleshooting technical issues, performing updates and backups, researching bugs and hosting options, supporting system conversions and recovery procedures, tracking service desk interactions, analyzing data integrity and system effectiveness, and assisting with application and infrastructure development. The intern also provides basic user support while meeting service desk performance standards.

Provides first-level technical support, assists with hardware and software installation and troubleshooting, maintains IT asset records, monitors network and system performance, manages user accounts and access, supports IT projects and upgrades, and documents procedures and technical records.