Top Remote IT Jobs in Denver & Boulder, CO

Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.

Provide Tier 2 technical support and own escalations across devices, apps, and cloud platforms. Administer enterprise SaaS (Google Workspace, Atlassian, Okta, Jamf, Slack), perform root cause analysis, build SOPs/KB content, partner with cross-functional teams, and use automation and generative AI responsibly to reduce tickets and improve service.

Provides hands-on IT support across Mac, Windows, and cloud environments. Manages tickets, troubleshooting, networks, Google Workspace, Office 365, device management, access processes, hardware logistics, and technology vendors. Investigates complex issues, identifies root causes, improves onboarding and offboarding, strengthens security practices, and leads IT projects while communicating with technical and non-technical stakeholders.

Provides hands-on IT support across Mac and Windows environments, managing tickets, troubleshooting complex issues, configuring networks and cloud systems, and supporting Google Workspace, Office 365, Slack, and MDM platforms. Responsibilities include onboarding and offboarding, security and access management, hardware procurement and logistics, vendor management, process improvements, and strategic IT projects. The role supports a remote workforce and communicates with both technical and non-technical stakeholders.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Own and improve TechTorch’s internal IT environment, including Microsoft 365, identity and access management, endpoint security, employee support, compliance, and business systems. Lead technology implementations, vendor coordination, automation, documentation, incident response, and SOC 2 and ISO 27001 operational support. Serve as the senior internal IT advisor to leadership while providing hands-on Tier 1 and Tier 2 support for a global remote workforce.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Provides remote user and systems support across Microsoft 365 and business platforms. Responsibilities include troubleshooting hardware, software, access, permissions, and connectivity issues; managing accounts, assets, licenses, and documentation; coordinating escalations; testing system changes; supporting cybersecurity and privacy controls; and identifying recurring issues and workflow improvements.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Lead and scale IT operations: hands-on help desk triage, account and endpoint management, onboarding/offboarding, vendor and budget ownership, FinOps pipeline design, security and backup/DR, workflow automations, and mentoring a small IT team while building processes and automations to reduce manual effort.

Provide Tier 2/3 support for Microsoft 365 and Azure environments (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD, Intune, Azure resources). Troubleshoot identity/authentication, mail flow, connectivity and permissions; manage accounts, licenses, MFA/SSPR/Conditional Access, Azure AD Connect and PIM; monitor security/compliance (NIST SP 800-53 Moderate, CJIS), respond to incidents, maintain documentation, and participate in on-call rotations.

Build and lead a centralized IT function across a holding company and portfolio. Run acquisition IT workstreams and create a Day 1-100 integration playbook. Select and operate identity and access systems, build joiner/mover/leaver processes, maintain living inventory of tools/accounts/licenses, manage MSP relationships and vendor contracts, and connect back-end systems to the cross-portfolio data platform while engaging business stakeholders.

Operate and maintain SharePoint environments across a global enterprise: design, deploy, and support farms, service applications, databases, workflows, search, integrations, migrations, upgrades, and secure configurations while collaborating with engineering, cyber, and operations teams.

Administer and sustain enterprise Active Directory forests, domains, trusts, replication, GPOs, DNS, and authentication services. Provide Tier 2/3 troubleshooting, domain controller deployments, schema updates, AD health monitoring, patching and STIG-based compliance, documentation, and cross-team collaboration to support secure identity services for mission systems.

Administer, secure, and sustain enterprise virtual server environments (VMware, Hyper-V). Manage vCenter, hypervisors, VM lifecycle, templates, patching, STIG compliance, ATO documentation, performance monitoring, troubleshooting, and provisioning workflows to ensure stability and secure operations across multiple networks/enclaves.

Operate, maintain, and secure enterprise storage platforms (SAN, NAS, object, backup/replication) across multi-network and cloud-connected environments. Monitor performance, manage provisioning and access controls, support backup/DR, apply patches/firmware, remediate vulnerabilities, troubleshoot integrations, and coordinate with engineering and cybersecurity teams to ensure high availability and compliance.

Provide Tier 1/2 support for macOS/Windows and cloud SaaS, manage onboarding/offboarding and IAM (SSO/MFA), administer MDM, document and resolve ITSM tickets, maintain assets/licenses, and drive automation and AI-based process improvements.

Provide first-level technical support for managed-services clients via phone and web tickets. Troubleshoot, record, resolve, or escalate incidents, manage user accounts, and communicate ticket status within SLAs. Maintain punctual attendance and improve technical and customer-service skills.

Provide frontline remote technical support for Managed Services clients: triage and resolve common user issues (password resets, software installs, printers, connectivity), manage tickets within SLA, use centralized tools for deployment/reporting, research solutions, translate technical issues for clients, and collaborate with teams to improve processes and client experience.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Provide day-to-day technical support for managed-services clients: troubleshoot Microsoft 365, Active Directory, Windows, networking, VPNs, firewalls, endpoints and peripherals; manage tickets and documentation; meet SLA response targets; travel to local client sites as needed; escalate complex issues and collaborate across teams to ensure client satisfaction.

First-line IT support handling high-volume helpdesk requests via Freshservice. Troubleshoot Windows and macOS hardware/software, support Microsoft 365, assist with device provisioning using Intune/Autopilot, manage accounts in Entra ID, support remote users, document resolutions, perform basic network troubleshooting, contribute to the IT knowledge base, and assist on IT projects and onboarding/offboarding.