Top Remote Support Engineer Jobs in Denver & Boulder, CO

The Principal Cloud Support Engineer at Wasabi leads technical support, mentors engineers, resolves complex issues, and advises enterprise clients, focusing on cloud storage solutions.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

Provide technical support for AI products, troubleshoot issues, collaborate on solutions, conduct analysis, and maintain documentation while enhancing client support and satisfaction.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

The Support Engineer will resolve complex technical issues, troubleshoot using Go, TypeScript, and SQL, and communicate with customers to enhance their experience. Collaboration with Engineering and Customer Success is key, along with internal documentation creation and customer feedback surfacing.

The AI Technology Support Engineer/Analyst provides technical support for AI products, resolving complex issues, collaborating with teams, and maintaining documentation. Responsibilities include troubleshooting AI algorithms, model deployment, and client training.

The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.

As a Support Engineer, you will resolve technical issues, collaborate with engineering, support enterprise customers, and maintain documentation for the Aerospike database platform.

The Product Support Engineer will handle customer environments, resolve Hadoop and Spark issues, and ensure optimal performance during migrations and upgrades.

The Sr. Support Engineer provides remote support for complex VMware issues, assisting clients with troubleshooting, configuration, and enhancing customer experience while contributing to a 24x7 support organization.

The App Dev & Support Engineer II provides software support for customer issues, troubleshooting, debugging, and deploying application upgrades within a Linux environment. Responsibilities include coordination with teams, documentation, and on-call support.

The Solutions Support Engineer will provide technical support to customers, troubleshoot issues, and design scalable solutions, while supporting Kubernetes and cloud technologies.

As a Solutions Support Engineer, you will provide technical support, troubleshoot issues, design scalable solutions, and participate in an on-call rotation for customer technical needs.

The Product Support Engineer will bridge the gap between Engineering and Customer Experience, resolving production issues, using AI for improvements, and consulting with Operations to automate processes.

The Support Engineer will troubleshoot technical issues, support customer integrations, manage technical tickets, and enhance product reliability through documentation and collaboration.

The Application Support Engineer resolves technical issues, advocates for customers, collaborates with teams, improves documentation, and enhances processes for a superior customer experience.

As a Dev Support Engineer, you will manage the support queue, develop Python scripts, triage customer issues, and ensure SLA adherence.

The L1.5 Support Engineer provides expert support for issues requiring additional expertise beyond Level 1, collaborating with the Level 1 team and ensuring timely resolutions.

As a Senior Customer Support Engineer, you'll provide technical support for Upbound's products, diagnose complex issues, document customer feedback, and contribute to knowledge management and automation efforts.

The Senior Software Engineer for Support AI will develop voice and chat systems for customer support, driving projects from concept to production, while collaborating across teams and improving AI capabilities through integration and data insights.

The Product Support Engineer addresses complex technical issues, collaborates cross-functionally, and enhances product stability through diagnostics and improvements. Responsibilities include triaging issues, validating fixes, and supporting product teams.

The role involves resolving complex customer issues, providing technical support, interfacing with R&D, and maintaining records of problem resolutions while supporting IP network systems.

The software engineer will build full-stack features for Kora's voice AI agent, integrating data, refining prompts, and expanding multi-modal capabilities while mentoring peers and ensuring technical quality.