Top Remote Support Engineer Jobs in Denver & Boulder, CO

The Principal Cloud Support Engineer at Wasabi leads technical support, mentors engineers, resolves complex issues, and advises enterprise clients, focusing on cloud storage solutions.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The Senior Software Engineer for Support AI will develop voice and chat systems for customer support, driving projects from concept to production, while collaborating across teams and improving AI capabilities through integration and data insights.

Provide software support for customer escalated issues, troubleshoot problems, document processes, and deploy application upgrades in a Linux environment. On-call support is expected.

As a Tier 3 Support Engineer, you'll manage complex networking environments, troubleshoot advanced IT issues, mentor junior staff, and assist clients with infrastructure upgrades and strategic implementations.

As a Senior Cloud Support Engineer, you will support cloud-based infrastructure, troubleshoot issues, and ensure service availability while maintaining customer satisfaction.

The Software Engineer, Production Support will debug product issues, provide fixes, improve system reliability, and support the support team while addressing customer feedback and enhancing debugging workflows.

As a Customer Support Developer, you'll provide technical support for database-related issues, develop integrations for customers, and collaborate across teams to improve product reliability and performance.

The Cloud Support Engineer will manage Microsoft 365 and Azure environments, drive automation, execute Salesforce deployments, and mentor team members.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

Manage the full deployment lifecycle for retail locations, coordinating installation, network setup, configurations, and troubleshooting, while building automation and ensuring quality.

The Senior Support Engineer leads technical resolutions for enterprise accounts, manages operational workflows, and builds the support knowledge base in identity security.

Lead Developer responsible for the health and reliability of SaaS platforms, managing incident triage, problem management, and team leadership while implementing AI tools.

The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.

The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.

As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.

The Support Engineer provides application support and maintenance for SaaS and on-premises environments, ensuring continuous operation. Responsibilities include troubleshooting web technologies, writing Linux commands, and applying AI technologies for support workflows.

As a Customer Support Engineer, you will address client issues, using troubleshooting and product expertise to ensure high-quality interactions and effective resolution of cases.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.

The Senior Support Engineer will diagnose and resolve complex issues, lead process improvements, mentor junior staff, and enhance operational practices in a cloud environment.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

The Tier 1 Support Engineer at Logz.io will handle customer issues related to cloud and Kubernetes, ensuring smooth operations through troubleshooting and effective communication.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.