Top Remote Support Engineer Jobs in Denver & Boulder, CO

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.

Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

The Support Engineer will provide technical support, troubleshoot software issues, collaborate with engineering, and document user-facing resources while focusing on customer satisfaction and experience.

The Senior Application Support Engineer will resolve application issues, manage support tickets, and communicate with customers effectively. Key tasks include collaborating with the team, suggesting improvements, and providing 24/7 support.

As a Support Engineer 3, manage high-priority customer escalations, lead incidents, coordinate stakeholders, and ensure effective communication during service disruptions.

The Lead Application Support Engineer will provide proactive customer service, support product development, author documentation, and conduct training seminars, while collaborating with cross-functional teams and advising on technical issues.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.

The Support Engineer provides application support and maintenance for SaaS and on-premises environments, ensuring continuous operation. Responsibilities include troubleshooting web technologies, writing Linux commands, and applying AI technologies for support workflows.

The role involves handling complex customer issues, troubleshooting, collaborating with engineering, and ensuring satisfactory resolutions for escalated cases.

The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.

The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.

As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.

As a Product Support Engineer, you'll troubleshoot customer issues, collaborate with engineering, maintain documentation, and improve support processes. This role focuses on understanding product intricacies and providing proactive support.

As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.

The Application Support Engineer provides day-to-day technical support for financial and administrative systems, troubleshooting, and issue resolution for users, while working on enhancements and collaborating with IT for application deployment.

Provide technical support for AI products, troubleshoot issues, collaborate on solutions, conduct analysis, and maintain documentation while enhancing client support and satisfaction.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

The Sr. Support Engineer will provide remote support for SAP FI/CO applications, troubleshoot issues, develop fixes, and support clients by delivering exceptional service and managing relationships effectively.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.