Top Remote Support Engineer Jobs in Denver & Boulder, CO

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

Provide technical support for Zscaler products focusing on troubleshooting security and networking issues while ensuring client satisfaction and operational excellence.

Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

The Principal Cloud Support Engineer leads technical support, manages escalations, provides customer advisory, and enhances support operations in a cloud storage environment.

As a Support Engineer, troubleshoot complex issues for GitLab customers, collaborating with teams and contributing to product improvements. Responsibilities include managing customer cases, improving documentation, and participating in on-call support.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.

Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.

Provide Tier 2/3 operational support for Oracle EBS environments on OCI, ensuring system performance, security, and compliance while handling various operational tasks and collaborations.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

The Junior Developer Support Engineer assists customers with technical issues related to Algolia's products, providing solutions via support channels and collaborating with support, product, and engineering teams.

In this role, you will manage technical support for Microblink Products, assist customers with implementation, escalate issues, and analyze support trends to enhance product performance.

The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.

Provide US-timezone support for customers and community, clear ticket queues, build templates, automations, and docs, surface product pain points with data, and collaborate with engineering and product to reduce recurring issues.

The Senior Designated Support Engineer will provide technical assistance for NiCE products, troubleshoot connectivity issues, communicate solutions to customers, and work on technical tickets with various providers.

The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.

The Senior Support Engineer resolves technical issues for customers, manages data quality, and collaborates with engineering and sales to ensure customer satisfaction.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.

The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.

The System NPI Support Engineer will integrate and test 5G features, support fault investigations, collect logs, and analyze/testing related functional requirements.

The App Dev & Support Engineer II designs, develops, and debugs software applications, transforms business requirements, and supports system documentation and maintenance.