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Top Remote Support Engineer Jobs in Denver & Boulder, CO
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Machine Learning • Payments • Security • Software • Financial Services
Lead technical support for Tier-1 production applications, triage incidents, guide engineers, and develop software solutions while ensuring system reliability.
Top Skills:
.NetJavaMainframe
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Software Engineer for Support AI will develop voice and chat systems for customer support, driving projects from concept to production, while collaborating across teams and improving AI capabilities through integration and data insights.
Top Skills:
Ai Tooling Such As CursorClaudeJavaKotlinMcp Servers
Artificial Intelligence • Fintech • Healthtech • Software
The software engineer will build full-stack features for Kora's voice AI agent, integrating data, refining prompts, and expanding multi-modal capabilities while mentoring peers and ensuring technical quality.
Top Skills:
AWSGCPPythonReactTypescript
Information Technology
The Qlik Support Engineer provides ongoing support for QlikSense environments by developing data models and dashboards, monitoring system performance, and collaborating with stakeholders for enhancements.
Top Skills:
Power BIQliksenseSQLTableau
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.
Top Skills:
EcpHcmPayrollSAPServicenow
Retail • Analytics
The Deployment Engineer will manage the full deployment lifecycle for retail locations, coordinate installations, troubleshoot issues, and develop automation tools to enhance deployment efficiency.
Top Skills:
Ai ToolsBashConfluenceJIRALinuxOpsgeniePythonTcp/IpVpnWi-Fi
Software
The Support Engineer, VIP at Automattic provides advanced technical support for enterprise customers, troubleshooting complex issues and escalating urgent tickets while collaborating with internal teams.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisWordpress
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Internet of Things • Security
Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.
Top Skills:
AndroidCall Center/Phone SystemsCloud ComputingDnsHTTPiOSIpmacOSSaaSTicketing SystemsWindows
Software
The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.
Top Skills:
Cloudflare LogsCurlDatadogGcp Cloud LoggingGoGrafanaJavaPostmanPythonRestful ApisSQLTypescript
Information Technology
The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.
Top Skills:
AirflowAngularApache CamelApache FuseAzureBambooBootstrapCSSEsbExtjsHTMLJ2EeJavaJavaScriptJdbcJenkinsJspKafkaMavenOauth2OpenidOracleReactRestSAMLSoapSpringSpring BootSpring MvcStrutsWebservices
Cloud • Security • Software • Cybersecurity
As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.
Top Skills:
Browser Developer ToolsDockerFiddlerKubernetesPythonVirtualizationWireshark
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresSQL
Database
Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteVue
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.
Top Skills:
AirflowAPIsBigQueryDatadogHTMLJavaScriptPostgresPythonSQL
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Senior Support Engineer resolves technical issues for customers, manages data quality, and collaborates with engineering and sales to ensure customer satisfaction.
Top Skills:
AirflowAPIsBigQueryDatadogHTMLJavaScriptPostgresPythonSQL
AdTech • Marketing Tech
The Lead Product Support Engineer provides technical support for loyalty platforms, focusing on SQL validation, API testing with Postman, and debugging in Ruby. Responsibilities include issue triage, configuration quality control, troubleshooting, and cross-functional collaboration to ensure platform stability and data integrity.
Top Skills:
JIRAPostmanRubySQL
AdTech • Marketing Tech • Software
The Lead Product Support Engineer provides technical support for loyalty programs, focusing on platform configuration, SQL data validation, API testing, and issue triage to ensure system stability and client satisfaction.
Top Skills:
PostmanRubySQL
Financial Services
The Application Support Engineer resolves customer-reported issues, manages application support tickets, collaborates with teams, and enhances operational excellence through documentation and process improvement.
Top Skills:
Google WorkspaceGrafanaJIRANew RelicServicenowSplunkSQL
Big Data • Cybersecurity
Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.
Top Skills:
KubernetesLinuxNtaRhelRocky LinuxSIEMUbuntu
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
HR Tech • Information Technology • Professional Services • Sales • Software
The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.
Top Skills:
APIsDatadogSplunkSQLWebhooks
Software
The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.
Top Skills:
Aws EmrBashGcp DataprocHadoopImpalaKubernetesLinuxMySQLNifiPostgresPowershellPythonScalaSpark
Information Technology
The role involves leading the design, development, and implementation of solutions within Microsoft Dynamics 365, managing projects, mentoring developers, and resolving technical issues.
Top Skills:
AzureC#JavaScriptMicrosoft Dynamics 365
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