Top Remote Support Engineer Jobs in Denver & Boulder, CO

The Senior Software Engineer for Support AI will develop voice and chat systems for customer support, driving projects from concept to production, while collaborating across teams and improving AI capabilities through integration and data insights.

The software engineer will build full-stack features for Kora's voice AI agent, integrating data, refining prompts, and expanding multi-modal capabilities while mentoring peers and ensuring technical quality.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.

The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.

The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

The Support Engineer resolves technical issues, integrates systems, and ensures customer satisfaction while collaborating with various teams.

The Senior Support Engineer resolves technical issues for customers, manages data quality, and collaborates with engineering and sales to ensure customer satisfaction.

The Lead Product Support Engineer provides technical support for loyalty programs, focusing on platform configuration, SQL data validation, API testing, and issue triage to ensure system stability and client satisfaction.

The Application Support Engineer resolves customer-reported issues, manages application support tickets, collaborates with teams, and enhances operational excellence through documentation and process improvement.

Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.

The Staff Product Support Engineer will design, optimize, and manage Hadoop and Spark applications, solve data challenges, and ensure operational stability in a 24/7 environment.

The role involves leading the design, development, and implementation of solutions within Microsoft Dynamics 365, managing projects, mentoring developers, and resolving technical issues.

As a Senior Support Engineer, you'll troubleshoot technical issues, support users, collaborate with engineering, and improve documentation for workflow automation at n8n.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.

The Support Engineer assists customers with technical issues, educates them about the product, and identifies improvements. You'll work with teams to resolve issues and enhance documentation. Expect to collaborate with developers and track trends for better customer experience.

Seeking a Senior Support Engineer to assist IT professionals by providing technical support for Azure Virtual Desktop and related Microsoft technologies, ensuring successful deployments and issue resolution.

The IT Support Engineer will manage IT support operations, build automations, administer SaaS tools, enhance security, and streamline processes for a remote team.

Provide developer support for Supabase, triage cases, improve efficiency, and communicate with technical customers in an open-source environment.

Manage technical support operations, oversee support cases, troubleshoot, improve customer experience, and lead team initiatives to enhance Salesforce platform performance.