Top Remote Support Engineer Jobs in Denver & Boulder, CO
SimplePractice is seeking an IT Support Engineer with strong problem-solving capabilities to maintain infrastructure components, improve internal automation tools, and resolve user-reported issues. Responsibilities include creating and implementing technical solutions, ensuring HIPAA compliance, supporting high-availability infrastructure, and more. Desired skills include tech savvy, analytical ability, technical quality assurance experience, and excellent communication skills.
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues, focusing on Performance and instance availability. The role involves mentoring junior team members, working with high-value customers, and requiring strong technical and interpersonal skills.
Join a growing team as a Support Engineer focusing on expanding customer operation support. Resolve technical issues related to pricing and margin management applications. Collaborate with support and engineering teams, provide guidance to customers, address technical issues, and ensure customer satisfaction.
Provide world-class support to customers as part of the production support team. Resolve support inquiries, lead troubleshooting sessions, document solutions, and attend customer meetings. Requires 1+ years of experience in customer-facing technical support, Bachelor's Degree in relevant field, and proficiency in SQL, JavaScript, CSS, HTML, and React.
Provide first line support for IT issues, troubleshoot and resolve technical problems, manage support tickets, and maintain technical documentation for a healthcare company focused on transforming kidney care.
The Senior Product Support Engineer responds to customer issues, implements advanced solutions, mentors support engineers, provides technical and functional support, participates in candidate interviews, and contributes to improving the customer experience and support workflows.
Technical Support Engineering Contractor responsible for supporting customers in Pacific Time Zones. Respond to inquiries, troubleshoot technical problems, create code examples, collaborate with Engineering team, document technical issues, and provide mentorship within the support team.
The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to performance and instance availability within the ServiceNow platform. The role involves mentoring junior team members and working outside normal business hours as needed. Strong technical and interpersonal skills are required for this customer-facing position.
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The Support Engineer at ServiceNow is responsible for guiding customers through technical issues, ensuring timely resolution. They provide exceptional customer support using various communication channels and diagnostic tools. This role also involves mentoring junior team members and contributing to process and product improvements.
The Senior Technical Support Engineer Federal at ServiceNow is responsible for resolving technical cases, providing excellent customer support, and collaborating with internal teams to address complex issues and suggest process improvements.
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers through critical technical issues, troubleshooting unexpected behaviors, and providing excellent customer support experiences. They use a variety of communication channels to resolve issues and collaborate with other teams for complex cases. Additionally, they provide input for process and product improvements based on their technical experience.
Responsible for providing technical support to customers, resolving technical issues, and answering questions about the ServiceNow software and platform. Collaborates with other teams for complex cases and provides input for process and product improvements.
The Support Engineer will resolve technical cases created by customers, provide excellent customer support experiences, and collaborate with various teams to address complex issues. They must have strong communication skills, empathy, and the ability to use diagnostic tools effectively. This role also involves providing input for process and product improvements based on customer feedback.
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The Technical Support Engineer I interacts with our partners through multiple communication channels, providing technical support and escalation assistance on the vendors that we have on our line card. They create product knowledge documentation.
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