Top Remote Jobs in Denver & Boulder, CO

Executes digital customer success motions at scale, researches customer situations, addresses adoption and retention risks, supports renewal forecasting, manages shared inbox inquiries, and maintains accurate Gainsight records. Partners with Sales, Renewals, Support, and Services to drive customer outcomes, resolve challenges, and contribute to digital customer success programs and continuous improvement initiatives.

Conducts independent AML and fraud investigations involving retail banking, brokerage, cryptocurrency, and virtual assets. Performs on-chain transaction tracing, evaluates sanctions and money-laundering risks, determines whether activity warrants Suspicious Activity Report filing, and documents case findings. Supports detection improvements, process enhancements, training, and ad hoc investigations while maintaining knowledge of BSA/AML, USA PATRIOT Act, OFAC, and virtual-asset regulations.

Own acquisition and GMV growth for Engine X, a business credit card product. Build scalable acquisition programs across paid, lifecycle, partnerships, sales-assist, content, and organic channels. Lead experimentation, positioning, analytics, cross-functional collaboration, and AI-enabled growth initiatives. Establish the acquisition model, identify high-performing channels, guide investment decisions, and help scale the growth team and infrastructure.

Leads and scales Engine’s channel partnerships team, owning partner-sourced growth from prospecting through signing, activation, and handoff. Builds vertical-specific partnership playbooks, manages pipeline discipline and forecasting, negotiates referral, co-sell, and co-marketing agreements, and personally closes complex enterprise deals. The role hires and develops channel talent, drives cross-functional execution with Sales, Marketing, Finance, and Legal, and ensures partnerships generate measurable revenue.

Lead RevenueCat’s technology partner ecosystem strategy, prioritizing integrations and strategic relationships based on customer demand, commercial value, and effort. Develop partnerships end-to-end, create creative go-to-market motions, support integration prioritization, measure ecosystem impact, and establish scalable models for inbound partner requests and lower-touch integrations. Collaborate cross-functionally with Product, Engineering, Marketing, Sales, and Customer Success in a high-ownership remote startup environment.

Lead the design, development, and operation of integrations and API products. Establish standards for API contracts, authentication, authorization, versioning, reliability, observability, documentation, and developer experience. Drive cross-team system architecture, production readiness, scalability, security, and resilience while mentoring engineers and aligning technical decisions with product and business goals.

Lead a high-volume Scale Customer Success team serving mid-market and large commercial customers. Build segmentation strategies, digital and AI-driven engagement programs, playbooks, and lifecycle workflows to improve retention, expansion, adoption, and CSM productivity. Hire and develop CSMs, manage risk using data, collaborate with Sales and cross-functional teams, and personally handle critical customer escalations.

As an Account Executive, you will drive sales to mid-market customers, handling POCs, negotiations, and building relationships to enhance operations through IoT data.

Build and maintain production LLM-based agents and automated digital customer success journeys. Analyze customer behavior, design playbooks and agent architectures, write Python integrations, create evaluation and regression tests, deploy and monitor production systems, and continuously improve performance. The role partners cross-functionally to increase product adoption, reduce churn risk, and improve retention and expansion across a high-volume B2B SaaS customer base.

Processes and monitors insurance agent appointments, terminations, licensing updates, and demographic changes across internal systems and government portals. Verifies licensing data, maintains accurate agent hierarchies and records, protects sensitive information, communicates with agents and regulatory agencies, responds to inquiries, and escalates workflow or system issues. The role requires detail orientation, urgency, confidentiality, organization, and proficiency with Microsoft Office.

Provides bilingual English-Spanish customer service to insurance policyholders and agents. Responsibilities include answering calls and emails, resolving policy questions and complaints, processing account changes, organizing documents in OnBase, preparing correspondence, monitoring activity for issues or fraud, and completing departmental projects. The role requires accurate communication, confidentiality, problem-solving, multitasking, and knowledge of insurance policies and procedures.

Processes and monitors insurance agent appointments, terminations, licensing updates, demographic changes, and agent hierarchies. Maintains accurate records across internal systems and government portals, verifies licensing data, protects sensitive information, responds to inquiries, and communicates with regulatory agencies and vendors. The role requires detail-oriented administrative and data-entry skills, confidentiality, strong communication, and the ability to learn compliance-driven workflows and multiple systems.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Manage a book of ~60 enterprise customers to drive adoption, retention, and expansion of Sprout's social media platform. Build executive relationships, run success cadences (MBRs, EBRs), surface risks, collaborate on renewals, and use data and generative AI tools to create ROI narratives and accelerate work. Partner with onboarding, professional services, and renewals to meet retention and growth KPIs.

Leads incident response engagements, intrusion investigations, threat hunting, host and network forensics, malware analysis, remediation planning, and cloud incident response. The role produces executive and technical reports, communicates findings to customers and legal stakeholders, mentors teams, contributes industry thought leadership, and manages projects. Candidates need incident response or information security expertise, strong communication and leadership skills, AI technology experience, and willingness to travel up to 30%.

Conduct incident response engagements, intrusion investigations, threat hunting, and host or network forensics across Windows, Mac, and Linux. Analyze malware and network activity, support remediation planning, and investigate targeted attacks. Prepare written and verbal findings for customers, regulators, management, and legal counsel. Consultants also collaborate with project leaders and internal teams while using AI technologies to improve workflows and decision-making.