Top Remote Jobs in Denver & Boulder, CO

Research and interpret federal and state tax law changes, translate them into software requirements, validate tax calculations, and partner with developers on compliant tax technology. The role also creates technical documentation, supports strategic product initiatives, provides tax subject-matter expertise, and uses AI and analytics tools to improve research and workflow efficiency.

Lead and manage the ServiceNow CMDB and ITOM programs to ensure a single source of truth for assets and services. Oversee CMDB design, data quality, CSDM alignment, Discovery and Service Mapping, ITOM roadmap, reporting, governance, and stakeholder engagement. Manage cross-functional teams, enforce code standards, and drive continuous improvement to meet business and operational needs.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Own the post-sale customer lifecycle for a portfolio of B2B SaaS customers, including onboarding, adoption, retention, expansion, and churn mitigation. Build trusted relationships with Operations and Finance stakeholders, provide purchasing and payments guidance, drive revenue and net retention, monitor support risks, and translate customer feedback into product improvements. Collaborate cross-functionally to identify strategic opportunities and strengthen customer advocacy.

Supports sales teams and broker partners through prospecting, quoting, proposals, enrollments, renewals, RFPs, licensing, and producer appointments. Maintains pipeline and process tracking, coordinates with internal teams and third-party administrators, responds to product inquiries, supports broker training, and manages Salesforce records. The remote role may require occasional travel of less than 10% for open enrollment meetings.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Conduct outbound and inbound calls to welcome new policyholders, verify policy information, collect initial premiums, explain benefits, and warm internet-generated leads for the sales team. The role also handles paperwork, correspondence, policy-service corrections, customer activity records, and special outbound campaigns. Success requires strong phone and customer-service skills, accurate CRM and payment handling, confidentiality, organization, mathematical ability, and calm decision-making in a remote environment.

Develops revenue opportunities for the Lottery business by building financial cases, defining success metrics, coordinating cross-functional plans, and evaluating performance. Serves as a key partner contact, aligns stakeholders, manages launch-readiness dependencies, and communicates data-driven recommendations. Requires strong quantitative modeling, testing, data integrity, and business planning skills.

Develop and maintain native iOS applications using Swift and SwiftUI for DraftKings’ financial platform. Responsibilities include building user-facing features, integrating APIs, managing data and state, optimizing performance, monitoring crash analytics, participating in code reviews and testing, and troubleshooting reliability issues. The role collaborates with product, design, analytics, and engineering teams to deliver scalable, compliant mobile experiences.

Design, build, deploy, and maintain resilient, scalable backend services and platform components for Toast's Voice AI platform. Lead cross-cutting architecture and projects, integrate AI platforms (LLMs), implement observability and evaluation for AI systems, set engineering standards, and mentor engineers.

Lead Toast’s product and platform security organization, overseeing security platform engineering, application and cloud security, secure development practices, offensive security, vulnerability management, hardware security, and developer enablement. Partner with product and engineering leaders to establish secure defaults and scalable guardrails while reducing developer friction. Manage and grow a multi-team security engineering organization, expand security champions and tooling adoption, and align security posture with business and product priorities.

Generates qualified pipeline for enterprise account executives through outbound prospecting, cold calling, account mapping, lead nurturing, and scheduling discovery calls and demos. Maintains Salesforce records, collaborates with account executives and cross-functional teams, promotes new products, and supports enterprise marketing efforts. The role requires persistence, customer empathy, strong communication, organization, and comfort engaging senior decision-makers across large restaurant organizations.

Build and scale the PSA Liquidity Platform connecting buyers and sellers across PSA Partner Offers and eBay Consignment. Responsibilities include developing buyer tooling, pricing and ranking engines, seller experiences, microservices, distributed event-driven systems, and observability. The role owns end-to-end product delivery, cross-functional execution, technical architecture, ecosystem integrations, and production outcomes while using AI throughout the software development lifecycle.

Own the reliability and quality of an AI copilot for a trading platform. Build evaluation frameworks, benchmarks, quality gates, monitoring, incident response, and model improvement workflows. Partner with engineering and product to create safe, auditable tool interactions and improve assistant behavior. Develop domain expertise in trading, risk, margin, execution, and portfolio reasoning while operating across model, backend, and frontend systems.

Lead hands-on product security architecture across GitLab, including design reviews, threat modeling, systemic risk remediation, security standards, prototypes, and reusable developer guardrails. Partner with engineering and product leaders, secure distributed systems and software supply chains, guide AI coding tool security, mentor security engineers, and influence technical direction through proactive architecture and clear communication.

Manage full-cycle, high-volume engineering recruitment, including sourcing passive technical talent, partnering with hiring managers, assessing culture fit, tracking recruiting metrics, and improving talent acquisition processes. Recruit across Engineering, Data, Machine Learning, and related technical roles while delivering strong candidate and stakeholder experiences and building diverse pipelines in a fast-paced SaaS environment.