Top Entry Level Tech Support Jobs in Denver & Boulder, CO

Provide first-line technical support for ServiceTitans financial modules, troubleshoot accounting integrations (QuickBooks, Sage Intacct), advise on accounting best practices, resolve complex financial workflow issues via phone/chat/email/screen-share, and help customers optimize invoicing, AR, job costing, and month-end processes.

Provide first-line technical support for internal and patient-facing systems (EMR, web/mobile apps, e-commerce, reporting). Troubleshoot, document, escalate to developers, manage tickets, assist onboarding, and maintain patient-focused communication while ensuring system reliability and HIPAA-compliant handling of data.

Provide real-time technical support via live chat and inbound/outbound calls: troubleshoot product issues, document interactions in CRM, escalate when needed, meet KPIs, and collaborate with cross-functional teams.

The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.

Investigate, triage, and document production issues for GoFundMe Pro customers. Manage escalation queues and SLAs, communicate with customers, write clear JIRA tickets, perform technical troubleshooting with tools like Postman and observability platforms, and support/internal training for the CX organization.

Provide advanced technical support and escalation for Merge Healthcare imaging products. Troubleshoot complex hardware, OS, network, and application issues; manage inbound/outbound calls; document resolutions in CRM; perform remote maintenance and software upgrades; contribute to knowledgebase; and drive customer satisfaction through timely problem resolution and cross-team escalation.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Provide technical support for the Alio/LINQ ERP suite to K–12 district customers via phone, email, and chat. Troubleshoot issues, document cases in Salesforce, report defects/enhancements, create training materials, and collaborate cross-functionally to resolve customer problems.

Perform site surveys and install preconfigured Cisco/Aruba network and unified communications equipment. Responsibilities include data cabling, rack-and-stack installations, tone & tag and punchdown work, cable testing, Smarthands testing/turn-up, and providing deliverables such as digital photos. Strong communication skills required.

Provide front-line technical support for ServiceTitan customers via phone, chat, email, and screen-share; troubleshoot issues, prevent escalations, build product expertise, and explain marketing and technical concepts clearly while reviewing reports and customer data.

Provide remote technical support for Meritech, Knight, and Lafferty hygiene and dispensing equipment: troubleshoot issues via phone/email/chat, document tickets in CRM, process and route parts quotes, escalate complex problems, collaborate with sales/service/engineering, monitor failure trends, and contribute to knowledge base and SOP improvements.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

Provide first-line technical support for ServiceTitan via phone, chat, email and screen-sharing. Troubleshoot product, billing, and payroll/ERP-related issues, prevent escalations, use support tools, and create customer-focused solutions while leveraging data and reporting tools.

Provide front-line technical support for the Runna app via Intercom, troubleshoot user issues, escalate complex problems to Product/Tech, support colleagues through escalation channels, and help improve user experience. Requires strong communication, problem-solving, and organizational skills, plus weekend and hybrid in-office availability.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.