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Top Entry Level Customer Success Jobs in Denver & Boulder, CO
In this role, you will provide excellent customer service to small business owners through various communication channels, address customer inquiries, stay updated on product features, and collaborate with team members to enhance product offerings while influencing company decisions.
The Functional Support Specialist II provides daily user support for engineering software tools, manages software licenses, develops training content, troubleshoots software issues, and maintains data integrity. The role involves collaboration with engineering teams and requires good communication and organizational skills.
The Fraud and Risk Specialist is responsible for analyzing player accounts for fraudulent activities, managing payment transactions, and ensuring compliance with industry standards. This role involves fraud investigations, transaction data review, and providing customer service, requiring strong attention to detail and problem-solving skills in a fast-paced environment.
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As an Escalations & Emergency Response Manager, you'll manage escalated customer issues, conduct root cause analysis on customer concerns, and collaborate with leaders to improve customer experience. You will also develop and implement emergency plans while training staff on procedures related to crisis situations.
The Desktop Support Analyst will provide technical support to end-users, troubleshoot hardware and software issues, and assist with the setup and maintenance of desktop systems.
The Customer Experience Advocate role involves engaging customers through various channels to provide support, guiding them in utilizing monday.com features, collaborating with technical teams to address bugs, and leading educational webinars. The advocate will also create documentation and encourage customer feedback to improve the product.
The Customer Support Specialist manages and resolves customer support requests across various channels, providing timely assistance with billing, data management, and product feedback. The role focuses on enhancing customer satisfaction, reducing churn through proactive engagement, and contributing to training efforts to support customer education.
The Customer Success Specialist at Auror will engage and support a community of users, ensuring they derive value from the platform. Responsibilities include reviewing customer usage, resolving support requests, driving user engagement, and conducting training sessions.
The Payroll Customer Service role involves providing courteous and timely assistance to employees and managers regarding payroll inquiries, navigating payroll and timekeeping software, collaborating with senior team members for issue resolution, and managing employee interactions and records.
Youth Support Specialists provide 24-hour supervision and daily care for youth experiencing or at risk of homelessness, utilizing cognitive behavioral programs to facilitate structure, accountability, and life skills acquisition.
Top Colorado Companies Hiring Entry Level Customer Success Roles
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