The Collections Representative, Small Business is responsible for assisting small businesses with overdue payments. This role involves handling customer calls, providing payment solutions, maintaining accurate records of interactions, and ensuring compliance with collection laws. The representative will communicate empathetically while striving to resolve delinquent accounts.

The Business Development Representative (BDR) will execute outbound sales strategies including cold calls, emails, and LinkedIn outreach to set appointments for Account Executives. The role involves researching prospects, maintaining Salesforce data, and participating in team projects while contributing to sales campaigns.