Top Customer Success Jobs in Denver & Boulder, CO

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

Provide tier 1 product support and client training for the TruAudience Consumer Insights platform, assist sales and product marketing with demos and consumer models, and perform product release testing and defect reporting to ensure functionality and voice-of-customer feedback is captured.

Serve as the primary OnStar GM Envolve customer contact for the South-Central region. Drive onboarding, adoption, retention, renewals and upsells, coordinate cross-functional issue resolution, use analytics to identify improvements, maintain Salesforce records, and increase product penetration while managing customer relationships and reducing churn.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Customer Success Specialist will provide support to customers, enhancing their experience through communication and product recommendations while promoting sustainable practices.

Manage post-sale customer relationships for TrainingPeaks at the school-district level. Drive retention and expansion through onboarding, training, proactive outreach, contract negotiation, and data-driven adoption strategies. Maintain accurate records in HubSpot, collaborate with sales, implementation, and support, attend trade shows, and meet renewal/expansion quotas.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

Own and execute scaled digital customer engagement programs (webinars, workshops, email, on-demand content). Administer Gainsight lifecycle campaigns, manage Marketo email programs, run Zoom webinars, track engagement signals, analyze performance, and collaborate with stakeholders to iterate on program design and operations.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

As a Customer Success Manager, you will manage customer relationships, ensuring they maximize value from the platform, oversee onboarding, monitor account health, and drive adoption and renewal efforts.

The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.

Manage a book of customers to drive revenue and platform adoption through strategic account management, training, optimization, and cross-functional collaboration. Deliver partner reviews, maintain client health metrics in CRM/CS tools, provide campaign feedback, and influence product improvements while growing customer advocacy and NPS.

Serve as the top technical escalation for complex database and cloud infrastructure issues. Architect enterprise-grade database solutions, lead hands-on support for MySQL/Postgres/Redis/MongoDB, optimize performance, run workshops and proofs-of-concept, mentor junior engineers, create documentation and runbooks, and participate in on-call rotations to ensure customer success and platform reliability.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The SMB Account Manager will manage 400 child care provider accounts, driving engagement, upsell opportunities, and customer satisfaction while fostering strong relationships.

As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.

The Digital Customer Success Product Manager will enhance customer success through product development and data insights, driving customer engagement and satisfaction.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.