Top Customer Success Jobs in Denver & Boulder, CO

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Corporate Account Manager for SLED manages client relationships, drives sales growth, and ensures customer satisfaction through proactive engagement and advocacy.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.

Manage customer relationships within state and local government, ensuring success with monday.com's platform. Lead onboarding, drive product adoption, and influence product development based on client feedback. Conduct webinars and consultations to educate clients, while developing success plans and uncovering upsell opportunities.

As a SLED Customer Success Manager, you will build relationships with clients in state and local government and education, drive product adoption, and manage onboarding while leveraging data to enhance communication strategies.

The Customer Success Specialist will provide support to customers, enhancing their experience through communication and product recommendations while promoting sustainable practices.

As a Customer Success Manager, you will manage customer relationships, ensuring they maximize value from the platform, oversee onboarding, monitor account health, and drive adoption and renewal efforts.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

Own and execute scaled digital customer engagement programs (webinars, workshops, email, on-demand content). Administer Gainsight lifecycle campaigns, manage Marketo email programs, run Zoom webinars, track engagement signals, analyze performance, and collaborate with stakeholders to iterate on program design and operations.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.

Serve as the top technical escalation for complex database and cloud infrastructure issues. Architect enterprise-grade database solutions, lead hands-on support for MySQL/Postgres/Redis/MongoDB, optimize performance, run workshops and proofs-of-concept, mentor junior engineers, create documentation and runbooks, and participate in on-call rotations to ensure customer success and platform reliability.

The Digital Customer Success Product Manager will enhance customer success through product development and data insights, driving customer engagement and satisfaction.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

Lead and scale Customer Success Managers, driving retention and adoption while optimizing customer experiences and improving KPIs.

The Director of Customer Success will lead a team to enhance customer relationships, drive value, and support revenue growth through strategic management and insights. Key responsibilities include mentoring CSMs, overseeing customer engagement, and optimizing success metrics.

The Principal Customer Success Manager at Klaviyo will provide strategic consulting to mid-market customers, ensuring growth and retention through effective planning and strong stakeholder relationships, utilizing technical skills in marketing strategies and AI tools.

The Senior Enablement Manager will design and evolve enablement programs for Solution Engineering and Customer Success teams, ensuring effective onboarding, continuous learning, and alignment with broader company goals.

As a Client Success Specialist, you will manage client relationships, coordinate support activities, analyze data, and drive process improvements to enhance the client experience.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.