Jobs at Vail Resorts, Inc.

Manage enterprise CRM and database marketing campaigns across email, direct mail, mobile, and automated channels. Lead segmentation, lifecycle marketing, campaign automation, customer profiling, testing, reporting, and performance optimization. Partner with marketing, IT, analytics, and brand teams to improve data quality, personalization, customer engagement, and profitability across Vail Resorts.

Leads Vail Resorts’ enterprise marketing strategy, revenue growth, Season Pass results, media planning, content marketing, digital innovation, and online experience. Oversees a $350 million revenue portfolio, $9 million budget, four direct reports, and up to 100 employees. Develops marketing talent, manages cross-functional execution in a matrixed organization, and builds relationships with vendors, agencies, and creative partners.

Maintains procurement master data, including supplier, product, and service records. Supports purchasing catalogs, procurement applications, supplier creation, user troubleshooting, and training. Coordinates with suppliers and internal procurement users, monitors support requests, maintains procurement communications, and helps resolve unpaid invoices. Requires proficiency in Microsoft Office, Coupa, SIP, and PeopleSoft or similar ERP systems.

Creates print and digital graphics for corporate, resort, marketing, sales, hospitality, social, and PR initiatives. Responsibilities include branding, logo development, art direction, copywriting, presentations, mood boards, production coordination, proofing, client collaboration, and managing multiple creative projects. The role works with marketing teams, internal clients, vendors, account managers, and production designers to deliver accurate, strategic creative assets on time.

Leads Vail Resorts’ revenue accounting, revenue audit, vault management, and internal metrics reporting functions. Ensures accurate, timely GAAP-compliant reporting and SOX-compliant processes; oversees revenue recognition, controls, KPIs, and executive and board reporting. Drives process improvements, collaborates with finance and business stakeholders, identifies revenue issues, and develops the accounting team through coaching, mentoring, and accountability.

Manage Vail Resorts’ multichannel customer relationship marketing campaigns across email, direct mail, and mobile. Develop segmentation, content, landing pages, templates, testing, personalization, and campaign QA while supporting acquisition, retention, churn management, deliverability, and compliance. Analyze campaign performance and customer data to improve results, collaborate with creative and marketing stakeholders, and provide CRM expertise across resort, hospitality, retail, reservations, and corporate initiatives.

Manage enterprise data governance and data management for customer and transactional data. Define data models, taxonomies, standards, policies, quality metrics, and data dictionaries; establish stewardship practices; monitor privacy and compliance; assess and remediate data quality issues; support analytics, testing, and reporting; and coordinate between technology, marketing, and business teams to improve data integrity and marketing effectiveness.

Administers human resources policies and programs, ensures legal and reporting compliance, advises management on employee relations, supports staffing and benefits, manages performance and salary administration, conducts exit interviews, and facilitates orientations, training, and management development.

The FP&A Analyst supports financial planning, budgeting, forecasting, reporting, and analysis for urban ski areas. Responsibilities include preparing operating and capital budgets, producing forecasts, analyzing financial performance, verifying transaction data, preparing variance explanations and monthly waterfalls, and advising department managers and corporate finance. The role partners with resort leadership and accounting teams, improves forecast accuracy, and provides recommendations to support strategic and operational goals.

Leads enterprise compliance, risk management, ethics, investigations, policy development, records management, training, and regulatory change initiatives. Manages advisory committee operations, develops budgets and compliance plans, oversees cross-functional projects, prepares executive and board reporting, supervises staff, and promotes an organizational culture of integrity and effective governance.

Processes and indexes invoices, performs three-way matching, resolves exceptions with vendors and procurement, completes daily batch verification, reconciles vendor statements, supports SOX compliance and use-tax processing, and responds to inquiries. The role also involves data entry, email communication, 10-key computer work, and special projects assigned by accounts payable management.

Provides expert ski and snowboard boot fitting services, including boot selection, fit analysis, stance, balance, alignment, and custom footbeds. Assists guests with demo equipment, promotes products, conducts inventory, performs boot work, maintains product knowledge, and may train associates. This is a part-time seasonal role requiring at least two years of bootfitting and snow sport industry experience.

Manages complex enterprise, cross-functional IT projects from planning through delivery, ensuring scope, budget, schedule, quality, and business objectives are met. Responsibilities include stakeholder and team leadership, integrated planning, financial forecasting, vendor management, risk and contingency planning, communications, and project lifecycle oversight. The role may also support program management, acquisition integration, application development, systems integration, process improvement, and technology deployments.

Manages PeopleSoft Financials and Supply Chain applications, production support, upgrades, quality assurance, release maintenance, and software development lifecycle processes. Leads systems analysts and developers, oversees vendors and solution delivery, supports SOX controls, and partners with Finance, Procurement, Legal, Compliance, and executive stakeholders on strategy and roadmaps. Responsible for staffing, budgeting, project prioritization, issue resolution, team mentoring, and performance management.

Leads internal audit strategy, risk assessment, audit planning, SOX testing, external audit support, investigations, quality control, and special projects. Allocates resources, manages co-source partners, develops audit staff, supervises performance, and partners with business leaders to improve risk management. Ensures audit methodology aligns with professional standards while delivering insights, training, and effective communication across the organization.

Leads corporate finance, FP&A, investor relations, treasury, and strategic development for the Mountain Division. Oversees budgeting, forecasting, capital planning, cash management, investor and lender communications, financial modeling, acquisitions, due diligence, valuation, negotiations, and post-acquisition integration. Partners with the CFO, executive leadership, board, investors, legal teams, consultants, and cross-functional stakeholders while managing finance leaders and analysts.

Provides personalized customer service and product guidance in a bicycle retail store. Responsibilities include building customer relationships, closing sales, promoting related products and service agreements, stocking merchandise, merchandising, and protecting company assets. Requires strong communication, customer service skills, basic computer proficiency, product knowledge, and availability for flexible shifts including nights, weekends, and holidays.

Provides first-line customer service for payroll and timekeeping questions, manages payroll phone and email inquiries, logs issues, distributes reports, supports check distribution, completes employment verifications, assists with payroll audits and bi-weekly processing, and performs administrative duties.

Provides customer service and drives sales of bicycles, components, clothing, and accessories. Responsibilities include building customer relationships, answering product questions, closing sales, promoting related products and service agreements, merchandising inventory, stocking shelves, and safeguarding company assets. Requires cycling knowledge, strong communication, basic computer skills, and flexible availability for nights, holidays, and weekends.

Manages investor relations activities, including investor communications, earnings materials, presentations, conferences, roadshows, valuation analysis, stock tracking, and SEC-compliant disclosures. Partners with the CFO, VP of Finance, Public Relations, and executive staff to communicate company strategy, financial performance, and industry developments to investors and analysts. Requires financial modeling, public-company investor relations, Bloomberg, Excel, and PowerPoint expertise.