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Top Technical Support Jobs in Denver & Boulder, CO
eCommerce • Other • Software
As an Associate Technical Support Engineer, you will support customers by resolving inquiries via live chat, email, and phone calls, contributing to documentation and best practices, and analyzing patterns to improve customer experience.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
17 Days AgoSaved
Easy Apply
Easy Apply
Logistics
Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.
Top Skills:
Ai-Driven PlatformHardware And Software TroubleshootingNetworkingRemote Support ToolsTicketing Systems
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills:
JavaScriptLinearZapierZendesk
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.
Top Skills:
BgpClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Software • Big Data Analytics
The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.
Top Skills:
AWSAzureBashFlinkGCPKafkaLinuxPythonSQLTableau
Software
As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.
Top Skills:
ConfluenceGoogle SuiteRelational DatabasesRest ApisSalesforce
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills:
Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
Reposted 18 Days AgoSaved
Easy Apply
Easy Apply
Fintech
As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.
Top Skills:
CSSDatadogGitGoHTMLJavaJavaScriptPostmanPythonRest ApisTypescript
Blockchain
As a Technical Support Engineer, you'll identify and debug issues, maintain libraries, document evolving products, and enhance customer experiences with Jito Labs' MEV infrastructure.
Top Skills:
ClickhouseGitJavaScriptPythonRustSQLTypescript
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.
Top Skills:
CloverleafLinuxSQLWindows
Healthtech
The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.
Top Skills:
CoralogixJira Service ManagementNode.jsSalesforce
Artificial Intelligence • Healthtech
The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.
Top Skills:
Monday.ComSlackSQLZendesk
New
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Artificial Intelligence • Healthtech
Lead and mentor a team of Technical Support Engineers to provide exceptional customer support in a rapidly growing digital health SaaS company, focusing on efficiency and high-priority support areas.
Top Skills:
Data AnalysisJavaScriptNode.jsPythonSQLWeb Applications
Reposted 22 Days AgoSaved
Easy Apply
Easy Apply
Database • Analytics
Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.
Top Skills:
ClickhouseCloud Native SaasDatabasesDockerKafkaKinesisKubernetesOlapRabbitMQSpark
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills:
AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
Edtech
The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.
Top Skills:
CSSFreshdeskFreshworks Development Kit (Fdk)HTMLJavaScriptJIRAMicrosoft Power AutomatePower BIRestful
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.
Top Skills:
AutomationDwdm TechnologyFiber Optic TransportScripting LanguagesSwitching Equipment
Fintech • Software
The Technical Support Specialist at Sovos handles complex support cases, provides technical guidance, mentors team members, improves support processes, and collaborates with engineering teams to enhance customer satisfaction.
Top Skills:
Ai ToolsAPIsFreshdeskWeb TechnologiesZendesk
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
Software
The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.
Top Skills:
AndroidiOSLinuxmacOSWindows
Cannabis • Cloud • Payments • Software
As a Technical Product Support Specialist, you'll troubleshoot tech issues, assist customers with Flowhub products and hardware, and improve system interactions while collaborating with the product and engineering teams.
Top Skills:
Flowhub MauiFlowhub PayiOSmacOSPos HardwareWindows
Artificial Intelligence • Marketing Tech • Mobile • Software
The Customer Support Specialist will provide technical support, troubleshoot issues, and ensure outstanding customer experiences via email and live chat while collaborating with cross-functional teams.
Top Skills:
APIsSQL
Reposted 25 Days AgoSaved
Easy Apply
Easy Apply
Security • Software
As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.
Top Skills:
LinuxNessusScriptingSiemsSQLVirtualizationWindows
Software
The Technical Product Support Specialist provides technical support by troubleshooting complex issues, analyzing support data, and contributing to knowledge management efforts to enhance customer satisfaction and product quality.
Top Skills:
ExcelJIRASQLZendesk
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will provide exceptional customer support, guide integration with Veeam K10, and enhance customer experience through effective problem-solving and mentoring.
Top Skills:
Backup And RecoveryBash ScriptingCloudDockerKubernetesLinuxNetworkingVirtualization
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