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Top Technical Support Jobs in Denver & Boulder, CO
Sales • Software • Travel
Provide technical support to clients in both English and Italian, handle support inquiries, communicate across teams, and contribute to documentation.
Top Skills:
Customer Support Software
Sales • Software • Travel
As a Technical Support Specialist, you'll provide personalized support to clients, handle inbound/outbound inquiries, and collaborate with teams to improve service delivery.
Sales • Software • Travel
Provide expert technical support to clients via email and phone, manage support issues, and contribute to help documentation and standard procedures.
Sales • Software • Travel
As a Technical Support Specialist at FareHarbor, you will provide outstanding customer service by resolving technical issues, collaborating with teams, and enhancing support documentation.
Top Skills:
Communication ToolsTechnical Support Tools
Sales • Software • Travel
Join FareHarbor's Technical Support Team to provide exceptional customer service to clients, addressing technical issues via email and phone, and improving documentation and procedures.
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Artificial Intelligence • Fintech • Software
As Manager of Support Engineering, you will lead a technical support team, manage talent strategy, maintain technical proficiency, and drive operational excellence. You'll monitor key support metrics, act as a liaison with engineering, and participate in customer interactions, while fostering a high-performance culture.
Top Skills:
CoralogixGainsightHighspotJIRALookerPostmanSalesforceZendesk
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Technical Support Specialist, you'll provide real-time support for Motorola Solutions software in public safety, manage customer requests, and collaborate with teams to optimize processes and ensure their satisfaction.
Top Skills:
AndroidComptia Network+Google Workspace SuiteiOSMicrosoft Windows ApplicationsMicrosoft Windows Desktop Operating SystemsMicrosoft Windows Server
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.
Top Skills:
DocumentationLinuxSaaSTechnical Support
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Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Other • Utilities
This role involves designing, implementing, and deploying software solutions for Microsoft Dynamics 365 CCaaS, requiring collaboration with engineering teams and troubleshooting support for operational stability.
Top Skills:
CcaasMicrosoft Dynamics 365
Fintech • Payments • Software • Financial Services
As a Technical Support Specialist, assist customers by troubleshooting advanced technical issues, managing investigations, and collaborating with engineering teams to diagnose and resolve problems.
Top Skills:
IntercomQuickbooks Online
Artificial Intelligence • Healthtech
The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.
Top Skills:
Monday.ComSlackSQLZendesk
Edtech
The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.
Top Skills:
CSSFreshdeskFreshworks Development Kit (Fdk)HTMLJavaScriptJIRAMicrosoft Power AutomatePower BIRestful
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills:
AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
Healthtech
The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.
Top Skills:
CoralogixJira Service ManagementNode.jsSalesforce
Artificial Intelligence • Healthtech
Lead and mentor a team of Technical Support Engineers to provide exceptional customer support in a rapidly growing digital health SaaS company, focusing on efficiency and high-priority support areas.
Top Skills:
Data AnalysisJavaScriptNode.jsPythonSQLWeb Applications
Fintech • Software
The Technical Support Specialist at Sovos handles complex support cases, provides technical guidance, mentors team members, improves support processes, and collaborates with engineering teams to enhance customer satisfaction.
Top Skills:
Ai ToolsAPIsFreshdeskWeb TechnologiesZendesk
Artificial Intelligence • Information Technology • Software
The Technical Support Engineer troubleshoots technical issues, manages communication with customers, and creates documentation for Zoom products, requiring technical support experience and product knowledge.
Top Skills:
Azure AdCcaasFirewallH323Microsoft ExchangeMicrosoft Office 365NetworkingSipSsoVoip
Hardware • Information Technology • Other • Software • Analytics
The Technical Support Analyst ensures high customer satisfaction by resolving client incidents, providing support via phone and email, and improving operational processes. Responsibilities include troubleshooting applications, problem resolution, and maintaining service levels in a 24/7 environment.
Top Skills:
ConfluenceHTMLJIRASaaSSalesforceSQLXML
Hardware • Information Technology • Other • Software • Analytics
As a Technical Support Analyst, you'll provide exceptional customer support, resolve client incidents, and enhance your technical expertise in a fast-paced environment. You'll troubleshoot systems and communicate effectively with both technical and non-technical personnel while maintaining high customer satisfaction levels.
Top Skills:
ConfluenceHTMLJIRASalesforceScriptingSoftware As A Service (Saas)SQLWindowsXML
Top Denver & Boulder, CO Companies Hiring Technical Supports
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