Top Technical Support Jobs in Denver & Boulder, CO

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The Installation Manager oversees POS deployments, manages contractors, ensures installation standards, and provides troubleshooting support. The role also involves quality monitoring and cross-functional coordination with various teams.

As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

The role involves supporting customers with benefits administration issues, troubleshooting complex problems, and collaborating with multiple teams to improve product functionality and customer experience. Candidates should have a strong background in US benefits administration and exceptional problem-solving skills.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

The Technical Support Specialist provides technical assistance to users, managing support tickets, troubleshooting issues, and improving user experience through documentation and feedback. They work with support teams to resolve issues related to Thunderbird's subscription products, utilizing empathy and strong communication skills.

As a Technical Support Specialist at Thunderbird, you will manage technical support tickets, troubleshoot email and configuration issues, and assist users through various support channels. You'll engage with users, document recurring issues, and contribute to improving support practices based on user feedback.

As a Technical Support Engineer, you'll manage customer inquiries, collaborate with product teams, enhance support documentation, analyze metrics, and drive process improvements.

As a Technical Support Engineer, you'll resolve technical issues, provide exceptional customer service, and collaborate with internal teams to support clients' cybersecurity needs.

The Technical Support Engineer provides enterprise-level support for automated systems in logistics and fulfillment, troubleshooting complex operational issues and guiding customers through technical challenges.

The Ecosystem Technical Support Specialist provides technical support by managing incidents, analyzing data for root causes, and training team members while ensuring customer satisfaction in a SaaS environment.

Provide technical and client support for veterinary clinics using Telemedicine services, troubleshoot connectivity issues, and assist with software configuration.

Provide technical support to B2B customers, troubleshoot issues, develop internal tools, and improve documentation. Collaborate with engineering for continuous support improvement.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

First point of contact for clients via Zendesk; troubleshoot and resolve product and integration issues, liaise with Sales/Customer Success, build Salesforce knowledge, and escalate complex problems.

The Machine Control Product Specialist provides technical support, analyzes system performance, conducts testing, and empowers users through training to enhance construction productivity.