Top Technical Support Jobs in Denver & Boulder, CO

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

The Installation Manager oversees POS deployments, manages contractors, ensures installation standards, and provides troubleshooting support. The role also involves quality monitoring and cross-functional coordination with various teams.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Specialist at Vanta, you will provide technical assistance to customers, troubleshoot issues, and document solutions while collaborating with support and engineering teams to enhance customer experience.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

The role involves driving technical escalations, optimizing support processes, analyzing KPIs, and collaborating with Product and R&D teams to enhance customer experience.

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

As a Technical Support Account Manager, you'll manage strategic SaaS and On-Premise customers, ensuring satisfaction and addressing operational challenges while acting as their trusted advisor.

The Technical Support Engineer assists customers by resolving service requests through calls, tickets, and chats, requiring strong communication and problem-solving skills.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Customer Technical Support Specialist resolves software-related issues, providing technical support and ensuring a seamless user experience while collaborating with teams to improve product functionality.

The Technical Support Analyst provides client support by investigating issues, managing tickets, coordinating with engineering teams, and ensuring client satisfaction.

This role involves providing L1 technical support for enterprise customers, troubleshooting issues, and collaborating with engineering teams while ensuring excellent customer service and documentation.

The Technical Support Specialist provides high-quality support for a SaaS-based CLM platform, resolving technical issues for enterprise customers. They leverage AI tools, manage integrations, and enhance customer experience through collaboration and proactive support.

The Solutions Architect I provides technical support and customer service, assisting clients with system implementation and enhancements. Responsibilities include managing data audits, investigating support issues, and collaborating with development teams to improve software functionality.

The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.

Manage project activities for Technical Support and User Engagement, coordinating documentation and training, while ensuring compliance with federal practices.

Lead Technical Support and User Engagement activities for a federal data access program, managing documentation and user engagement tasks while overseeing program operations.