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Top Technical Support Jobs in Denver & Boulder, CO
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Provide technical hardware and software support for customers, troubleshoot complex issues, manage tickets, and collaborate with product teams to enhance customer experience.
Top Skills:
CrmsJSONPythonSaaSSalesforceZendesk
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer resolves technical challenges, manages case documentation, and collaborates with teams to enhance customer experiences.
Top Skills:
Cloud/Saas ArchitectureSalesforceServicecloudSQL
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 5 Hours AgoSaved
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Easy Apply
Logistics
Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.
Top Skills:
Remote Supporting ToolsTicketing Systems
Reposted 5 Hours AgoSaved
Easy Apply
Easy Apply
Logistics
Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.
Top Skills:
ItRemote Supporting ToolsRoboticsTechnical SupportTicketing Systems
Insurance • Software
As a Level 2 Support Engineer, you'll resolve technical issues, assist frontline support, document solutions, and contribute to customer knowledge base.
Top Skills:
JavaScriptPythonSQL
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Insurance • Software
Serve as the first point of contact for customer support, performing initial troubleshooting, resolving common issues, and escalating as necessary while maintaining response times.
Top Skills:
SQL
Information Technology • Consulting
The Technical Support Engineer II resolves complex technical issues, provides in-depth support, manages escalations, and communicates with customers while documenting solutions and participating in on-call support.
Top Skills:
Client Server ArchitectureDatabase SystemsSQLWireshark
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
As a Technical Support Engineer, you will resolve customer issues with Confluent deployments, improve documentation, and enhance team knowledge of Apache Kafka.
Top Skills:
AnsibleApache KafkaAWSKubernetesLinux/UnixSsl/TlsTerraform
Software
The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.
Top Skills:
DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Software
The Technical Support Specialist provides advanced troubleshooting for ERP system issues, collaborates with internal teams on technical problems, and enhances documentation while ensuring customer satisfaction and continuous improvement of support processes.
Top Skills:
Api DiagnosticsErp SystemsJIRAMicrosoft DynamicsNetSuiteSage IntacctSalesforceSQL
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills:
AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Software
As a Technical Support Analyst, you will diagnose and resolve technical issues, ensure customer satisfaction, and streamline support workflows for Generative AI solutions.
Top Skills:
APIsCloud PlatformsCrm ToolsGenerative AiHubspotSalesforceWorkflow Automation ToolsZendesk
Information Technology • Consulting
Provide advanced technical support for Merge Healthcare products, troubleshoot issues, improve customer satisfaction, and manage documentation within CRM.
Top Skills:
BashComputer HardwareDb2DicomHl-7JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Software • Cybersecurity
The Technical Support Engineer will provide technical assistance, diagnose issues, maintain records, and collaborate with teams to resolve customer concerns.
Top Skills:
HardwareJIRANetwork ProtocolsSoftwareZendesk
Logistics • Software
The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.
Top Skills:
MS OfficeVpn Clients
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills:
DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
Software
As a Technical Support Engineer at Vanta, you'll resolve complex technical issues, improve customer experience, collaborate with teams, and create documentation.
Top Skills:
Auth0AWSAzureDatadogGCPGraphQLLinuxmacOSMongoDBNoSQLO365OauthOktaRestSAMLScimSQLWindows
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for Siemens X-ray/Vascular products, assisting Field Service Engineers and customers with performance issues, training and ensuring service excellence.
Top Skills:
Artis QArtis ZeeArtis ZeegoDicomGehc Escalation ProcessIconoPacsPhenoPortable X-RayR & FRadSiebal Crm SoftwareSiemens Axiom Artis
Top Denver & Boulder, CO Companies Hiring Technical Supports
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