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Top Technical Support Jobs in Denver & Boulder, CO
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 4 Days AgoSaved
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Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.
Top Skills:
DocumentationLinuxSaaSTechnical Support
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Manage a Technical Support Engineering team, providing technical assistance for video and networking technologies, mentoring staff, and overseeing operations. Responsible for strategic direction, cross-functional support, and technical documentation management in a fast-paced environment.
Top Skills:
AdbCisco CcnaComptia A+/Net+/Linux+LinuxLpi Linux EssentialsQamRf
Fintech • Software
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Sales • Software • Travel
Provide technical support to clients in both English and Italian, handle support inquiries, communicate across teams, and contribute to documentation.
Top Skills:
Customer Support Software
Sales • Software • Travel
As a Technical Support Specialist, you'll provide personalized support to clients, handle inbound/outbound inquiries, and collaborate with teams to improve service delivery.
Sales • Software • Travel
Provide expert technical support to clients via email and phone, manage support issues, and contribute to help documentation and standard procedures.
Sales • Software • Travel
Join FareHarbor's Technical Support Team to provide exceptional customer service to clients, addressing technical issues via email and phone, and improving documentation and procedures.
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Sales • Software • Travel
As a Technical Support Specialist at FareHarbor, you will provide outstanding customer service by resolving technical issues, collaborating with teams, and enhancing support documentation.
Top Skills:
Communication ToolsTechnical Support Tools
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Technical Support Specialist, you'll provide real-time support for Motorola Solutions software in public safety, manage customer requests, and collaborate with teams to optimize processes and ensure their satisfaction.
Top Skills:
AndroidComptia Network+Google Workspace SuiteiOSMicrosoft Windows ApplicationsMicrosoft Windows Desktop Operating SystemsMicrosoft Windows Server
Artificial Intelligence • Information Technology • Software
Provide technical support for Zoom products, manage support cases, assist customers with integrations, and create documentation.
Top Skills:
Google CalendarHubspotMarketoMicrosoft Office 365SalesforceVideo Conferencing TechnologiesZoom
Other
As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.
Top Skills:
It HelpdeskServicenow
Information Technology
Provide technical support for hardware and software issues, troubleshoot CSI products, mentor staff, and ensure positive customer experience.
Top Skills:
General SqlTicketing Software
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
Software
The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.
Top Skills:
APIsAutomationScriptingSecurity
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Technical Support Specialist manages escalated customer issues, providing troubleshooting, documentation, and cross-functional collaboration with engineering and product teams. This entry-level role develops into Senior Technical Support positions.
Top Skills:
JIRASalesforce
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
Lead a global team of Tier II Technical Support Specialists, focusing on advanced customer escalations, operational excellence, and cross-functional collaboration with Engineering and Product teams.
Top Skills:
JIRASalesforce
Hardware • Information Technology • Other • Software • Analytics
As a Technical Support Analyst, you'll troubleshoot technical issues, communicate solutions, and collaborate with teams to enhance logistical software systems.
Top Skills:
AndroidAngularHTMLJIRALinuxReactRestSoapSQLTrimble TransportationWindowsXML
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer resolves technical challenges, manages case documentation, and collaborates with teams to enhance customer experiences.
Top Skills:
Cloud/Saas ArchitectureSalesforceServicecloudSQL
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