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Top Technical Support Jobs in Denver & Boulder, CO
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills:
AndroidPos SystemsTeamviewer
Reposted 4 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
Reposted 4 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
The Installation Manager oversees POS deployments, manages contractors, ensures installation standards, and provides troubleshooting support. The role also involves quality monitoring and cross-functional coordination with various teams.
Top Skills:
Android-Based SystemsLogmeinNetworkingPos SystemsRemote Support ToolsTeamviewer
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Fintech • Information Technology • Software • Financial Services
The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.
Top Skills:
JavaScriptSQLZendesk
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
HR Tech • Information Technology • Professional Services • Sales • Software
The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.
Top Skills:
APIsDatadogSplunkSQLWebhooks
Software
As a Technical Support Specialist, you will provide proactive support to customers via email and phone, resolve issues, and collaborate with teams to enhance user experience.
Top Skills:
Crm SystemsTicketing SystemsZendesk
New
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The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Cloud • Digital Media • Professional Services • Database
The Technical Support Specialist will provide exceptional support in media and entertainment, addressing customer issues, training, and driving product improvements while mentoring the support team.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.
Top Skills:
BgpBlue Planet SoftwareClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Security • Cybersecurity
The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.
Top Skills:
AWSEdrEppFirewallsIds/IpsNgavNgfwSIEMSQLVMwareXdr
Automation • Manufacturing
The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.
Top Skills:
Asp.NetCsi MongooseHTMLInfor Cloudsuite Industrial (Csi)Infor OsJavaScriptJqueryMicrosoft Power PlatformPower BISQL
Information Technology • Consulting
The Technical Support Engineer provides advanced support for Merge Healthcare products, resolving technical issues and enhancing customer satisfaction through effective communication and problem-solving skills.
Top Skills:
BashDb2DicomHl7JavaKornMedical Information SystemsOraclePerlSQLVb
Cloud • Security
The Technical Support Escalation Director manages customer escalations and coordinates support teams to resolve complex issues while maintaining high-level customer relations and communication.
Top Skills:
Identity SecurityPrivileged Access Management
Artificial Intelligence • Healthtech • Software
The Senior Manager of Technical Support oversees support operations, aiming to enhance customer experiences and team engagement, while ensuring high-quality service and effective issue resolution.
Top Skills:
Amazon Web Services (Aws)AndroidiOSLinuxSalesforce
Information Technology • Software
The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.
Top Skills:
AWSAzureSQLZendesk
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Reposted 3 Days AgoSaved
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
Lead the global technical support strategy across UCaaS, CCaaS, and AI products, managing 500+ support professionals and driving customer outcomes and operational excellence.
Top Skills:
AIAutomationCcaasCloud CommunicationsSaaSSipUcaasVoip
Financial Services
The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.
Top Skills:
BashGoJavaScriptPython
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