Top Technical Support Jobs in Denver & Boulder, CO

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

The Installation Manager oversees POS deployments, manages contractors, ensures installation standards, and provides troubleshooting support. The role also involves quality monitoring and cross-functional coordination with various teams.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.

The Technical Support Engineer provides advanced support for Merge Healthcare products, resolving technical issues and enhancing customer satisfaction through effective communication and problem-solving skills.

The Technical Support Escalation Director manages customer escalations and coordinates support teams to resolve complex issues while maintaining high-level customer relations and communication.

The Senior Manager of Technical Support oversees support operations, aiming to enhance customer experiences and team engagement, while ensuring high-quality service and effective issue resolution.

The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

Lead the global technical support strategy across UCaaS, CCaaS, and AI products, managing 500+ support professionals and driving customer outcomes and operational excellence.

The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.

Provides end-user support for technical issues, responds to requests via phone and email, and documents resolutions.

The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.

As a Technical Support Engineer, you'll resolve issues for customers, manage support tickets, guide clients through products, and create resources to improve support efficiency.

As a Technical Support Advisor, you will provide technical assistance and support to German and UK customers via multiple channels, troubleshoot issues, and manage sales or returns requests while collaborating with internal teams.

The Technical Support Engineer at DigiCert provides customer support for the DigiCert One platform, resolving issues via phone and email while collaborating with cross-functional teams.

Lead the AMER support team, manage escalations and performance, ensure SLA compliance, and communicate with customers during incidents while mentoring team members and driving process improvements.