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Top Technical Support Jobs in Denver & Boulder, CO
Fintech • Software
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Sales • Software • Travel
Provide technical support to clients in both English and Italian, handle support inquiries, communicate across teams, and contribute to documentation.
Top Skills:
Customer Support Software
Sales • Software • Travel
As a Technical Support Specialist, you'll provide personalized support to clients, handle inbound/outbound inquiries, and collaborate with teams to improve service delivery.
Sales • Software • Travel
Provide expert technical support to clients via email and phone, manage support issues, and contribute to help documentation and standard procedures.
Sales • Software • Travel
Join FareHarbor's Technical Support Team to provide exceptional customer service to clients, addressing technical issues via email and phone, and improving documentation and procedures.
Sales • Software • Travel
As a Technical Support Specialist at FareHarbor, you will provide outstanding customer service by resolving technical issues, collaborating with teams, and enhancing support documentation.
Top Skills:
Communication ToolsTechnical Support Tools
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Technical Support Specialist, you'll provide real-time support for Motorola Solutions software in public safety, manage customer requests, and collaborate with teams to optimize processes and ensure their satisfaction.
Top Skills:
AndroidComptia Network+Google Workspace SuiteiOSMicrosoft Windows ApplicationsMicrosoft Windows Desktop Operating SystemsMicrosoft Windows Server
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.
Top Skills:
DocumentationLinuxSaaSTechnical Support
New
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Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Cloud • Information Technology • Security • Software
As a Product Support Technical Specialist, you will coordinate the Service Request lifecycle, triage issues, manage SLAs, and facilitate communication between teams to resolve customer-reported issues efficiently.
Top Skills:
JIRASalesforceServicenowZendesk
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills:
JavaScriptLinearZapierZendesk
Software • Big Data Analytics
The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.
Top Skills:
AWSAzureBashFlinkGCPKafkaLinuxPythonSQLTableau
Software
As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.
Top Skills:
ConfluenceGoogle SuiteRelational DatabasesRest ApisSalesforce
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills:
Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
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Fintech
As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.
Top Skills:
CSSDatadogGitGoHTMLJavaJavaScriptPostmanPythonRest ApisTypescript
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.
Top Skills:
DicomMicrosoft Office SuiteNetworkingPacsSiebel Crm
Other • Utilities
This role involves designing, implementing, and deploying software solutions for Microsoft Dynamics 365 CCaaS, requiring collaboration with engineering teams and troubleshooting support for operational stability.
Top Skills:
CcaasMicrosoft Dynamics 365
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
Lead a global team of Tier II Technical Support Specialists, focusing on advanced customer escalations, operational excellence, and cross-functional collaboration with Engineering and Product teams.
Top Skills:
JIRASalesforce
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Technical Support Specialist manages escalated customer issues, providing troubleshooting, documentation, and cross-functional collaboration with engineering and product teams. This entry-level role develops into Senior Technical Support positions.
Top Skills:
JIRASalesforce
Fintech • Information Technology • Payments
The Sr. Network Engineer at Visa is responsible for architecting, designing, and supporting complex network systems, ensuring reliability, and providing technical consultancy for network solutions.
Top Skills:
LanNetwork DesignNetwork SystemsRoutingSwitchingTechnical SupportTelecommunicationsVisanetVpnWan
Information Technology • Security • Software
The Technical Support Engineer-Level 3 leads complex technical support for clients, handles escalated issues, and mentors team members while improving customer experience.
Top Skills:
AjaxAsp.NetC#CSSHTMLIisJavaScriptMs Sql ServerSalesforce CRMTfsVisual Studio .NetXML
Top Denver & Boulder, CO Companies Hiring Technical Supports
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