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Top Technical Support Jobs in Denver & Boulder, CO
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills:
AndroidPos SystemsTeamviewer
Reposted 5 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
Reposted 5 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
The Installation Manager oversees POS deployments, manages contractors, ensures installation standards, and provides troubleshooting support. The role also involves quality monitoring and cross-functional coordination with various teams.
Top Skills:
Android-Based SystemsLogmeinNetworkingPos SystemsRemote Support ToolsTeamviewer
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Fintech • Information Technology • Software • Financial Services
The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.
Top Skills:
JavaScriptSQLZendesk
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
Artificial Intelligence • Legal Tech • Software
As a Technical Support Specialist at Legora, you'll deliver exceptional customer service, resolve complex issues, and collaborate with teams to improve user experience, while mastering Legora's platform and creating resources for users.
Top Skills:
IntercomZendesk
Software
The Technical Support Representative provides tiered help desk support, troubleshooting, customer communication, installation, and maintenance of applications and systems for clients and internal users.
Top Skills:
Ai ModelsCrystal ReportsCSSHTMLLog File AnalysisMicrosoft ApplicationsMicrosoft Sql ServerNetworkingOracleScriptingServer ManagementSQLVirtual MachinesWindows Home And Server OsXML
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Software
As a Technical Support Specialist, you will provide proactive support to customers via email and phone, resolve issues, and collaborate with teams to enhance user experience.
Top Skills:
Crm SystemsTicketing SystemsZendesk
Other
The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Cloud • Digital Media • Professional Services • Database
The Technical Support Specialist will provide exceptional support in media and entertainment, addressing customer issues, training, and driving product improvements while mentoring the support team.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.
Top Skills:
BgpBlue Planet SoftwareClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Security • Cybersecurity
The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.
Top Skills:
AWSEdrEppFirewallsIds/IpsNgavNgfwSIEMSQLVMwareXdr
Automation • Manufacturing
The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.
Top Skills:
Asp.NetCsi MongooseHTMLInfor Cloudsuite Industrial (Csi)Infor OsJavaScriptJqueryMicrosoft Power PlatformPower BISQL
Artificial Intelligence • Healthtech • Software
The Senior Manager of Technical Support oversees support operations, aiming to enhance customer experiences and team engagement, while ensuring high-quality service and effective issue resolution.
Top Skills:
Amazon Web Services (Aws)AndroidiOSLinuxSalesforce
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Reposted 4 Days AgoSaved
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Financial Services
The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.
Top Skills:
BashGoJavaScriptPython
Information Technology
Provides end-user support for technical issues, responds to requests via phone and email, and documents resolutions.
Top Skills:
Help Desk SoftwareTechnical Support
Cloud • Digital Media • Information Technology
The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.
Top Skills:
Api KeysAPIsGitLinearLogging ToolsMonitoring ToolsNotionOauth2Observability ToolsRest ApisSlack
Software • Cybersecurity
As a Technical Support Engineer, you'll resolve issues for customers, manage support tickets, guide clients through products, and create resources to improve support efficiency.
Top Skills:
Ci/CdCircleCIDiscordGithub ActionsJavaScriptJSONPythonSlackZendesk
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