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Top Technical Support Jobs in Denver & Boulder, CO
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills:
AndroidPos SystemsTeamviewer
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.
Top Skills:
.NetAPIsCSSDnsDockerGoHTMLHttp/SJavaJavaScriptKubernetesLinuxOpenshiftPythonReactTcp/IpVue
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.
Top Skills:
GitIntercomJIRASlack
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Sales • Software • Travel
Provide bilingual (English/French) technical support via phone and email, become an expert in FareHarbor, troubleshoot client issues, communicate cross-team, contribute documentation, and improve SOPs.
Sales • Software • Travel
Provide bilingual (Spanish/English) technical customer support via phone and email, troubleshoot client issues, document solutions, communicate with internal teams, contribute to help docs, and follow/improve standard operating procedures while working flexible shifts.
Sales • Software • Travel
Provide inbound/outbound technical support in English and German, troubleshoot client issues via phone and email, document solutions, communicate with internal teams, contribute to help documentation, and follow standard operating procedures while maintaining excellent customer service.
Sales • Software • Travel
Provide white-glove technical customer support for FareHarbor clients via phone and email. Become an expert user, troubleshoot issues, communicate cross-functionally, document solutions, contribute to help docs, and improve standard operating procedures while supporting variable shifts.
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Sales • Software • Travel
Provide inbound/outbound technical support (phone and email) for FareHarbor clients; become a product expert, troubleshoot issues, communicate with internal teams, contribute product feedback and help documentation, and follow and improve standard operating procedures. Requires shift flexibility.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Legal Tech • Software • Generative AI
In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.
Top Skills:
Ai Observability ToolingAPIsCloud Storage (SharepointDropbox)JavaScriptOauthOnedrivePythonSQL
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.
Top Skills:
ExcelSplunkSQL
Other
The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Healthtech • Telehealth
Provide first-line remote technical support, troubleshoot product issues, document service requests, and improve service operations while ensuring compliance and customer satisfaction.
Top Skills:
Data AnalysisRegulatory ComplianceService Management Systems
Information Technology • Database • Cybersecurity
As a Technical Support Specialist at ALLO, you'll assist customers with technical issues related to internet and voice services, providing excellent customer service and collaboration within a team environment.
Top Skills:
Broadband ComponentsComputer SystemsHome Networking
Financial Services
As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.
Top Skills:
Chrome Dev ToolsPostgresSQLZendesk
Automation • Manufacturing
The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.
Top Skills:
Asp.NetCsi MongooseHTMLInfor Cloudsuite Industrial (Csi)Infor OsJavaScriptJqueryMicrosoft Power PlatformPower BISQL
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Information Technology • Software
The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.
Top Skills:
AWSAzureSQLZendesk
Software
The Tier 2 Technical Support Specialist resolves complex technical issues, trains Tier 1 team members, and collaborates with other teams to enhance customer satisfaction.
Top Skills:
APIsSftpSso
Top Denver & Boulder, CO Companies Hiring Technical Supports
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