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Top Technical Support Jobs in Denver & Boulder, CO
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.
Top Skills:
ConfluenceCSSDnsGoogle WorkspaceHTMLJavaScriptJIRASlackWebflowZendeskZoom
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 18 Days AgoSaved
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Easy Apply
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.
Top Skills:
DocumentationLinuxSaaSTechnical Support
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Cloud • Information Technology • Security • Software • Cybersecurity
The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.
Top Skills:
AWSAzureGCPHTTPNgfwSAMLSd-WanSslSsl/Ipsec VpnsTcp/Ip
New
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Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Healthtech
Manage and supervise a team of customer technical specialists, ensuring service quality and adherence to processes, while also driving improvement initiatives and handling customer grievances.
Top Skills:
Microsoft Power BiOracle Business IntelligenceSales Force
Information Technology • Software
The role involves supervising the technical support team, providing high-quality customer support, mentoring staff, monitoring SLAs, and collaborating with cross-functional teams.
Top Skills:
JIRASalesforceZendesk
Cloud • Digital Media • Professional Services • Database
The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Reposted 5 Hours AgoSaved
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Logistics
Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.
Top Skills:
Ai-Driven PlatformHardware And Software TroubleshootingNetworkingRemote Support ToolsTicketing Systems
Information Technology • Internet of Things • Software
The Technical Support Engineer delivers technical support for Lynx products, resolving issues, guiding deployments, and collaborating with teams for product feedback.
Top Skills:
ArmC/C++LinuxRtosVirtualized EnvironmentsX86
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills:
JavaScriptLinearZapierZendesk
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills:
Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
Reposted YesterdaySaved
Easy Apply
Easy Apply
Fintech
As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.
Top Skills:
CSSDatadogGitGoHTMLJavaJavaScriptPostmanPythonRest ApisTypescript
Information Technology • Consulting
As a Technical Support Engineer, you will diagnose technical issues, provide solutions, and ensure customer satisfaction across various environments, collaborating with teams for process improvements.
Top Skills:
APIsCustomer Support ToolsLinuxSQLTicketing SystemsWeb BrowsersWindows
Software
As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.
Top Skills:
ConfluenceGoogle SuiteRelational DatabasesRest ApisSalesforce
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer I will provide expert troubleshooting and customer support for Axon products, ensuring client satisfaction and effective issue resolution while collaborating with law enforcement agencies.
Top Skills:
AndroidCloud SolutionsComputer NetworkingCustomer ServiceiOSJIRASalesforceSecure ShellSplunkWindows Server Administration
Artificial Intelligence • Information Technology • Software
Provide technical support for Zoom products, manage support cases, assist customers with integrations, and create documentation.
Top Skills:
Google CalendarHubspotMarketoMicrosoft Office 365SalesforceVideo Conferencing TechnologiesZoom
Top Denver & Boulder, CO Companies Hiring Technical Supports
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