Top Technical Support Jobs in Denver & Boulder, CO

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As Manager of Support Engineering, you will lead a technical support team, manage talent strategy, maintain technical proficiency, and drive operational excellence. You'll monitor key support metrics, act as a liaison with engineering, and participate in customer interactions, while fostering a high-performance culture.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

The Technical Support Engineer resolves technical challenges, manages case documentation, and collaborates with teams to enhance customer experiences.

The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.

The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.

Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.

The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.

Lead and mentor a team of Technical Support Engineers to provide exceptional customer support in a rapidly growing digital health SaaS company, focusing on efficiency and high-priority support areas.

The Technical Support Specialist at Sovos handles complex support cases, provides technical guidance, mentors team members, improves support processes, and collaborates with engineering teams to enhance customer satisfaction.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.

The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.

As a Technical Support Associate, you'll help customers troubleshoot software issues, educate them on product usage, and document resolutions while ensuring a positive customer experience.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.

Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.

As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.

The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.

The Technical Support Engineer will manage software upgrades, troubleshoot robotic system issues, and collaborate with internal teams to enhance operations.

The Technical Support Engineer at DigiCert supports US customers on the DigiCert One platform. Responsibilities include resolving certificate lifecycle issues via phone and email, collaborating with validation teams, and contributing to the knowledge base.