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Top Technical Support Jobs in Denver & Boulder, CO

Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Colorado, CO
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.
Top Skills: Ai Observability ToolingAPIsCloud Storage (SharepointDropbox)JavaScriptOauthOnedrivePythonSQL
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Colorado, CO
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills: AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Reposted 7 Days AgoSaved
Easy Apply
In-Office
Colorado, CO
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills: AndroidPos SystemsTeamviewer
12 Days AgoSaved
Easy Apply
Remote or Hybrid
Colorado, CO
Easy Apply
107K-162K Annually
Senior level
107K-162K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills: Ai ToolsLookerSQLTableau
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Colorado, CO
Easy Apply
71K-108K Annually
Mid level
71K-108K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills: CrmsIotSaaSSalesforceZendesk
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Colorado, CO
Easy Apply
62K-94K Annually
Mid level
62K-94K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills: Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Colorado, CO
Easy Apply
46K-62K Annually
Senior level
46K-62K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills: APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
15 Days AgoSaved
Remote or Hybrid
Colorado, CO
74K-92K Annually
Entry level
74K-92K Annually
Entry level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.
Top Skills: GitIntercomJIRASlack
Reposted 16 Days AgoSaved
In-Office or Remote
Colorado, CO
60K-64K Annually
Junior
60K-64K Annually
Junior
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills: ConfluenceExcelJIRAMS OfficeSalesforce
Reposted 13 Hours AgoSaved
Remote
Colorado, CO
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 22 Days AgoSaved
Remote
Colorado, CO
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 2 Days AgoSaved
Easy Apply
Remote
Colorado, CO
Easy Apply
188K-235K Annually
Mid level
188K-235K Annually
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
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Reposted 13 Hours AgoSaved
Remote
Colorado, CO
95K-115K Annually
Mid level
95K-115K Annually
Mid level
Internet of Things
The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.
Top Skills: AWSAws CloudwatchAzureBashConfluenceDatadogGCPIotJIRAPythonSalesforceSplunk
YesterdaySaved
Remote
Colorado, CO
60K-83K Annually
Junior
60K-83K Annually
Junior
Payments • Software • Automation
As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.
Top Skills: APIsErpHubspotNetSuitePayment SystemsQuickbooksSQLStripeZendesk
YesterdaySaved
In-Office
Colorado, CO
25K-28K Hourly
Mid level
25K-28K Hourly
Mid level
Healthtech
The Technical Support Specialist provides technical and medical support to veterinary clinics, troubleshooting issues and maintaining customer relationships through calls, emails, and accurate recordkeeping.
Top Skills: Crm SoftwareEmailInternet SoftwareMicrosoft Office SuitePoint Of Care Systems
2 Days AgoSaved
Remote
Colorado, CO
90K-173K Annually
Senior level
90K-173K Annually
Senior level
Big Data • Cloud • Software • Analytics
Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.
Top Skills: AnsibleBashCgiCloud-Based TechnologyDockerElk StackIpfixJSONKubernetesMongoDBNetconfNetflowNetworkingPerlPHPPostgresPythonRest ApisSdnStunTelecommunicationTr-069XMLYang
2 Days AgoSaved
Remote
Colorado, CO
58K-78K Annually
Junior
58K-78K Annually
Junior
Information Technology • Software
The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.
Top Skills: Acf2AdabasCicsDb2Ibm Z/OsIdmsImsIspfJclJdbcMicrosoft Sql ServerOdbcOracleOracleRacfRed Hat LinuxRestSmp/ESoapSun SolarisTcp/IpTop SecretVisual Studio .NetVsamWeb ServicesWebsphereWsdl
2 Days AgoSaved
Remote
Colorado, CO
90K-173K Annually
Senior level
90K-173K Annually
Senior level
Big Data • Cloud • Software • Analytics
The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.
Top Skills: 802.11BashCgiCloud TechnologyDhcpDnsFirewallsHTTPIgmpIpfixIptvJSONL2 SwitchingL3 RoutingLinuxNatNetworkingPerlPHPPythonQos/DscpRestScriptingSnmpSoftware As A ServiceSQLStunTcp/IpTr-069Vlans
2 Days AgoSaved
Remote
Colorado, CO
Mid level
Mid level
Security • Software • Cybersecurity
The Technical Support Engineer assists US customers with the DigiCert One platform, resolves certificate lifecycle issues, and collaborates with internal teams for solutions.
Top Skills: DnsPkiRest Api
2 Days AgoSaved
Remote
Colorado, CO
Junior
Junior
Software
The Technical Support Engineer will provide first-line support, debug technical issues, create documentation, and collaborate across teams to improve processes.
Top Skills: Ci/Cd SystemsDatadogDeveloper ToolsGitGitLinearPylon
Reposted 2 Days AgoSaved
Remote
Colorado, CO
54K-80K Annually
Junior
54K-80K Annually
Junior
Information Technology • Consulting
Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.
Top Skills: BashDb2DicomEmrHisHl7JavaKornMedical Imaging SolutionsOraclePacsPerlRisSQLVb
Reposted 2 Days AgoSaved
In-Office
Colorado, CO
26-30 Hourly
Junior
26-30 Hourly
Junior
Financial Services
The Technical Support Specialist provides Tier 1 support to users for IT issues, troubleshooting hardware, software, and network problems, and ensures timely ticket resolution and documentation.
Top Skills: Active DirectoryApple Mac-OsxBomgarExchangeGotoassistOffice365ServicenowWindows
5 Days AgoSaved
Remote
Colorado, CO
50K-61K Annually
Junior
50K-61K Annually
Junior
Information Technology • Software • Analytics
The Technical Support Analyst provides frontline technical support, troubleshooting basic issues, documenting tickets, and collaborating with teams to ensure system stability and positive customer experience.
Top Skills: APIsExcelJSONSQLUnix/Linux
Reposted 5 Days AgoSaved
In-Office
Colorado, CO
65K-159K Annually
Senior level
65K-159K Annually
Senior level
Artificial Intelligence • Information Technology • Software
Provide elevated technical support to Zoom customers, resolve support cases, maintain product proficiency, and create documentation.
Top Skills: Google CalendarHubspotMarketoMicrosoft Office 365SalesforceVideo ConferencingZoom
6 Days AgoSaved
Remote
Colorado, CO
90K-140K Annually
Junior
90K-140K Annually
Junior
Other
The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills: 5GDasLteRf Testing
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