Top Technical Support Jobs in Denver & Boulder, CO

As an Engineering Tools Technical Support Analyst at BAE Systems, responsible for supporting Software Engineering application environments using tools like JIRA, Bitbucket, and Confluence. Duties include design, operation, troubleshooting, and documentation of tool environments. Strong customer service, communication, and organizational skills required. Collaboration with peers and ability to work in dynamic environments are key.

The Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues related to performance and instance availability within the ServiceNow platform. The role involves mentoring junior team members and working outside normal business hours as needed. Strong technical and interpersonal skills are required for this customer-facing position.

Join SRAM's world-class Technical Service team to provide sales & technical assistance to consumers. Responsibilities include providing technical product support, delivering product information to consumers, and managing consumer direct orders.

Diagnose and troubleshoot RingCentral Unified Communications issues, provide technical support to Enterprise customers, train customer administration of RingCentral platform, and manage customer expectations to ensure high satisfaction levels.

The FareHarbor Technical Support Team is seeking individuals fluent in English and Italian to provide exceptional customer support, handle support requests, and collaborate with teams to ensure client needs are met. This role involves becoming an expert FareHarbor user, communicating effectively with customers, and contributing to product improvement. Fluent in both English and Italian at a high level is required.

The Senior Manager, Technical Support Management at ServiceNow is responsible for managing Support KPIs, leading a support team, handling customer escalations, and driving customer satisfaction. They must have a minimum of 8+ years of technical support and service management experience, with at least 6+ years in a people management role.

Provide immediate and amazing service to customers worldwide as a Technical Support Representative at Alchemer. Champion customer happiness, satisfaction, and success through patience, understanding, and technical superpowers. Responsible for resolving technical and non-technical issues, enhancing the product, and continuously improving support and service.

Engage with customers through various channels to provide technical support, troubleshoot issues, conduct product demos, and participate in product discussions. Develop expertise in Datadog products and maintain a client-centric approach.

The Technical Support Engineer I interacts with our partners through multiple communication channels, providing technical support and escalation assistance on the vendors that we have on our line card. They create product knowledge documentation.

The Support Engineer will resolve technical cases created by customers, provide excellent customer support experiences, and collaborate with various teams to address complex issues. They must have strong communication skills, empathy, and the ability to use diagnostic tools effectively. This role also involves providing input for process and product improvements based on customer feedback.

The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers through critical technical issues, troubleshooting unexpected behaviors, and providing excellent customer support experiences. They use a variety of communication channels to resolve issues and collaborate with other teams for complex cases. Additionally, they provide input for process and product improvements based on their technical experience.

The Senior Technical Support Engineer Federal at ServiceNow is responsible for resolving technical cases, providing excellent customer support, and collaborating with internal teams to address complex issues and suggest process improvements.

As a Senior Technical Support Engineer at Dynatrace, you will troubleshoot the platform for clients, work in diverse technical environments, and grow as a technologist. Responsibilities include enterprise application support, problem-solving, and collaborating with colleagues. Required qualifications include 4+ years of technical experience, knowledge of Windows and Linux systems, CLI proficiency, and familiarity with SaaS applications. Preferred skills include Dynatrace Associate Certification, software support experience, networking knowledge, and cloud platform experience. This is a hybrid role based in Denver, offering a competitive annual salary of $85K - $95K with benefits.

Join a growing team as a Support Engineer focusing on expanding customer operation support. Resolve technical issues related to pricing and margin management applications. Collaborate with support and engineering teams, provide guidance to customers, address technical issues, and ensure customer satisfaction.

Join RingCentral as an Advanced Support Technical Lead providing expert technical support for Enterprise customers, troubleshooting UC and CC issues, and maintaining stable communication platforms. Lead by example, collaborate with internal teams, and develop knowledge-based articles for issue resolution.

Provide world-class support to customers as part of the production support team. Resolve support inquiries, lead troubleshooting sessions, document solutions, and attend customer meetings. Requires 1+ years of experience in customer-facing technical support, Bachelor's Degree in relevant field, and proficiency in SQL, JavaScript, CSS, HTML, and React.

Provide first line support for IT issues, troubleshoot and resolve technical problems, manage support tickets, and maintain technical documentation for a healthcare company focused on transforming kidney care.