Top Technical Support Jobs in Denver & Boulder, CO

Provide first-line technical support for the Mogli SMS & WhatsApp application, troubleshoot issues, escalate to senior teams, configure basic automations, maintain Salesforce Cases, contribute to knowledge base, test product releases, and advocate for client priorities.

As a Technical Support Engineer, you will assist customers by diagnosing issues, documenting solutions, and maintaining communication on open tickets. You will leverage technical expertise and provide effective solutions while working in a team environment and managing multiple tasks.

The Technical Support Engineer provides technical support for Jama Software, addressing customer issues, troubleshooting, and contributing to documentation. They engage with customers on installations and configurations, utilizing various tools and technologies to resolve problems.

Provide technical support for clients, troubleshooting API and integration issues, and ensuring customer satisfaction through effective communication and documentation.

The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.

Provide advanced technical support for Point and Pay solutions, manage customer cases using CRM tools, and collaborate with multiple departments to resolve technical issues.

The Technical Support Engineer I provides advanced technical support, resolves customer issues, manages complex problems, and documents solutions within the healthcare imaging domain.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

Provide hands-on IT support and systems administration for end users: troubleshoot hardware/software/network issues, manage Active Directory/Exchange/Microsoft 365, support Windows and macOS, configure VoIP and mobile devices, perform imaging/onboarding/offboarding, document tickets, and contribute to process improvements.

As a Technical Support Specialist, you'll offer technical assistance, enhance customer experience, solve issues, maintain platform knowledge, and collaborate with the Customer Success team.

The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.

Join JMA as a Technical Support Engineer specializing in DAS, supporting implementations and troubleshooting for customer satisfaction and service quality while ensuring scalable practices.

Serve as a technical partner for enterprise customers, managing complex technical investigations and building trust-based relationships with stakeholders while optimizing processes.

The Technical Support Engineer I will provide advanced technical support to internal and external customers, manage customer issues, document resolutions, and conduct preventative maintenance activities.

The Technical Support Engineer I will provide expert troubleshooting and customer support for Axon products, ensuring client satisfaction and effective issue resolution while collaborating with law enforcement agencies.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

As a Technical Support Engineer, you will diagnose technical issues, provide solutions, and ensure customer satisfaction across various environments, collaborating with teams for process improvements.

The Technical Support Engineer will ensure customer satisfaction by troubleshooting issues, supporting integration, and providing excellent communication, particularly in a SaaS health tech environment.

The Technical Support Analyst will manage software platform and infrastructure, provide technical support, and ensure system performance and availability.

Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.

The Technical Support Engineer will provide technical assistance in a SaaS environment, focusing on data security. Responsibilities include troubleshooting, diagnosing issues, and ensuring customer satisfaction while scaling the support function.

Provide support to customers of the MoveDocs platform by educating them on features, troubleshooting technical issues, and assisting with IT requests.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

The Technical Support Specialist will provide customer support for Standard Bots robots, troubleshoot issues, and improve support resources and processes.

The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.