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Top Technical Support Jobs in Denver & Boulder, CO
Information Technology • Database • Cybersecurity
As a Technical Support Specialist at ALLO, you'll assist customers with technical issues related to internet and voice services, providing excellent customer service and collaboration within a team environment.
Top Skills:
Broadband ComponentsComputer SystemsHome Networking
Financial Services
As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.
Top Skills:
Chrome Dev ToolsPostgresSQLZendesk
Automation • Manufacturing
The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.
Top Skills:
Asp.NetCsi MongooseHTMLInfor Cloudsuite Industrial (Csi)Infor OsJavaScriptJqueryMicrosoft Power PlatformPower BISQL
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Information Technology • Software
The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.
Top Skills:
AWSAzureSQLZendesk
Software
The Tier 2 Technical Support Specialist resolves complex technical issues, trains Tier 1 team members, and collaborates with other teams to enhance customer satisfaction.
Top Skills:
APIsSftpSso
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
Lead the global technical support strategy across UCaaS, CCaaS, and AI products, managing 500+ support professionals and driving customer outcomes and operational excellence.
Top Skills:
AIAutomationCcaasCloud CommunicationsSaaSSipUcaasVoip
Reposted 8 Days AgoSaved
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Information Technology
Provides end-user support for technical issues, responds to requests via phone and email, and documents resolutions.
Top Skills:
Help Desk SoftwareTechnical Support
Marketing Tech • Mobile • Software
Lead the Technical Support organization, ensuring efficient customer issue resolution and designing AI-driven support systems while collaborating with multiple departments.
Top Skills:
AIAPIsAutomation
Financial Services
The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.
Top Skills:
BashGoJavaScriptPython
Cloud • Digital Media • Information Technology
The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.
Top Skills:
Api KeysAPIsGitLinearLogging ToolsMonitoring ToolsNotionOauth2Observability ToolsRest ApisSlack
New
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Security • Design • Manufacturing
As a Technical Support Advisor, you will provide technical assistance and support to German and UK customers via multiple channels, troubleshoot issues, and manage sales or returns requests while collaborating with internal teams.
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.
Top Skills:
Biomedical EngineeringCommon Service DesktopCRMDicomElectrical EngineeringInsiteMechanical EngineeringNetworkingOs Field ServicePacsXr/Rf Systems
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills:
Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
Information Technology • Software
Lead and mentor a remote support team, optimize operations, ensure client satisfaction, and develop support documentation while collaborating with cross-functional teams.
Top Skills:
APIsmacOSSaas SystemsWeb-Based TechnologiesWindows 11
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
The Technical Support Engineer 1 will provide technical support to customers, handle inquiries, manage support tickets, and perform administrative duties related to software installation and maintenance.
Top Skills:
Active DirectoryAdobe SignAPIsExcelJavaLinuxOutlookSalesforceSQLWord
Edtech • HR Tech • Software
The Solutions Architect I provides technical support and customer service, assisting clients with system implementation and enhancements. Responsibilities include managing data audits, investigating support issues, and collaborating with development teams to improve software functionality.
Top Skills:
ExcelLearning Management SystemMS OfficeSafety Management SystemSalesforce
Information Technology
The Technical Support Specialist will provide hardware and software support for Windows systems, configure network printers, and ensure system updates while tracking service requests.
Top Skills:
Comptia A+Microsoft Office SuiteWindows Operating Systems
Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills:
AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
Healthtech • Software
The Technical Support Specialist will provide first-line technical support for internal teams and external users, triaging issues and resolving common problems while routing requests to relevant teams.
Top Skills:
AsanaJIRATicketing SystemsZendesk
Information Technology • Marketing Tech • Social Media
The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.
Top Skills:
Crm SystemsVoice Call Technology
Cloud • Digital Media • Hardware • News + Entertainment • Software
Oversee a technical support team managing customer issues for storage and media asset management. Drive operations, improve processes, and foster team growth while handling escalated technical problems.
Top Skills:
CifsElasticsearchFtpLtoMongoDBNasOraclePostgresRestSalesforce Service CloudSanTcp/IpWindows Server
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer II will provide technical support to clients, troubleshoot issues, lead troubleshooting processes, and assist with application deployments.
Top Skills:
.NetAppdynamicsIisJ2EeJavaMssqlOracleSQL ServerTomcatUnixWeblogicWebsphereWindows
Software
Provide exceptional customer service by resolving technical and non-technical issues through various communication channels, while enhancing product support and learning new software.
Top Skills:
Auth0Comptia A+GitJavaNetwork+PythonSdk Platform ToolsSecurity+SQL
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