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Top Technical Support Jobs in Denver & Boulder, CO
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills:
APIsPayment GatewayTokenizationWebhooks
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills:
Lean MethodologiesMechanical InstallationMr Systems
Semiconductor • Energy
The Technical Support Engineer is responsible for advanced technical support for SMA's large scale systems, troubleshooting issues, preparing system commissioning, mentoring, and collaborating with various departments.
Top Skills:
Microsoft Office SuitePhotovoltaic SystemsSolar Technology
Semiconductor • Energy
The Technical Support Engineer provides advanced technical support for SMA's large scale products, troubleshooting issues and mentoring teams. Responsibilities include preparing commissioning, coordinating customer inquiries, creating training materials, and interfacing with R&D for product optimization.
Top Skills:
Excel)JIRAMicrosoft Office Suite (WordPowerPoint
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills:
APIsBlockchainCloud Platforms
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software • Database • Analytics
The Technical Support Manager will oversee a high-performing support team, manage personnel development, engage in customer escalations, and ensure quality support delivery while advocating for the customer's needs.
Top Skills:
Salesforce Service Cloud
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills:
Microsoft Office Suite
Software
As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.
Top Skills:
APIsAWSDynamoFrontMakeRetoolStripeZapier
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills:
DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
Artificial Intelligence
Provide technical assistance to customers experiencing platform issues, collaborate with Tier 1 support, and escalate when necessary, while maintaining high service metrics.
Top Skills:
IntercomSalesforce
Artificial Intelligence • Information Technology • Software • Conversational AI
As a Technical Support Specialist, you'll provide support for customers, troubleshoot issues with software, manage support tickets, and collaborate with teams for solutions.
Top Skills:
CrmsJIRAMarketing PlatformsSalesforceSQLZendesk
New
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Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for ServiceMax customers by logging and resolving technical cases for SaaS applications, ensuring customer satisfaction and SLA compliance.
Top Skills:
AWSHTMLJavaJavaScriptOracleRelational Database Management SystemSalesforceSQL ServerWeb ServicesXML
Semiconductor
As a Technical Support Engineer III, you will troubleshoot complex storage issues, engage with customers, document interactions, and collaborate with internal teams for resolutions while mentoring new engineers.
Top Skills:
AnsibleAws S3Aws VpcAzure BlobAzure VnetsBgpCiscoDockerEmcFibre ChannelFortinetHyper-VIscsiKubernetesNetappNfsOspfTcp/IpTerraformVcenterVlansVmware NsxVmware VsphereVpns
Information Technology • Software
As a Technical Support Engineer, you will resolve complex technical issues, collaborate with customers and engineering, and analyze production systems.
Top Skills:
BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
Information Technology • Internet of Things • Security
Manage and optimize 24/7 global technical support operations, act as escalation point for complex issues, and ensure high-quality service for B2B customers in IoT sectors.
Top Skills:
APIsAtlassian ConfluenceCoapFreshdeskGsma Standards Sgp.02Gsma Standards Sgp.32Lwm2MMqtt
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills:
AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Big Data • Software • Analytics
As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.
Top Skills:
Advanced SqlAPIsArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflake
Information Technology • Consulting
The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.
Top Skills:
Customer Support ToolsSoftware And Hardware TestingTicket Systems
Information Technology • Software
Provide technical software support by troubleshooting issues, managing customer requests, collaborating with teams, and ensuring exceptional customer service.
Top Skills:
Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
Legal Tech
Provide technical support and customer service for escalated issues. Communicate with clients via various channels and collaborate with teams to resolve concerns.
Top Skills:
AndroidHubspotIntercomiOSLinearmacOS
Big Data • Analytics
Provide advanced technical support for Microsoft technologies. Troubleshoot issues, develop automation tools, analyze problems, and support community events, focusing on customer service and process improvement.
Top Skills:
AzureDynamics 365EntraGitPowershellVisual Studio Code
Artificial Intelligence • Mobile • Software
As a Technical Support Engineer, you'll manage client support for key customers, resolve technical issues, create documentation, and collaborate with cross-functional teams to ensure product efficacy.
Top Skills:
BashDnsIisJSONWindowsPowershellPythonRestSoapSQLTcp/IpXMLZendesk
Industrial
The Technical Support Analyst provides advanced user assistance, managing system administration tools, troubleshooting issues, and supporting various devices and applications. Responsibilities include leading projects, ensuring compliance with quality standards, and generating reports.
Top Skills:
Active DirectoryIncident Tracking SoftwareMicrosoft AccessExcelMicrosoft OutlookMicrosoft PowerpointWindowsMicrosoft Word
Healthtech
The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.
Top Skills:
CoralogixJira Service ManagementNode.jsSalesforce
Top Denver & Boulder, CO Companies Hiring Technical Supports
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