JumpCloud

HQ
Louisville
Total Offices: 2
800 Total Employees
Year Founded: 2012

What's It Like to Work at JumpCloud?

JumpCloud Employee Reviews

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron
Aaron, VP of People
Aaron, VP of People

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat
Rajat, CEO
Rajat, CEO

What People Are Saying About JumpCloud

  • Work-Life Balance: Remote-first policies and clear guidance without a broad return-to-office mandate are highlighted as supports for balance. Feedback suggests flexibility in location and scheduling is a meaningful draw.
  • Team Support: Colleagues are often described as welcoming, collaborative, and eager to help, with onboarding and manager support noted during acclimation. Feedback suggests a team-first ethos helps work flow smoothly in a distributed setup.
  • Benefits & Perks: Offerings are described as comprehensive across regions, including flexible or unlimited PTO, health coverage, parental leave, wellness programs, and equity, with 401(k) matching in the U.S. Feedback suggests these benefits are a notable strength for a remote-first, growth-stage company.

JumpCloud's Benefits

Established employee awards to honor work and contributions

Quarterly engagement surveys to gauge employee satisfaction

Documented internal promotion policy

Encourages lateral mobility to expand skills and impact

Posts new positions internally and encourages employees to apply

Promote from within

Provides customized development tracks

Regularly scheduled promotion review cycles for employees

Engineering team utilizes pair programming

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility

Offers a remote work program

JumpCloud is remote first, you are not required to come to the office (but you can if you want to) for most roles.

Utilizes a flexible work schedule

Flexible work schedule varies by country and role.

Utilizes a hybrid work model