Jobs at CSG

The Business Analyst - Customer Value focuses on converting customer journeys and operations into financial value through collaboration with sales and client teams, using data to drive business outcomes.

Senior individual contributor responsible for technical pre-sales and solution design for payments (card and ACH). Leads API integration discussions, creates architecture, demos and POCs, ensures compliance (PCI, NACHA), mentors team members, collaborates with sales, product, and legal, and supports enterprise and ISV partnerships to drive deal closure and ROI. Up to 20% travel.

The Consultant II assists clients by optimizing product functionality, handling project management, conducting gap analysis, and ensuring timely billing. They also identify strategic solutions and support implementation processes while managing internal and external resources.

Operate and support global JO and Analytics SaaS environments, troubleshoot incidents, build automation (Bash/Python), maintain CI/CD and Terraform-managed AWS infrastructure, manage containers (Docker/EKS), maintain observability (Prometheus, Grafana, CloudWatch), write runbooks and docs, and collaborate across teams to improve reliability and deployments.

Manage and grow a software engineering team building scalable, high-throughput SaaS microservices. Hire, coach, and mentor engineers; drive engineering best practices, architecture and code reviews; coordinate with Product, DevOps, QA, and cross-team stakeholders to deliver features and operational excellence.

Drive pipeline growth through outbound and inbound prospecting, develop strategic partner/customer relationships, coordinate meetings and calls, conduct market research, support sales and marketing campaigns, and help qualify opportunities toward proposals and bookings through multi-channel outreach.

The Senior Database Architect will provide technical leadership, operational and strategic guidance in database administration and architecture, ensuring system performance and compliance while mentoring junior team members.