Jobs at CSG

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Create a high-level of business awareness that guides the development of impactful data insights.  Provide and implement actionable insights for service and product solutions that can increase customer utilization, reduce churn, streamline operations, and improve overall field support.  Analyze, automate, and evolve program metrics that feed into key review mechanisms such as MBR’s and QBR’s.

Recognized as an expert individual contributor, the Sales Executive Director is responsible for operationalizing the sales strategy within designated area/accounts.  This role generates new sales and add-on sales revenue through the creation of unique and compelling value propositions, messaging and positioning documents, and presentations that align CSG with our customers’ go-to-market strategies and that position CSG as the preferred provider in our target markets.  The Sales Executive Director identifies large and complex opportunities within new and existing account bases to increase sales volume through both products and services while ensuring customer service levels are met.  Driven to meet or exceed assigned sales quotas and goals for customers located within a defined geographic territory or account list, this role  prospects and develops business, responds to RFPs, and develops proposals for presentation to customers.  Coordinate account resources with representatives from marketing, solution consulting, and development.

Reporting into the Sr. Manager Human Resources Information Systems (HRIS), we are seeking a HRIS analyst to work on our global HR technology team. This position includes consulting with the global HR Team on the development of reports, ensuring data integrity and accuracy of employee and business information, development of functional and technical systems documentation and training plans. This role will interface with the global HR team, Finance, and IT teams as necessary to ensure thorough communications of systems and capabilities. The ideal candidate will be flexible in dealing with both strategic and administrative details.

This critical role will require a highly technical individual who excels working within a cross functional agile team to develop new components in a highly iterative fashion. The role will develop new features from scratch within our new digital platform that will support some of our largest enterprise customers. The perfect candidate loves building solutions from the ground up and understands that a strong partnership with the product owner and QA is essential to success.

CSG is seeking a Financial Analyst Lead to join the team! The Senior Financial Analyst will manage financial aspects of customer accounts’ existing and new revenue streams and support decision making for the sales team by preparing and developing complex financial analysis under minimal supervision. This is a wonderful opportunity for anyone who wishes to be part of a strong finance team that prides itself on mentorship within a people driven culture.

CSG is looking for a creative and detail-oriented individual for the role of Content Marketing Specialist. This individual will research, create and write compelling multi-channel content that strengthens CSG brand perception through authentic and relevant storytelling. The Content Marketing Specialist will collaborate with a team of content creators and internal stakeholders, and will require excellent interpersonal and communicative skills, as well as sound decision-making ability.

The Senior Sales Recruiter position is a high impact role with responsibility for sourcing, assessing and delivering top talent. This role will capture key intelligence from each candidate interaction to allow for optimal pipeline development. Additionally, this role leverages market data and talent acquisition expertise to educate hiring managers and the HR team resulting in high quality hiring decisions. This individual will own the candidate experience by acting as a company ambassador to internal and external candidates.

CSG is seeking a Senior HRIS analyst to work with our global HR technology team. This position includes consulting with the global HR Team on the development of reports, ensuring data integrity and accuracy of employee and business information, development of functional and technical systems documentation and training plans. This role will interface with the global HR team, Finance, and IT teams as necessary to ensure thorough communications of systems and capabilities.  The ideal candidate will be flexible in dealing with both strategic and administrative details. 

Ideal candidates will have a passion and dedication to developing high quality applications and solutions in a DevOps culture employing agile development practices.  As a software development engineer, you will be playing a critical role in building business-critical software solutions to the delight of our end-customers.  You will have the opportunity to make meaningful contributions to and with a team of people including other talented development engineers, operational engineers, test engineers, DBAs, product owners, and scrum masters.  If you are an experienced software development engineer and are looking to challenge yourself to grow and to contribute significantly to advance a leading FSM solution, CSG is the place for you.

CSG is looking for a full time PR and Social Media Specialist to provide support to our PR, Social and Digital teams. As an integral part of the CSG marketing team, the PR and Social Media Specialist is responsible for supporting the execution of the social media content calendar, company award submissions, media list creation and maintenance, traditional and social media monitoring and reporting, and speakers bureau efforts. This role requires being able to multitask, problem solve, manage multiple timelines and work across functions. A successful candidate will perform tactical tasks effectively and with minimal supervision, develop collaborative relationships with team members, display effective communication skills and act proactively across all areas of responsibility.

As part of the Ascendon internship program candidates will develop, test and debug C# code in an agile environment. You will work closely with senior team members to gain hands on experience in modern software development techniques and methodologies.  The program will offer you the opportunity to work in several areas of the Ascendon product in support of 2020 strategic initiatives and gain exposure to and experience in front end, back end and SQL Server and ElasticSearch development while creating specflow in an Acceptance Test Driven Development environment.

Draft, evaluate, negotiate and execute routine customer and/or vendor contracts, statements of work, letters of authorization, non-disclosure agreements and other legal documents supporting multiple internal lines of business to ensure compliance with CSG policies and applicable laws and regulations.  Incumbent is accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values. Maintain physical repository of all CSG contracts in electronic contract database and systems (Documentum). Understand and ensure compliance with CSG contract preparation and approval process requirements. Update and maintain CSG standard contract templates. Provide recommendations to ensure templates are meeting business needs.  Keeps abreast of all applicable regulations, laws, and policies as they presently exist and as they change or are modified.